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Schaller Honda

New Britain, CT

4.5
756 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

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Showing 756 reviews

June 07, 2024

The service rep, Kevin, was very helpful, pleasant, courteous and explained the work and experience completely. More

by joehygy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out, Joe. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

June 06, 2024

Great and quick service. Just doesn't get any better. Professional and courteous. We'll managed maintenance facility More

by peterbarnard7624
Recommend Dealer
Yes
Employees Worked With
I think it was dan in the svc booth
Jun 07, 2024 -

Schaller Honda responded

Thank you, Peter, for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

June 06, 2024

Great customer service by sales rep James and all the other associates at Schaller Honda that made my purchase smooth. More

by pointpleasantcottage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James O"Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with James and our team here at Schaller Honda. We appreciate your business and hope to see you again soon!

June 03, 2024

Had a great experience. Saw a vehicle I was interested in, that got a great recommendation, took it for a ride that day, drive it home the next day. More

by Dan Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob DelPrincipe
Jun 03, 2024 -

Schaller Honda responded

Dan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2024

Liked how easy it was to test drive the vehicle we were interested in and complete the purchase. More

by jgrieco01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Schaller Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaller Honda!

June 02, 2024

Service visit was very professional. They informed me of all work that was done on my car. More

by james_h_murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, James, we look forward to having you as a valued customer for many years to come!

June 02, 2024

Everyone was professional and friendly. Richard Small took a very long time with me explaining all of the car’s features, especially how to regulate the electronic part. More

by jloewi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Centofanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Richard delivered such a great experience!

June 02, 2024

This is now my 7th car from Schaller Honda. Working with Lori and the managers has always been a seamless experience. Their honest upfront approach to doing business really tips the scale for More

by John Hargrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Close, Eric Poulson
Jun 03, 2024 -

Schaller Honda responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

June 01, 2024

Great experience with the whole team. The XT4 Cadillac was detailed and full of gas. We thank you More

by mrascati63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xhoel Lolocaj
Jun 02, 2024 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 31, 2024

Schaller Honda is great. We have bought 2 cars from them and have been happy with their customer service. More

by averymorriswedding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

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