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Schaller Honda
New Britain, CT
867 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 867 reviews
October 12, 2024
Sold me a vehicle with burned through paint and a scrape on the side skirt when I brought it up it was said it would be addressed before closing but nobody ever followed up then, now I have to pay for a rep on the side skirt when I brought it up it was said it would be addressed before closing but nobody ever followed up then, now I have to pay for a repaint after they tried to sell me paint protection which I declined due to the existing flaws. The sales team was kind and helpful though they’re was not a ton of communication or trustworthiness. Overall good selection of vehicles but don’t bring up any standing issues with any of their used vehicles, the car I purchased was supposed to be certified used and was sold as is. More
by rvasquez6461
Verified CustomerEmployees Worked With
October 12, 2024
I bought a car and the next day the check engine light went on. I discovered the seatbelt was malfunctioning. And the windshield wiper fluid would not work. They said they’re going to fix it. But apparent went on. I discovered the seatbelt was malfunctioning. And the windshield wiper fluid would not work. They said they’re going to fix it. But apparently, if Mel is not in parts cannot be ordered. A week later still waiting for my new used car to be repaired. More
by kevinmwelch13
October 12, 2024
I had a very good experience with the sales person named Sabrina and I did meet with an insurance agent and also with Frank in finance. I wish that it was not in such a rush. I don’t think I made a good dec Sabrina and I did meet with an insurance agent and also with Frank in finance. I wish that it was not in such a rush. I don’t think I made a good decision because I was rushed through the process. More
by pupskits99more
Employees Worked With
October 09, 2024
Efficient, organized buying experience. They had exactly what I was looking for and I was in and out quickly. All employees that I was in contact with were extremely helpful and friendly. They had exactly what I was looking for and I was in and out quickly. All employees that I was in contact with were extremely helpful and friendly. More
by laurencdouglas
Employees Worked With
Patryk Jurkowski
October 05, 2024
I did 99% of my car buying experience by either email or phone. Sarah and Piotr were great about communicating and making the deal go as smoothly as possible. I would highly recommend them to anyone! phone. Sarah and Piotr were great about communicating and making the deal go as smoothly as possible. I would highly recommend them to anyone! More
by karinabouley
October 05, 2024
Very good they tried the best give me the loan that got me the most with the car me the most with the car More
by eddiepennyman9
October 04, 2024
Eli was very helpful and thorough during the sales process. I was happy with my experience. process. I was happy with my experience. More
by togoley
October 03, 2024
Everyone Dylan and Amanda were amazing! !! The finance guy surprised me and got my payments lowers!!! Yeah!! !! The finance guy surprised me and got my payments lowers!!! Yeah!! More
by ronataylor1343
Employees Worked With
October 02, 2024
I really like this place they help me out so much. This opens so many opportunities. This opens so many opportunities. More
by jadmv2005
Employees Worked With
