Schaller Acura

The Schaller Acura dealership, and James in particular, was very attentive, courteous, and responsive to our trade and new car inquiries and eventual purchase of a 2013 Acura ILX. During one unscheduled v was very attentive, courteous, and responsive to our trade and new car inquiries and eventual purchase of a 2013 Acura ILX. During one unscheduled visit to the showroom (when James was not working) Joe assisted by answering our questions and keeping us updated with requested information. Following the delivery of our Acura James followed-up to inquire if we had any issues or questions. More

VERY PROFESSIONAL STAFF. MADE THE CAR EXPERIENCE VERY ENJOYABLE. THE SALESPERSON ANSWERED ALL MY QUESTIONS AND THERE WAS NO PRESSURE AT ALL. THE PAPERWORK WAS READY WHEN I ARRIVED TO PICKUP TH ENJOYABLE. THE SALESPERSON ANSWERED ALL MY QUESTIONS AND THERE WAS NO PRESSURE AT ALL. THE PAPERWORK WAS READY WHEN I ARRIVED TO PICKUP THE VEHICLE AND HANDLED QUICKLY AND CORRECTLY. More

This is the fourth Acura we have purchased from Schaller. Teri is our salesperson of choice. She always has the answers to our questions and is friendly without being pushy. She gets to know you enough so Teri is our salesperson of choice. She always has the answers to our questions and is friendly without being pushy. She gets to know you enough so she can make appropriate recommendations that suit your way of driving. In addition, she is highly responsive as is the entire dealership. We are always greeted so warmly no matter the reason for the visit. In addition, to satisfaction during the sales process, David and his service team are top notch. They too know their stuff. Whenever we go for service we know we are in good hands and all necessary service will be performed. There is no fear that they "will find something" to add on extras once your vehicle disappears into the back. It is obvious the entire dealership acts as a team and is well aware of all the moving parts of the entire car ownership experience. With salespeople like Teri and David's service department we will be customers of Schaller Acura for many years to come. More

Bob Kenton was great. Not pushy, never said no to me. I made an offer, he relayed it without hesitation. Eventually all worked out. Brian also made process go fast and smooth. made an offer, he relayed it without hesitation. Eventually all worked out. Brian also made process go fast and smooth. More

The experience of buying a car from Schaller Acura was fantastic. Rob Horton was great, easy going, and most importantly true to his word. Highly recommend the dealership - no pressure tactics. fantastic. Rob Horton was great, easy going, and most importantly true to his word. Highly recommend the dealership - no pressure tactics. More

My experience at Shaller Acura was very friendly courtesy and professional. I would refer any one to that dealership. I also would not hesitate to go there again for another car without hesitation. and professional. I would refer any one to that dealership. I also would not hesitate to go there again for another car without hesitation. More

This is how buying a car should be. Teri Lupacchino answered all of my questions while researching a new RDX, either through email or phone. No sales pitch, just information. After the test drive we ag answered all of my questions while researching a new RDX, either through email or phone. No sales pitch, just information. After the test drive we agreed on the price and moved on to the business manager, Brian Savo. Once again, no pressure. When the RDX arrived Teri spent all the time needed to explain the functionality of this vehicle. Definitely recommended. Thanks Teri. More

Jeff Norwood was very helpful and extremely knowledgeable during the purchasing process. Jeff made sure I was satisfied with my experience at the dealership and he answered all questions. Actually, Jeff an during the purchasing process. Jeff made sure I was satisfied with my experience at the dealership and he answered all questions. Actually, Jeff answered most of my questions without me having to ask. I would buy again from Schaller Acura and would want to work with Jeff. thanks -dan More

Schaller Acura demonstrated to me a superior level of service in both there sales and service departments. Teri made the purchase of my RDX a comfortable experience. Her easy going nature and knowledge o service in both there sales and service departments. Teri made the purchase of my RDX a comfortable experience. Her easy going nature and knowledge of her product were evident. Also, Glenn, in service, took the extra time I was looking for to detail out for me the service repair on my 1997 RL. I will be sure to make others aware of the positive experience I had a Schaller and plan to return to service dept for my future vehicle needs. More

I have been a customer of Schaller since I bought my first Acura Legend in 1987. Four Acura's later I now own a 2013 RDX sold to us by Teri Lupacchino in the Sales Department. Teri is courteous, highly first Acura Legend in 1987. Four Acura's later I now own a 2013 RDX sold to us by Teri Lupacchino in the Sales Department. Teri is courteous, highly knowledgeable and very easy to deal with. She knew we were torn between the technology package and the one without the package. Showing us the added features and giving us time to think about it really helped in making the decision to GO FOR IT!!!! At the time of pick up she went over all the programming and driving details with me and boy were there lots of them! She was so patient with me learning how to use the new system, I can't say enough good things about the experience. Schaller is, by far, the best dealer for sales and extraordinary service they provide. I wouldn't go anywhere else! The service manager, David Wiltsie, has been around since I started, this says a lot for the type of employer Schaller must be. Thank you Schaller Family, you are the best!!! More