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Schaller Honda
New Britain, CT
840 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 840 reviews
September 29, 2024
It was very easy to do business with the Sales person and come to a fair deal. come to a fair deal. More
by pbstevenson1
Verified Customer
September 29, 2024
Super clean, everyone was nice, very helpful and got the car I wanted after test driving it. car I wanted after test driving it. More
by murphsies15
September 29, 2024
Huge Disappointment in their complete lack of customer service just two months after purchase. I would therefore never recommend this dealer to anyone. Also, we have already found things wrong with the v service just two months after purchase. I would therefore never recommend this dealer to anyone. Also, we have already found things wrong with the vehicle that we purchased. More
by emartin0815
September 28, 2024
Everyone was wonderful and very helpful with making sure I can purchase a car I can afford I can purchase a car I can afford More
by m.lyd
September 26, 2024
Car buying experience was okay, not great. As we’re in the finance office with the sales man and he was extremely pushy to buy extra warranty even when we said no several times but he kept pus As we’re in the finance office with the sales man and he was extremely pushy to buy extra warranty even when we said no several times but he kept pushing to line his pockets. We asked to have an accessory installed he said you can do that step another time. But also never asked if we want any accessories prior too “The Great Push!” He seemed to be annoyed. Also the Car had dirt film on all windows made it extremely difficult to see driving it home that night especially the front window. Also they never asked if we wanted window etching, we would have decided it for being over $200.00. But they did it and added into the deal. More
by jzgrandprix76
September 26, 2024
This dealership was the best listening dealership I’ve gone to. Where u don’t feel rushed on decision making gone to. Where u don’t feel rushed on decision making More
by lokshmi99
September 25, 2024
I aways go here I buy or always recommend my friends to visit and shop around visit and shop around More
by kirankbandari
Employees Worked With
September 24, 2024
Detailing on my car was not great - car Smelled bad and I found candy wrappers in the trunk. Service plans were not explained well. They were presented as I needed to pick one, not that I had an option t I found candy wrappers in the trunk. Service plans were not explained well. They were presented as I needed to pick one, not that I had an option to decline. Window etching fee? Would have declined that too since it wasn’t done anyways . I appreciate that it all got done in a day, but would have preferred a much better car detailing over a speedy sale More
by whyikare2
September 24, 2024
I had a very enjoyable experience at Schaller Honda. Everyone was extremely friendly and professional. Everyone was extremely friendly and professional. More
by Staceyl1206
