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Schaller Honda
New Britain, CT
814 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 814 reviews
June 06, 2024
Great customer service by sales rep James and all the other associates at Schaller Honda that made my purchase smooth. other associates at Schaller Honda that made my purchase smooth. More
by pointpleasantcottage
Verified Customer
June 03, 2024
Had a great experience. Saw a vehicle I was interested in, that got a great recommendation, took it for a ride that day, drive it home the next day. Saw a vehicle I was interested in, that got a great recommendation, took it for a ride that day, drive it home the next day. More
by Dan Q
Employees Worked With
Other Employees :
Bob DelPrincipe
June 02, 2024
Liked how easy it was to test drive the vehicle we were interested in and complete the purchase. interested in and complete the purchase. More
by jgrieco01
Employees Worked With
June 02, 2024
Service visit was very professional. They informed me of all work that was done on my car. They informed me of all work that was done on my car. More
by james_h_murray
June 02, 2024
Everyone was professional and friendly. Richard Small took a very long time with me explaining all of the car’s features, especially how to regulate the electronic part. Richard Small took a very long time with me explaining all of the car’s features, especially how to regulate the electronic part. More
by jloewi
June 02, 2024
This is now my 7th car from Schaller Honda. Working with Lori and the managers has always been a seamless experience. Their honest upfront approach to doing business really tips the scale for Working with Lori and the managers has always been a seamless experience. Their honest upfront approach to doing business really tips the scale for my family. More
by John Hargrove
May 31, 2024
Schaller Honda is great. We have bought 2 cars from them and have been happy with their customer service. We have bought 2 cars from them and have been happy with their customer service. More
by averymorriswedding
Employees Worked With
May 31, 2024
We had the best experience with Rob. He was super helpful, very patient with us and actually cared about getting us the best deal. He wanted to make sure we got the car that was best fo He was super helpful, very patient with us and actually cared about getting us the best deal. He wanted to make sure we got the car that was best for us. It didn’t feel like a salesman just trying to make a commission, it was someone who wanted to make us happy! More
by jcembruch26
May 30, 2024
I have been a Schaller customer for more years than I can remember and I have always been beyond pleased with the service.This time was no exception!Thanks again. remember and I have always been beyond pleased with the service.This time was no exception!Thanks again. More
by bubbananab
