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Schaller Honda
New Britain, CT
799 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 799 reviews
September 07, 2024
Staff was very attentive to me and my family from beginning to the end of the process. beginning to the end of the process. More
by cjmotherof4
Verified Customer
September 07, 2024
Great customer service, knowledgeable and very helpful on making the right decision for your wallet & family. making the right decision for your wallet & family. More
by chanteliaskyxo
September 07, 2024
My experience was way smoother than when I got a car at Ford. Thank you to Megan for helping us with our 2025 HRV! Ford. Thank you to Megan for helping us with our 2025 HRV! More
by joshuaivanmillet
September 06, 2024
I was not told that I the shuttle could not take me back home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and this would have been a determining factor for this service time. An UNEXCEPTABLE three hour wait for tire rotation and oil change ensued. Gigi was helpful in making sure repairs promised last service were completed this time around. More
by garyterni
September 06, 2024
Our salesperson was great & knowledgeable. The paperwork part of the transaction was slow. It took longer then we thought it should. he had to go back & forth to the other building to print The paperwork part of the transaction was slow. It took longer then we thought it should. he had to go back & forth to the other building to print things out. They knew when we were coming in to pick up the car and should of had paperwork ready. More
by lrobit
Employees Worked With
September 06, 2024
Me atendieron con educación la persona quien me atendió fue amable solucionaron el mantenimiento de mi honda crv fue amable solucionaron el mantenimiento de mi honda crv More
by Wilson cardenas
Employees Worked With
September 05, 2024
Megan was so helpful making sure I had everything I wanted and was patient with me when I was indecisive, she made the car buying experience pressure free it was wonderful wanted and was patient with me when I was indecisive, she made the car buying experience pressure free it was wonderful More
by ashbuchholz
Employees Worked With
September 04, 2024
Manager and mechanic refused to acknowledge problem despite input from colleague bad servic bad service despite input from colleague bad servic bad service More
by No
