Schaller Acura

Jeff is a good competent salesman; he's informative about the vehicles and is patient with his time. He followed up with me by phone and email after my initial visit and invited me to come back again about the vehicles and is patient with his time. He followed up with me by phone and email after my initial visit and invited me to come back again and test drive the vehicles I was interested in. I was on the fence whether to purchase another new car but decided to do another test drive with the RDX and found it to be a much more comfortable ride than my 2013 CRV, yet similar in size which is what I still wanted. Thank you Jeff, I love my new car!. More

Rob was very personable, patient, and helpful. He wanted to make sure that all of my questions were answered and has made himself available even after I took my new car home. He even came in on his day off to make sure that all of my questions were answered and has made himself available even after I took my new car home. He even came in on his day off in order to make sure I had a good experience picking up my car. Rob is the kind of person you want to refer other people to. My only critique is that I think the financing manager should have come speak with us directly during negotiations. More

We were very pleased with Schaller and in particular, Jim Merrill. We were given substantial time and opportunity to discuss various types of vehicles and test drove several. Our questions were encouraged Merrill. We were given substantial time and opportunity to discuss various types of vehicles and test drove several. Our questions were encouraged and we did not feel any sales pressure. We felt we received good information and insight from an experienced Employee. Jim took the time to walk us through the technical package on the MDX and offered to assist in any way possible. We felt we received a reasonable trade for our trade-in and a fair price for the MDX which we purchased. Jim was a pleasure to work with and I would definitely recommend him to anyone looking for an Acura. More

Jeff was a great sales associate. He was very informative and allowed me to buy at my own pace. Would highly recommend the dealership and Jeff. and allowed me to buy at my own pace. Would highly recommend the dealership and Jeff. More

This past August, I was in the market for a new vehicle. I visited Schaller Acura at the recommendation of a friend, and was greeted by James Merrill. James was welcoming with a friendly and easy going man I visited Schaller Acura at the recommendation of a friend, and was greeted by James Merrill. James was welcoming with a friendly and easy going manner, which I appreciated. I explained to James that I was really sold on the Audi Allroad, but before making a final decision, I wanted to consider the Acura. He was knowledgeable and very professional in his model comparison while promoting the benefits of Acura ownership. James was very accommodating with his time and allowed for a test drive on two separate occasions so that I could be assured that the Acura RDX was an appropriate vehicle for my needs. Price was a major consideration in my final decision and although James and I were not able to negotiate an acceptable offer initially, he continued to be proactive in the negotiation process. I appreciated his candor during the entire business transaction. James is an asset to Schaller Acura and it was a pleasure to do business with him. I would highly recommend him as a sales consultant. I have already driven the car to visit family in South Carolina and it was everything that James promised and more, it is a great car and I am glad I chose the RDX. More

This was the best experience I have ever had with a car, period. I came in on a busy Saturday afternoon without an appointment and Teri was nice enough to squeeze me in between appointments. She was frien period. I came in on a busy Saturday afternoon without an appointment and Teri was nice enough to squeeze me in between appointments. She was friendly, helpful, and willing to work with me beyond what I had experienced at any of the other dealerships I had visited. When it came time to arrange the financing with Brian, we ran into a few hiccups with Honda Financial Services due to some issues on my end. Both Brian and Teri truely went above and beyond, reaching out to people to ensure that I was able to not only get financiing, but a great deal. Everything from the time I walked in the door of the dealership for the first time, to driving off with my new car after Teri sat with me to show me the ins and outs was an exceptional experience. Schaller was not the closest Acura dealer for me, but it was without a doubt the absolute best. I wouldn't hesitate to reccomend visiting Teri and working with the rest of the Schaller team. As long as I am driving an Acura, I will be driving one from Schaller. More

Everybody was very accommodating. The staff is very friendly, knowledgeable and not pushing at all. James Merrill was extremely helpful and patient letting us make a decision on our own without trying friendly, knowledgeable and not pushing at all. James Merrill was extremely helpful and patient letting us make a decision on our own without trying to influence us into buying the car. Negotiations went very smooth and price that they give us upfront was great. At the day of the pick up he spent good couple of hours going over the controls of the vehicle. Overall buying experience was excellent. More

This was my first purchase at Schaller Acura. A friend of mine had strongly recommended this dealership to me. My purchase experience was outstanding. James Merrill showed great understanding of my needs. W mine had strongly recommended this dealership to me. My purchase experience was outstanding. James Merrill showed great understanding of my needs. What impressed me most was that there was no time wasted, as I hear often from other customers complaining about how long it takes, in getting the deal done. My total time spent at the dealership was around 1 hour! Jim was very thorough about getting me familiarized with the car at delivery. He spent a significant amount of time explaining the technology, the usage and what most other customers like about a certain feature in the car. There was no rushing me out the door to get to the next sale! I've had the Acura RDX for a little over a week now and I am loving it. As promised, Jim was kind enough to call up and check on me. He wanted to know if I wanted to come in again and go over any feature in the car I didn't understand. I would like to give James Merrill and Schaller Acura the highest rating possible. And I would like to thank them again for a great deal! More

The first time we visited the dealership we took a test drive with James Merrill and felt that he was very knowledgeable. After visiting another dealership, we returned to Schaller because we were impress drive with James Merrill and felt that he was very knowledgeable. After visiting another dealership, we returned to Schaller because we were impressed with Schaller and James. More

The sales consultant was friendly and fast, as well as patient. We came into the dealership around 7:30, he worked with us past 8, allowing us to test drive the 2 cars we were considering purchase of. The patient. We came into the dealership around 7:30, he worked with us past 8, allowing us to test drive the 2 cars we were considering purchase of. The dealership offered us a fair price on our trade in and the car we purchased was a fair price as well. More