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Schaller Honda
New Britain, CT
790 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 790 reviews
January 21, 2025
People are friendly and helpful, always explaining every question I'd asked , Sabrina was excellent and very patient with me , guided me through every single detail of the contract and explaining everything question I'd asked , Sabrina was excellent and very patient with me , guided me through every single detail of the contract and explaining everything step by step , I will tell my friend to look for her , she's amazing!!! More
by andrefox27
Verified CustomerEmployees Worked With
Sabrina Pereira
January 13, 2025
Eli was a great sales consultant and helped us through all of our questions and concerns. Eli went above and beyond for us. Dylan was unresponsive to my outreaches regarding an issue however Eli solved it all of our questions and concerns. Eli went above and beyond for us. Dylan was unresponsive to my outreaches regarding an issue however Eli solved it for us. More
by ericaamasse
January 11, 2025
I worked with LoriAnn Close and she was amazing. I don’t know who the other names were on the previous page but she deserves all the credit. I observed all the other salespeople there while I waited I don’t know who the other names were on the previous page but she deserves all the credit. I observed all the other salespeople there while I waited during the sales process and she was light years ahead of all of them in terms of knowledge, understanding, helpfulness , class, and the ability to stay calm while her coworkers created roadblocks for her. (Side note: I don’t need to overhear 40 something salesmen talk about weed and alcohol on a open sales floor as I wait, not the time or place, my dude). Loriann was cool and you are better off because of her. More
by meganablebron
January 11, 2025
Efficient , courteous and respectful. They made the process pleasant and enjoyable the salesman Eli was remarkable and the finance manager was equally as helpful. They made the process pleasant and enjoyable the salesman Eli was remarkable and the finance manager was equally as helpful. More
by margaretacummings
Employees Worked With
Eli Eliassan
January 11, 2025
My salesperson was Loriann Close, not Dylan Celone. Loriann was very pleasant, extremely responsive, and very thorough. I would highly recommend her to anyone purchasing a vehicle Loriann was very pleasant, extremely responsive, and very thorough. I would highly recommend her to anyone purchasing a vehicle More
by smconne
January 10, 2025
Not a good experience i wouldn't recommend anyone. They wasn't transparent and they try to bamboozled me in taking an unfair deal. After I found out they ware not being fair they started to be unpleas They wasn't transparent and they try to bamboozled me in taking an unfair deal. After I found out they ware not being fair they started to be unpleasant and nonchalant. More
by lamar.rgayle
January 10, 2025
Rich was great and love the car. Would recommend you guys to anyone in the market for a car. Would recommend you guys to anyone in the market for a car. More
by ccrase1979
January 10, 2025
Very pleasant, experienced, knowledgeable and helpful to me. I would recommend this dealership to anyone. me. I would recommend this dealership to anyone. More
by Darlene Hayes Daniley
January 07, 2025
I highly recommend Schaller Honda! Desiree is just wonderful, she helped me get my first car in every aspect I want and in good deal. The whole procedure is really smooth and quickly, Desiree is just wonderful, she helped me get my first car in every aspect I want and in good deal. The whole procedure is really smooth and quickly, no back and forth. Dylan is very helpful as well! More
by zhrjaran
January 04, 2025
Very helpful and took very good care of us helping us through the sale and paper work very polite and respectful through the sale and paper work very polite and respectful More
by bassodana1
