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Schaller Honda
New Britain, CT
856 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 856 reviews
June 03, 2025
David Laughman was very Knowledgeable, Helpful, Courteous, He listen to what I was looking for and appeared to be well informed. very Knowledgeable, Helpful, Courteous, He listen to what I was looking for and appeared to be well informed. More
by m.j.petrycki
Verified Customer
June 03, 2025
Vehicle not washed or vacuumed before I picked it up. Still waiting to get the owners manual that was supposed to be in the vehicle. Multiple messages left for Nick and Dylan go unanswered. Still waiting to get the owners manual that was supposed to be in the vehicle. Multiple messages left for Nick and Dylan go unanswered. More
by Dave
May 31, 2025
Great customer service I am very happy to buy my Honda CRV 2025 here in the future went I want new car for me or my kids I will be coming here !!! CRV 2025 here in the future went I want new car for me or my kids I will be coming here !!! More
by evelynguzman_1
May 26, 2025
Worked with Rich Small who, by far, the best sale person we’ve ever worked with. Rich is knowledgeable, kind, friendly and thoughtful. He’s one of the reasons we bought our new car from Schaller. we’ve ever worked with. Rich is knowledgeable, kind, friendly and thoughtful. He’s one of the reasons we bought our new car from Schaller. More
by michellewasinv
May 24, 2025
This is my second purchase from Schaller Honda. They are very responsible, giving me information and prices immediately and have the best prices in the Connecticut! area in which I live. Their staf They are very responsible, giving me information and prices immediately and have the best prices in the Connecticut! area in which I live. Their staff is very professional and helpful, and I was very pleased with my experience purchasing a new car More
by darlene.casella
Employees Worked With
Other Employees :
Nick and Sabrina were the two people I was involved with and they were both very professional, pleasant to deal with, and I was very satisfied with my experience with both of them
May 23, 2025
The cars on the lot were exactly what I was looking for. The staff is on their game, from answering your call to handing you the keys. The staff is on their game, from answering your call to handing you the keys. More
by jsmithholmes
May 22, 2025
Excellent on line purchasing experience and sales engagement. And equally excellent experience in purchase process…smooth and fast. engagement. And equally excellent experience in purchase process…smooth and fast. More
by raymondreimer
May 20, 2025
Found a car online, showed interest, received a response almost immediately. That car unfortunately sold, came back from vacation, and test drove a 2022 Honda CRV EX-L and loved it. Sarah Peschky was my sal almost immediately. That car unfortunately sold, came back from vacation, and test drove a 2022 Honda CRV EX-L and loved it. Sarah Peschky was my sales person and she was absolutely amazing from beginning to end! She was extremely attentive, knowledgeable, helpful, informative, encouraging, answered any and all questions I had, and her character was wholesome and genuine. She stayed in touch with me to make sure I was happy with everything after purchase, and when I had a slight issue with Android Auto, She had me come in right away and tried to troubleshoot with me. The first couple options of resolve did not work out, and she had me come back in where I dealt with service, and within an hour they had my Android auto working. Sarah is amazing at her job and I'm so happy I ended up with her for my car purchase! Everyone at this dealership has been extremely friendly, helpful, and kind! I highly recommend this dealership that has a wonderful family feel to it! Also a huge shout out to Brandon in service who explained a few things to me after the fix! Love this place! More
by lizzydlubac
