Schaller Acura

Bob Kenton was the primary contact who was knowledgeable and courteous as was the entire team. They thoroughly explained the leasing process vs. buying and the features of the product upon delivery. and courteous as was the entire team. They thoroughly explained the leasing process vs. buying and the features of the product upon delivery. More

Jeff and Brian were great to deal with. They made the car buying process, which can sometimes be difficult, understandable and easy to deal with. car buying process, which can sometimes be difficult, understandable and easy to deal with. More

Working with James Merrill, Brian Shepard, and Brian Savo to purchase a new vehicle at Schaller Acura was an absolute pleasure. All my criteria for a new vehicle was easily met and at a very reasonable price to purchase a new vehicle at Schaller Acura was an absolute pleasure. All my criteria for a new vehicle was easily met and at a very reasonable price. They valued my trade in vehicle at a great price without any unnecessary haggling. They even had the new vehicle ready with a hitch and roof rack installed and ready to pick up the very next day. Most other dealers out there play games and create a very stressful buying experience. Not at Schaller Acura, they give you a fair price and create a stress free buying experience. I would recommend Schaller Acura to anyone who is in the market for a new or used vehicle. More

I would just like to mention how pleasant it was buying a car at Schaller Acura Manchester, CT. Teri Lupacchine in sales and Brian Shepard in booking.. I guess they call it booking.. paper work would be bett car at Schaller Acura Manchester, CT. Teri Lupacchine in sales and Brian Shepard in booking.. I guess they call it booking.. paper work would be better.. Thank you Teri for taking the time to explain a lot of the features of this car.. the more i drive it the better i like it. Stereo system is awesome .. i thought i had a good system in my old honda.. now please excuse me while i load some music onto the TSX's harddrive.. Update: I would like to update my previous rating.. I want to thank Teri again for setting up a 30 min go over on my technology package.. figuring out voice prompts was very helpful.. also the pricing of my car i have to change that to 5 stars .. and the service dept.. i gave 5 stars also.. since i did get a number of add on items after purchasing the car and the workmanship is very good.. Bill More

I always enjoying working with Schaller Acura especially working with Bob Kenton. I never feel pressued and I like working with Schaller and look forward to future business. working with Bob Kenton. I never feel pressued and I like working with Schaller and look forward to future business. More

Sales staff was very professional and customer oriented. The service staff is also very good and they don't try to sell you services you don't need. The service staff is also very good and they don't try to sell you services you don't need. More

My salesman Bob Kenton was personable, helpful, very informative and a real pleasure to do business with. As with other salespeople in the past, I did not feel pressured or pushed in any way with Bob informative and a real pleasure to do business with. As with other salespeople in the past, I did not feel pressured or pushed in any way with Bob, which is why I would definitely recommend this dealership, and Bob, to any of my friends. More

Great experience being with test driving and being detailed on all the new features of the MDX! James Merrill is an awesome sales associate! Thanks! detailed on all the new features of the MDX! James Merrill is an awesome sales associate! Thanks! More

My husband and I were very impressed with the level of customer service that we receive. Definitely not your typical car dealership. No pressure,Jeff was very friendly and gave us the time to discuss the customer service that we receive. Definitely not your typical car dealership. No pressure,Jeff was very friendly and gave us the time to discuss the car by knowing when to walk away. It was a very easy and smooth transaction. More

James provided a comprehensive and thorough review during our test drives of 3 different vehicles. Although he was new to us, we were treated like loyal, old time customers. He was gracious with his time and our test drives of 3 different vehicles. Although he was new to us, we were treated like loyal, old time customers. He was gracious with his time and patient with our questions. This particular visit did not result in a purchase but we will be back the next time around and we will seek out James to handle our car purchase needs. More