Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
859 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 859 reviews
May 23, 2025
The cars on the lot were exactly what I was looking for. The staff is on their game, from answering your call to handing you the keys. The staff is on their game, from answering your call to handing you the keys. More
by jsmithholmes
Verified Customer
May 22, 2025
Excellent on line purchasing experience and sales engagement. And equally excellent experience in purchase process…smooth and fast. engagement. And equally excellent experience in purchase process…smooth and fast. More
by raymondreimer
May 20, 2025
Found a car online, showed interest, received a response almost immediately. That car unfortunately sold, came back from vacation, and test drove a 2022 Honda CRV EX-L and loved it. Sarah Peschky was my sal almost immediately. That car unfortunately sold, came back from vacation, and test drove a 2022 Honda CRV EX-L and loved it. Sarah Peschky was my sales person and she was absolutely amazing from beginning to end! She was extremely attentive, knowledgeable, helpful, informative, encouraging, answered any and all questions I had, and her character was wholesome and genuine. She stayed in touch with me to make sure I was happy with everything after purchase, and when I had a slight issue with Android Auto, She had me come in right away and tried to troubleshoot with me. The first couple options of resolve did not work out, and she had me come back in where I dealt with service, and within an hour they had my Android auto working. Sarah is amazing at her job and I'm so happy I ended up with her for my car purchase! Everyone at this dealership has been extremely friendly, helpful, and kind! I highly recommend this dealership that has a wonderful family feel to it! Also a huge shout out to Brandon in service who explained a few things to me after the fix! Love this place! More
by lizzydlubac
May 19, 2025
I have always purchased my cars at Schaller's. They are a family-owned business that I trust thoroughly. I highly recommend buying here! They are a family-owned business that I trust thoroughly. I highly recommend buying here! More
by pgmadrazo
May 17, 2025
This is the 4th vehicle I purchased from Schaller. I got my 1st vehicle when Schaller was on Stanley St. I have always gotten great service and have been very pleased with Schaller! I got my 1st vehicle when Schaller was on Stanley St. I have always gotten great service and have been very pleased with Schaller! More
by leagant27
May 10, 2025
It's salespeople show a genuine concern for the customers that come. Lori was very nice and knowledgeable. that come. Lori was very nice and knowledgeable. More
by clarence.jones83
Employees Worked With
April 29, 2025
My husband and I had a wonderful experience. Our salesman, Rich Small, was very professional. He was courteous, knowledgeable and patient throughout the whole car lease process. I would highly r Our salesman, Rich Small, was very professional. He was courteous, knowledgeable and patient throughout the whole car lease process. I would highly recommend him and the dealership to any of my friends and colleagues! More
by amcdowell8760
April 25, 2025
Great customer service, my salesperson, Sabrina was wonderful, very attentive. Dylan was very knowledgeable and took time to explain all the forms. wonderful, very attentive. Dylan was very knowledgeable and took time to explain all the forms. More
by vfrost01
April 19, 2025
Very quick and communicative, good transparency with delivery time and costs. Process was simple and understandable. delivery time and costs. Process was simple and understandable. More
by Indus
