Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
800 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 800 reviews
April 16, 2024
They are always so sweet and helpful. I always end up with exactly what I want. I love my new car. I always end up with exactly what I want. I love my new car. More
by lilatoao
Verified Customer
April 14, 2024
thank you for an easy time of leasing my Honda civic. everyone was great and things couldn't have gone smoother.lorianne was fantastic. everyone was great and things couldn't have gone smoother.lorianne was fantastic. More
by mymugsy1
April 13, 2024
As requested the service department did a thorough inspection of my car and explained needed repairs. Provided me a lender vehicle so my day could still be productive. All work was completed on time. inspection of my car and explained needed repairs. Provided me a lender vehicle so my day could still be productive. All work was completed on time. Staff was friendly, helpful. More
by mbrownct
Employees Worked With
Daniel assisted me in service dept ⭐️⭐️⭐️⭐️⭐️
April 11, 2024
Solid experience with Robert and Frank at Schaller Honda. Would recommend to friends and family. Took a little while for them to process the deal but no heavy pressure on the sales end. Would recommend to friends and family. Took a little while for them to process the deal but no heavy pressure on the sales end. More
by stevenh
April 11, 2024
Alex, Mario and Frank were wonderful! Got me the car I wanted. They were very friendly, made us feel like family. Very Satisfied. Got me the car I wanted. They were very friendly, made us feel like family. Very Satisfied. More
by jenny
April 11, 2024
Excellent customer service by Dylan and other team members. Thank you. I am always treated with kindness and professionalism. members. Thank you. I am always treated with kindness and professionalism. More
by dianafranklin0516
April 10, 2024
I was provided with an excellent, timely service. Everyone was polite and I received shuttle service home while my car was being worked on. Everyone was polite and I received shuttle service home while my car was being worked on. More
by joanna.szymanski90
Employees Worked With
