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Schaller Honda

New Britain, CT

4.5
756 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

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Showing 756 reviews

May 31, 2024

We had the best experience with Rob. He was super helpful, very patient with us and actually cared about getting us the best deal. He wanted to make sure we got the car that was best fo More

by jcembruch26
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hensel
Jun 02, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

May 30, 2024

I have been a Schaller customer for more years than I can remember and I have always been beyond pleased with the service.This time was no exception!Thanks again. More

by bubbananab
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Schaller Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 29, 2024

JJ, Kevin and Tyler were awesome. JJ was patient with making sure I get the right car and he is a good man! Kevin as honest with my service quote for my older car and he directed me More

by wjadams8510
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Tyler
May 29, 2024 -

Schaller Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 29, 2024

Special recognition to Jim O'Connor for outsranding customer service and a terrific personality to desl with More

by edwardcaliri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Cipolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
James O"Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

May 28, 2024

Courteous, on time, thorough. Was frank when told how long wait would be for ac diagnosis. More

by RMCORR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Young man
May 29, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

May 28, 2024

We got a great price on a new Honda Odyssey. Sales people were great, no high pressure tactics. We appreciated the smooth transaction. More

by nyctdk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Pliskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Biella
May 29, 2024 -

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

May 28, 2024

Very professional staff. Great results on the repair! Always can depend on Schaller Auto Body! More

by EILEEN.BODINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out, Eileen. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

May 26, 2024

Everything is excellent service perfectly good time only 3 hrs to finish l like everything. More

by siudak57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

May 25, 2024

Fantastic used car purchase experience! The entire team is professional, knowledgeable and respectful. Highly recommend! More

by harriskw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Cipolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 22, 2024

Nice atmosphere. Well versed sales staff. Comfortable surroundings. Knowledgeable and friendly. It was a pleasure doing business with you. More

by 200beths
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Brielle was awesome...10 out of 10
May 29, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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