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Schaller Honda
New Britain, CT
769 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 769 reviews
December 21, 2024
Everyone was very helpful and answered all my questions. I love my car and would recommend Schaller. I love my car and would recommend Schaller. More
by lmuzzy
Verified Customer
December 16, 2024
Great sales experience. Knowledgeable sales staff. Would for sure buy again. Pricing very market competitive. Knowledgeable sales staff. Would for sure buy again. Pricing very market competitive. More
by gring
Employees Worked With
December 13, 2024
The service was well provided with honesty, integrity and respect. I found the experience pleasant. respect. I found the experience pleasant. More
by enra101
December 10, 2024
Can’t say enough about how great my experience with Schaller and Rich Small in particular. They were very accommodating and I got a fantastic deal that no other dealer would even come close to. Schaller and Rich Small in particular. They were very accommodating and I got a fantastic deal that no other dealer would even come close to. More
by d.fremontjones
December 07, 2024
It was a smooth transaction. They answered all my questions. They got me good financing. They answered all my questions. They got me good financing. More
by Hans1976
December 04, 2024
The person an dealership helped us a lot, test drive was so good with honda CR-V and i am loving the vechicle now because of his help i was able to finalize the purchase of my new vechicle so good with honda CR-V and i am loving the vechicle now because of his help i was able to finalize the purchase of my new vechicle More
by manekarakula
December 04, 2024
Rich Small was very easy to work with. He explained all the differences between models. When the car was delivered he patiently explained all the features and options on the display scre He explained all the differences between models. When the car was delivered he patiently explained all the features and options on the display screen. I will recommend him to anyone looking for a great person to work with on purchasing a new Honda. Thank you Rich! More
by barbboblaurel
December 03, 2024
The salesman, patryk, with whom we dealt was clueless about the car in which we were interested. For example, when asked what the eco button did, he said “that’s just a button they put on there”. 🤦🏻 He about the car in which we were interested. For example, when asked what the eco button did, he said “that’s just a button they put on there”. 🤦🏻 He was very pushy and annoying. We eventually decided to purchase the car and told him what we expected to have done (replace fog light lens, clean interior thoroughly, etc) all of which he promised. Received car with makeup still around driver vanity mirror, a bunch of boogers on the e-brake and the fog light lens still cracked. Waited FOUR HOURS while other employees and sales people were hanging around. Drove two hours to get there so spending all that extra time (patryk didn’t even check in with us until it was obvious I was annoyed) in an uncomfortable lobby was super annoying. They didn’t even provide any snacks or drinks. Totally not impressed. Frank did a solid job, though. More
by alexandraschaal
December 03, 2024
Not sure who Dylan is but SABRINA was the one to help me out and she did a FANTASTIC job! out and she did a FANTASTIC job! More
by Vwking99
December 02, 2024
Richard Small is the best salesman. Low pressure but incredibly personable and kind. He followed through and was very helpful. Low pressure but incredibly personable and kind. He followed through and was very helpful. More
by scofieldc
