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Schaller Honda
New Britain, CT
800 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 800 reviews
June 22, 2024
Started out rough with the vehicle that was promised never showed up. But it ended well with Shaller replacing it with a 2025 for the same price. never showed up. But it ended well with Shaller replacing it with a 2025 for the same price. More
by tech5020
Verified Customer
June 22, 2024
I had a very easy time coming in and working with everyone here at Schaller. Everyone was very kind and helpful and made the whole experience very easy everyone here at Schaller. Everyone was very kind and helpful and made the whole experience very easy More
by tgraves283
June 20, 2024
Easy to schedule service when needed. Very efficient when working on vehicle. Service Technician is very thorough when explaining what needs to be done Very efficient when working on vehicle. Service Technician is very thorough when explaining what needs to be done More
by dbathgate53
Employees Worked With
June 20, 2024
There was very good i’m happy to I recommend everybody to go there The people they have so good go there The people they have so good More
by MILI-ERINA
Employees Worked With
June 19, 2024
Very good costumer service and people to help with everything you need all times always everything you need all times always More
by juanaalbor
June 19, 2024
I have been a customer of Schaller for over 30 years and have always been pleased with their service, their professionalism, courtesy, and friendliness. have always been pleased with their service, their professionalism, courtesy, and friendliness. More
by judycenturelli
Employees Worked With
Erick Leon-Figueroa, Vincent Reyes
June 19, 2024
The gentleman who took my car in was really nice. Strange how both expensive services came up at same time along with oil change. He gave me $30 offs. $504 dollars which means I don’t have money for Strange how both expensive services came up at same time along with oil change. He gave me $30 offs. $504 dollars which means I don’t have money for my car taxes. More
by dmantok
Employees Worked With
Other Employees :
I don’t know who he was but nicest in a long time
June 18, 2024
Everyone was extremely nice and made the entire process feel very easy. Can’t say enought good things about them feel very easy. Can’t say enought good things about them More
by shanec
June 18, 2024
El empleado que me recibió cuando llegué fue un poco rudo conmigo el uso de su tono de voz fue un poco altanero , me habló como si tuviera mal humor o como si yo no supiera a lo que yo fui.., lo primero que conmigo el uso de su tono de voz fue un poco altanero , me habló como si tuviera mal humor o como si yo no supiera a lo que yo fui.., lo primero que preguntó que si yo iba a pagar obviamente si quiero un servicio tengo que pagarlo no sé por qué me preguntó que si yo iba a pagar no sé quién él más esperaba que pagara por mi servicio.. cuándo me llamaron no me explicaron nada de mi carro ni me dejaron saber que necesitaba More
by sahilly1
Employees Worked With
I don’t have the name
June 16, 2024
Service was good. They were clear on time and what had to be done. Keys were left in my car, but I was able to run them back in. They were clear on time and what had to be done. Keys were left in my car, but I was able to run them back in. More
by tyler.caisse
Employees Worked With
Daniel?
