Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
755 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 755 reviews
August 30, 2024
Very caring and good Customer Service. They work with you and give you options in purchasing a car. They work with you and give you options in purchasing a car. More
by vailv001
Verified Customer
August 30, 2024
This has always been my go to dealership. We have bought at least eight plus cars as a family here and it's my choice every time I need to look for a vehicle for myself or a family member or f We have bought at least eight plus cars as a family here and it's my choice every time I need to look for a vehicle for myself or a family member or friend. Especially with our sales person Richard Small he's always been great at answering any question we may have. Michael the sales manager was awesome and great when he took the time to look at my daughter's credit and diligently worked to also get her into a vehicle given her unfortunate health situation that impacted her credit. Schaller Honda will always be our first Choice. More
by perezcruz67
August 30, 2024
I like the service provided at this dealer and when ever there is a problem the service team goes above and beyond to help me out. there is a problem the service team goes above and beyond to help me out. More
by fdotburgos
August 30, 2024
Good service experience when trying to get and program a spare key for our Honda. spare key for our Honda. More
by elizabethsolano
August 30, 2024
Very professional. Everyone, especially Megan Marquis were very knowledgeable. I’m sure this Honda Passport will last 20 years with no problems. Everyone, especially Megan Marquis were very knowledgeable. I’m sure this Honda Passport will last 20 years with no problems. More
by mignebillsanborn21
Employees Worked With
Other Employees :
Tyler Wagoner was very good at explaining the finances.
August 29, 2024
We got charged for tires rotation but the tires position still the same we bought the car for service! What do you think? still the same we bought the car for service! What do you think? More
by jasper7699
August 29, 2024
Good service, Dealer was very polite and convincing and always had a smiley face, motivated. always had a smiley face, motivated. More
by g.krupski
August 29, 2024
Gave me a really hard time about servicing the recall on my car until my husband came over to talk to them. Then all of a sudden they were quick to help. Very patronizing! my car until my husband came over to talk to them. Then all of a sudden they were quick to help. Very patronizing! More
by Eriberri
Employees Worked With
Blonde guy in the service garage
August 28, 2024
Disappointed , unprofessional, waste of time, unnecessary, lack of communication, issues were not resolved, not recommended unnecessary, lack of communication, issues were not resolved, not recommended More
by joanna.czupryna
