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Schaller Honda
New Britain, CT
800 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 800 reviews
June 16, 2024
The experience I had with Schaller Honda was exceptional, I knew how much in my budget and what I wanted to upgrade my car. I have driven a Civic and two older CR-V's and was considering luxury compact cars I knew how much in my budget and what I wanted to upgrade my car. I have driven a Civic and two older CR-V's and was considering luxury compact cars too. Each person was professional and helpful. It took me long time to decide, I knew from first visit this was dealer that I would purchase from and I love my new/used CR-V. Forever grateful also to Mr. Jim O'Connor who was my salesman. He found it!!! Thanks again for the teamwork and professionalism. Blessings to all, I be back! - JC. More
by j.cardona
Verified Customer
June 15, 2024
My contact with Dylan minimal. He was a real friendly guy and fun. All of my dealing were with Rob from Sales and Leasing. He was great, worked well with a Senior citizen and m He was a real friendly guy and fun. All of my dealing were with Rob from Sales and Leasing. He was great, worked well with a Senior citizen and meet all my needs and answered all my questions. More
by gloria1949
June 15, 2024
Dylan was a wonderful service advisor, he help understand what to do and not to on my car. what to do and not to on my car. More
by lcaraballo24
Employees Worked With
Other Employees :
Carlos “5 stars”
June 12, 2024
From the moment we arrived, Kevin’s professionalism and friendly demeanor stood out. He took the time to listen to my concerns and explained the necessary repairs in a way that was easy to understand. K friendly demeanor stood out. He took the time to listen to my concerns and explained the necessary repairs in a way that was easy to understand. Kevin’s attention to detail and expertise were evident throughout the entire process. He ensured that my vehicle was serviced efficiently and effectively, and the results exceeded my expectations. Not only did he address the issues I brought in, but he also performed a thorough inspection and provided valuable maintenance tips to keep my Honda CR-V running smoothly. More
by JoanneB
June 11, 2024
Dont think communication was good from one person to another at Schaller. Dylan was great and was interested only in making me happy. Spent more than I expected, which isnt cool. another at Schaller. Dylan was great and was interested only in making me happy. Spent more than I expected, which isnt cool. More
by rpompile
Employees Worked With
Dylan
June 11, 2024
Very good service as always. kept us informed as whar was going on with cae kept us informed as whar was going on with cae More
by jcc5959
Employees Worked With
June 11, 2024
Service is always thorough and the technicians are very knowledgeable and great at explaining services performed and/or recommended. knowledgeable and great at explaining services performed and/or recommended. More
by J_freedom54
June 11, 2024
Very nice service! !! I love the coffee machine 😂, very easy to schedule thru the internet !! I love the coffee machine 😂, very easy to schedule thru the internet More
by miledvilla
June 11, 2024
The service it was outstanding! ! Very professional! Always great service. Happy that we purchase and get service with you guys!! ! Very professional! Always great service. Happy that we purchase and get service with you guys!! More
by dpremto
June 10, 2024
Schaller Autoworld provided a streamline process in trading in a vehicle and purchasing a preowned vehicle. This made the whole transaction stress free in purchasing a vehicle. trading in a vehicle and purchasing a preowned vehicle. This made the whole transaction stress free in purchasing a vehicle. More
by kasprzykj751
Employees Worked With
