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Schaller Honda
New Britain, CT
815 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 815 reviews
March 11, 2025
Sabrina was very nice and helpful from walking into the door to getting a car. door to getting a car. More
by rlouquisha
Verified Customer
March 08, 2025
Very good dealership, good people to work with, very knowledgeable about the cars they sell. knowledgeable about the cars they sell. More
by Lagrimaldi
March 05, 2025
Knowledgeable and friendly staff, they helped make the purchase of the car we bought a smooth transaction. We would highly recommend this dealership to others. purchase of the car we bought a smooth transaction. We would highly recommend this dealership to others. More
by jeckman
Employees Worked With
Loriann Close, 5 stars
March 05, 2025
They were very helpful and respectful. They helped me find the right vehicle for me. Any questions I had, they answered them for me. They helped me find the right vehicle for me. Any questions I had, they answered them for me. More
by Naii
March 04, 2025
Olivia and the team were amazing! Efficient, friendly and accommodating. They made the buying process easy and helped me find exactly what I wanted at a price I could afford. Efficient, friendly and accommodating. They made the buying process easy and helped me find exactly what I wanted at a price I could afford. More
by harrischelsey
February 28, 2025
I found every area to be very efficient and professional. I know you're under construction and things did move along smoothly. JJ was very kind and attentive to my feelings and needs. I came in to try to I know you're under construction and things did move along smoothly. JJ was very kind and attentive to my feelings and needs. I came in to try to get my Old Odyssey fixed but was quite upset when it couldn't financially be fixed. JJ understood that and really took time with me and explained everything. I'm leasing a new HR-V and so far I love it. Thank you! More
by ruth.parise
February 27, 2025
Lori was a great saleswoman. She was patient, honest and a pleasure to work with. Thank you! She was patient, honest and a pleasure to work with. Thank you! More
by wachsmoshe
February 27, 2025
Schaller Honda provided excellent customer service when I needed to buy a used Ridgeline as a 2nd car. Both Dylan and Nelson were very flexible and understood my budget and needs, without being aggressive o needed to buy a used Ridgeline as a 2nd car. Both Dylan and Nelson were very flexible and understood my budget and needs, without being aggressive on sales tactics, unlike another nearby Honda dealer that I walked away from a few days earlier. Schaller also provided me a temporary dealer plate while waiting for my permanent license plate! I highly recommend going to Schaller Honda. They are very professional and customer focused. More
by kimtai23114
Employees Worked With
February 27, 2025
Sarah was extremely helpful and knowledgeable and made the sale happen. Sarah was also very helpful with the finance side. the sale happen. Sarah was also very helpful with the finance side. More
by cfoaccountingservices
