Back

Schaller Honda

New Britain, CT

4.5
800 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

Directions

By Type

Showing 800 reviews

April 10, 2024

I was very happy with your presentation/ persistence in ensuring we get the veichele we really wanted thanks again More

by tjamesnewton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 09, 2024

Loved how everything went well and was able to leave with the car same day. I’m so happy More

by kiaranegron91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None of them
Apr 10, 2024 -

Schaller Honda responded

Thanks for sharing about your experience, Kiara, with Schaller Honda. We appreciate your business and hope to see you again soon!

Apr 13, 2024 -

kiaranegron91 responded

Im in love with my new car i deserve it work hard for ir it.

April 09, 2024

Friendly, Helpful, Knowledgeable, Excellent Customer Experience, Consultative, Professional, Vegan Seats Available, Efficient, Smooth, Easy Quick More

by evamagnuszewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Pliskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Wagoner
Apr 10, 2024 -

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Eva, please do not hesitate to let us know. We are always happy to help!

April 08, 2024

Great service fast and quick. Pleasant service and very informative on what I wanted. Thanks More

by lmussomadera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rivera
Apr 08, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda!

April 07, 2024

I was very satisfied with dealership's service. The service was done in a timely fashion. More

by prezzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Oliver
Apr 08, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

April 06, 2024

Dylan and his team made the buying process as painless as it could be. We’re happy with our purchase! More

by kane.michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Centofanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Schaller Honda responded

Thanks for your feedback on your recent visit to Schaller Honda. It's great to hear that Dylan and the team were able to assist you and that you had such a positive experience.

April 06, 2024

Overall a pleasant experience. Efficient, knowledgeable, communication was good to make a Smooth final transaction. Let’s hope service lives up to the billing. More

by Anna & brett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loriann close
Apr 07, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2024

I took my new car last week on Friday. After a day I have observed that bumper is not fixed properly. I gave my car to fix it. It's been 1 week they took my new car and did not fixed it. I More

by j.kirankumar13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Boucher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Schaller Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 05, 2024

The receptionist was nice and the service didn't take too long at all in addition to the waiting area being great More

by ikechindukwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

April 05, 2024

Sarah and Mario helped find the perfect used car for me, at a very fair price. Great team all around! More

by dben.katz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cipolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Schaller Honda responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Schaller Honda are glad to have you as a customer.

...
31
...