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Schaller Honda
New Britain, CT
800 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 800 reviews
March 28, 2024
EXCELLENT SERVICE FROM CAROLS HERNANDEZ AT HONDA. I HAVE BEEN A 35 YEAR CUSTOMER OF SCHALLERS AND IT WAS SO NICE TO SEE AN EMPLOYEE WHO IS COURTEOUS, PROFESSIONAL, HELPFUL AND RESPECTFUL. C I HAVE BEEN A 35 YEAR CUSTOMER OF SCHALLERS AND IT WAS SO NICE TO SEE AN EMPLOYEE WHO IS COURTEOUS, PROFESSIONAL, HELPFUL AND RESPECTFUL. CARLOS WAS ALL THE ABOVE. IT MADE FOR A PLEASEANT VIST AND SERVICE WAS DONE ON TIME. More
by KMCK518
Verified CustomerEmployees Worked With
CARLOS HERNANDEZ
March 28, 2024
After the diagnostic we were told that we needed 1000s of dollars worth of work doing. In fact only one of the jobs was needed and the others just recommended. I feel very taken advantage of. dollars worth of work doing. In fact only one of the jobs was needed and the others just recommended. I feel very taken advantage of. More
by sdowle
March 27, 2024
Nelson is great ! !, very patient with me as I went back and fourth looking at cars. When i take the plunge Nelson will definitely be the one I will request. Need inte !, very patient with me as I went back and fourth looking at cars. When i take the plunge Nelson will definitely be the one I will request. Need interest rates to go down some More
by hmoylan0
Employees Worked With
Nelson
March 26, 2024
Great customer service and experience. Appreciate the sales consultant J.J on walking me through the process & vehicle technology. Appreciate the sales consultant J.J on walking me through the process & vehicle technology. More
by W Ramos
March 26, 2024
I was there to get my tire plugs for 2 1/2 hours. Then they told me they broke my sensor when they took the tire off and then they said they fixed it not even a half an hour later I got another diffe Then they told me they broke my sensor when they took the tire off and then they said they fixed it not even a half an hour later I got another different kind of message up and I had to go back the next day and I was there for, almost 2 hours then they said they fixed it again and then I got that message again and then a new message that wasn’t even there before that and then I was there for another two hours. They said they ordered the right sensor and I hope that it’s completed this time , all 6 1/2 hours even done my oil change and they didn’t do that oil change for free for 6 1/2 hours sitting there More
by bdelosreyes
Employees Worked With
March 23, 2024
I feel like I got a defected Honda u can see the frame of car car More
by jcruz38
Employees Worked With
March 23, 2024
Consistently asked for a breakdown of the numbers ahead of time, was told U would receive a call and didn’t. Each time salesperson called me it’s like the last conversation never happened of time, was told U would receive a call and didn’t. Each time salesperson called me it’s like the last conversation never happened More
by kwillia26
March 23, 2024
Megan was very professional. Knows her way around a car and was very helpful throughout the entire process. Staff overall was excellent. Good dealership. Knows her way around a car and was very helpful throughout the entire process. Staff overall was excellent. Good dealership. More
by bn4967
March 23, 2024
I had a wonderful experience at Schaller Honda, , I had a few wonderful experiences at scallet few wonderful experiences at scallet More
by TENITAISAACS
Employees Worked With
Other Employees :
Jovany Ayala, Eric Poulson
