Schaller Acura

We had been looking at cars for quite some time and were impressed with the quality and performance of the Acura brand. I am pleased to report that we purchased our first Acura, a certified pre-owned TL on impressed with the quality and performance of the Acura brand. I am pleased to report that we purchased our first Acura, a certified pre-owned TL on 8/23/12. The quality, performance and reliability of the car were important considerations for us and we greatly appreciated the time and effort that Jim Merrill put in to make us comfortable with this purchase. Jim was great to work with. He asked us questions to get a sense for our needs and was very informative about the many features that the TL offered and worked with us to put the deal together. Jim and the rest of the Schaller team did a nice job to make this a very positive experience. More

I have been a Schaller customer since 1993 and have had nothing but wonderful experieces with the entire dealership. Since 1993 my family (extended included) have purchased 7 Acuras from Teri and have had nothing but wonderful experieces with the entire dealership. Since 1993 my family (extended included) have purchased 7 Acuras from Teri and have had all of our service performed at the Schaller dealership. Obviously, we have kept each Acura for many years...we love the product! We always work with Teri as she is extremely knowledgable of all models, treats us in a professional and caring manner, and is most comfortable to talk with when making such a major purchase. More

Everyone we have dealt with over the last 20+ years at this dealership has been wonderful to speak with and work with. Their service department is very reputable. You never have to worry that they are tr this dealership has been wonderful to speak with and work with. Their service department is very reputable. You never have to worry that they are trying to replace or repair items that don't need it. We know from experience that they go out of their way to help especially in cases of emergency. We have bought our last two cars from Teri Lupacchino ~ she is just a great sales consultant! Jane and Rocco Sabatino More

This is my second lease with Schaller. I returned to this dealership because I felt like I was its only customer. Every member of Schaller's team is courteous, pleasant and always willing to provide assistan dealership because I felt like I was its only customer. Every member of Schaller's team is courteous, pleasant and always willing to provide assistance. My salesman Bob Kenton is the consumate professional. He not only facilitated my two deals, but has stayed in contact with me during the entire leasing contract. You just don't see that kind of customer service in any business today. Susan Kennedy More

We bought our 2012 RDX last fall and want to say that we were very satisfied with Teri Lupacchino's handling of the purchase. We shopped the SUV on-line to get a "second opinion" quote from another dealer. were very satisfied with Teri Lupacchino's handling of the purchase. We shopped the SUV on-line to get a "second opinion" quote from another dealer. The bottom line price she quoted was approx. $800 less than our first dealer (which we shopped in person). The price quoted was the price we paid, with no extra fees added. Teri was extremely knowledgeable with the SUV's features and attentive to the details of setting up the vehicle for us. We received great customer service! More

After test driving several other cars, and working with many other sales reps, I had the good fortune to deal with Amy Cromack at Schaller Acura. There was no pressure at all. In a calm, matter of fact many other sales reps, I had the good fortune to deal with Amy Cromack at Schaller Acura. There was no pressure at all. In a calm, matter of fact way, Amy took me on a pleasant test drive. She reviewed everything about the car(s) in a very thorough manner. She reviewed the best prices with me in a very honest and straightforward way. There were no "sales games" -- This is the way are car sales should be handled, and this is the way all dealers should treat potential customers. I loved the car, but Amy also made me want to buy from her, and the professionals at Schaller made me want to do business with them. Everyone was super friendly! In addition, the business manager came in after hours, on his day off, when I said I was hoping to take the car home that day. He was also extremely helpful and professional. I walked off the lot of a few other dealers because of overzealous sales reps who only cared about getting the sale. That was not at all the case at Schaller. Amy Cromack and the people at Schaller never made me feel pressured, but always made me feel like a welcome valued guest in their dealership.....the kind of people you want to deal with. I would recommend Amy and Schaller Acura to anyone looking to have a pleasant, professional experience in buying a car! More

Brian was more than helpful and made my terrible experience with a different Acura dealership much happier. I am regretting that I did not purchase my Acura from Schaller. I will be sure to bring i experience with a different Acura dealership much happier. I am regretting that I did not purchase my Acura from Schaller. I will be sure to bring it to Brian for any services that it may need. Thank you! More

Great experience with this dealership. Negotiations were fair and never felt pressured to buy. In short, I would highly recommend Bob to anyone looking to buy an Acura. fair and never felt pressured to buy. In short, I would highly recommend Bob to anyone looking to buy an Acura. More

Bob was awesome !!! The service was wonderful ..Bob is very knowledgable about the product very friendly, courteous and respected my time which is very big for me. He made he delivery process very quick & very knowledgable about the product very friendly, courteous and respected my time which is very big for me. He made he delivery process very quick & easy. There's no high pressure sales tactics at Schaller. I went to a few other places & felt very pressured but Bob made me feel really comfortable. If your lookin for a pre-owned or new Acura I would definatly recommend Schaller Acura!!! More

Rob was professional and friendly. He helped to make the experience a positive one. He answered my questions and allowed me to make decisions at my pace. I would recommend him to anyone looking to purchase experience a positive one. He answered my questions and allowed me to make decisions at my pace. I would recommend him to anyone looking to purchase an Acura. More