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Schaller Honda
New Britain, CT
800 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 800 reviews
August 01, 2024
dylan communicated well, explaining process. He reviewed the findings from serv ice and overall did a good job He reviewed the findings from serv ice and overall did a good job More
by kmkim7301
Verified CustomerEmployees Worked With
August 01, 2024
I used the New Britain autobody shop to reapply ceramcoat to my bumper that was replaced. I work with Noida Ortiz. She was amazing. She provided outstanding customer service. Everything went smoothly with th to my bumper that was replaced. I work with Noida Ortiz. She was amazing. She provided outstanding customer service. Everything went smoothly with the repair and the insurance adjuster. More
by susan.roarty
Employees Worked With
No Ida
August 01, 2024
Not bad all went well. I was able to go home in a safely time. I was able to go home in a safely time. More
by jose.vigo6374
July 31, 2024
Nice muy buen servicio y atenciones en todos los servicios atenciones al cliente bien 🙏lo recomiendo servicios atenciones al cliente bien 🙏lo recomiendo More
by franklindj8
July 25, 2024
Desire was very helpful and consumer oriented . The rest kind of runs a little wobbly .Some pieces didn't much. What sale person and contract person said wasn't muching.and that it is questionabl The rest kind of runs a little wobbly .Some pieces didn't much. What sale person and contract person said wasn't muching.and that it is questionable of reliability of Honda. More
by magdaprz6
July 05, 2024
Excellent service. Technicians ate very detailed. Service management have great personal and soft skills. Always a great experience working with Schaller service. Sinc Technicians ate very detailed. Service management have great personal and soft skills. Always a great experience working with Schaller service. Sincerely, Vin Pagliuca More
by Vinnie P.
Employees Worked With
June 29, 2024
I was attended quickly and it was great service, I even was provided a ride home was provided a ride home More
by spenceron93
Employees Worked With
June 26, 2024
When you come in on time for your 9:00 am appointment you still have to wait like 10-20 minutes till someone approaches your car and asks you, Do you have an appointment? you still have to wait like 10-20 minutes till someone approaches your car and asks you, Do you have an appointment? More
by cchuquizuta
