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Schaller Honda

New Britain, CT

4.5
831 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 831 reviews

March 22, 2025

Great no issues. Loved working with Richard small Would recommend to friends and family thanks More

by banacks
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Celone
Mar 23, 2025 -

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 22, 2025

This was my first time buying a car, and Lawrie made it an easy process. She explained the whole process from start to finish and was ready to help with any questions I had. The only reason I put 4 stars i More

by jwanke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrie in Berlin
Mar 23, 2025 -

Schaller Honda responded

Thank you so much for your detailed review. We are so glad Lawrie had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else.

March 21, 2025

Great managers, nice cars, way way way too pushy of salesmen, won’t take no for an answer, kept saying I didn’t want to finance through them, and literally wouldn’t take no for an answer, almost walked More

by hamm127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was great, Nelson was not…
Mar 23, 2025 -

Schaller Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 21, 2025

Fantastic experience! JJ was knowledgeable, attentive, and not pushy. He took the time to understand my needs and helped me find the perfect car within my budget. The whol More

by Jeets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Schaller Honda responded

Here at Schaller Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with JJ. We appreciate your review!

March 16, 2025

Jay jay is so understanding he explains everything in properly to make it so easy More

by aleciabrown1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Schaller Honda responded

Hello Alecia: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 15, 2025

Great to work with. JJ Jinks was not pushy but got us a pretty good deal with the car we wanted. More

by PSANTHOUSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

March 13, 2025

Great job, we really like our new CRV. Sales team was very helpful and knowledgeable. More

by CJMORRISSEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

March 11, 2025

Sabrina was very nice and helpful from walking into the door to getting a car. More

by rlouquisha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina
Mar 11, 2025 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sabrina here at Schaller Honda.

March 08, 2025

Very good dealership, good people to work with, very knowledgeable about the cars they sell. More

by Lagrimaldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad Dylan and our team were able to help, and we hope to see you again!

March 07, 2025

Schaller Honda was great. Not sure Dylan Celine is no rating for he or she. More

by krpeterson0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Schaller Honda responded

Here at Schaller Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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