Schaller Acura

Schaller Acura staff are the best team in this area. The sales and service team are best qualified staff. Teri Lupacchino is one of the best Sales Consultant in this area. She always present a very frien sales and service team are best qualified staff. Teri Lupacchino is one of the best Sales Consultant in this area. She always present a very friendly and positive attitude. More

Teri was very accommodating. I had set up a meeting with her prior to meeting her. I wasn't sure I was going to leave that day with a new car or a car at all. I test drove a used TSX and loved it immediatel her prior to meeting her. I wasn't sure I was going to leave that day with a new car or a car at all. I test drove a used TSX and loved it immediately. After the calculations were drawn up it seemed as though the better fit for me would be leasing a 2013 Acura TSX, financially speaking. I wanted either black or white and they happened to have both colors in stock on their lot.. I fell in love with the black one. I felt comfortable after speaking with Teri about the price and the warranty of the car. She answered all my questions and spent a great deal of time going through the car features with me when I picked it up for the first time. I would definitely recommend Teri if you're looking for a someone with experience and knowledge of Acuras. More

Simply an excellent buying experience. All the staff I met had professional demeanors and genuinely cared about the customer experience. Vehicle was delivered in immaculate condition. James Merrill was ex met had professional demeanors and genuinely cared about the customer experience. Vehicle was delivered in immaculate condition. James Merrill was excellent, friendly, professional, and took the time to walk me through the functionality of the vehicle and make himself available for any follow-up questions. More

The dealership is conveniently located from my house. I identified a used RDX online and called their Sales. Teri picked up the phone. She confirmed availability and invited me to visit. On my visit, Teri identified a used RDX online and called their Sales. Teri picked up the phone. She confirmed availability and invited me to visit. On my visit, Teri introduced me to Jim. Jim greeted us well and showed my wife and I the cars we wanted to see. He took us on a test drive and explained the detailed features of the car very well. Jim was quite open in terms of price negotiations. Although Jim was working with his managers to negotiate the price, the experience was not unfriendly or pushy as I have experienced at other dealerships. Jim even offered some helpful tips on the car features. When a car accessory was not available, he offered tips on how to use generic items available in the open market. Brian worked with the finances and it was very easy to work with him. Everything was done directly from the office and I didn't have to go anywhere. What I didn't like at the dealership was the office space. It is very small and they have at least 3 cars inside for display and it makes it difficult to move around. This is why I am not providing the highest rating for overall experience. More

James Merrill was a true professional. He came through with everything he promised plus extras. The whole buying experience was painless and professional including the business office. with everything he promised plus extras. The whole buying experience was painless and professional including the business office. More

The entire team was professional, easy to work with, and there was essentially no pressure to purchase or to complete the transaction in a hurry. We encountered no unforeseen problems or costs from the fir there was essentially no pressure to purchase or to complete the transaction in a hurry. We encountered no unforeseen problems or costs from the first time we walked on the lot until we drove our new car away. More

Jim was very helpful and knowledgable. Worked well with me to get the best deal and took care of all the paper work very capably. Explained the workings of the car upon delivery. Over all a quite pleasant me to get the best deal and took care of all the paper work very capably. Explained the workings of the car upon delivery. Over all a quite pleasant experience. Have dealt with Schaller Acura for over 25 years and find them very helpful, especially the service dept. More

Our experience with Schaller Acura and their staff was absolutely wonderful! Jeff Norwood was very friendly, personable, and knowledgeable about the vehicle we wanted. He spent the time we needed to make absolutely wonderful! Jeff Norwood was very friendly, personable, and knowledgeable about the vehicle we wanted. He spent the time we needed to make our decision. Overall, it was a very easy and pleasurable experience buying our car. We highly recommend Schaller Acura!! More

Stopped by Schaller to test drive a car I spotted on the website. Jim was absolutely wonderful to deal with: friendly, easy going, totally knowlegeable about the product, professional, patient. The test dri website. Jim was absolutely wonderful to deal with: friendly, easy going, totally knowlegeable about the product, professional, patient. The test drive impressed me alot. Jim answered all my questions, showed me the car's service history, and allowed my wife and I to consider the purchase without pressure. Ultimately, I bought the car, which was well-prepped, and ready on time. Jim and the entire staff at Schaller was a pleasure to deal with at every step. Everyone gives the impression that they care about the customer and their product. And the car is great! More

James Merrill was a delight to work with - he is very knowledgable about the car and was not pushy. He really shows a love for Acura and he bent over backwards to make the process quick and easy - we ar knowledgable about the car and was not pushy. He really shows a love for Acura and he bent over backwards to make the process quick and easy - we are thrilled with our Acura and Jim is a gem. More