Schaller Acura

Rob Horton, sales person was extremely helpful in making and finalizing the sale. He was also great at trying to teach me all of the features of the new car. I'll need some more tutoring. There is a lot to and finalizing the sale. He was also great at trying to teach me all of the features of the new car. I'll need some more tutoring. There is a lot to learn. This is my third Acura and the buying experience this time was the easiest of all my car purchases. Brian Savo was very helpful and efficient handling the other business details of the transaction. Schaller Acura has always provided great service on my Acuras. More

Great experience at Schaller. Knowledgeable staff, very courteous, professional, up front about the condition of the car (I purchased used), and patient with my decision timeline. Many thanks to Jim Merril courteous, professional, up front about the condition of the car (I purchased used), and patient with my decision timeline. Many thanks to Jim Merrill for making this automobile purchase a hassle-free pleasure. More

As Far As Doing Business With The Dealership I'm Very Satisfied With the Process. I Really Liked The Way The Figures Were Presented From Various Sources And Statics. Everything Was Straight Forward And Satisfied With the Process. I Really Liked The Way The Figures Were Presented From Various Sources And Statics. Everything Was Straight Forward And Easy To Understand. Things Are Going Great With The Vehicle. Again Great Doing Business With The Dealership. Good Job Bob. More

After perusing the lot for about 3 minutes I was greeted by Rob Horton, who from that point forward collaborated with me to get me into the car I most desired. After enjoying a nice test drive with Rob in by Rob Horton, who from that point forward collaborated with me to get me into the car I most desired. After enjoying a nice test drive with Rob in a 2011 MDX-tech, we went inside to discuss business. Rob aptly described the the pre-certification process for new cars and the amount of work that is performed on their used car inventory. Prior to visiting this dealership I had performed an ample amount of research and had a pretty good idea about where I wanted to land with this car. What I appreciated most about Rob was his ability to manage my expectations with that of the business goal of the dealership. At the same time he was receptive to my thoughts and needs, which he aptly communicated to the business manager. After a number of back and forths with the business manager, which Rob served as the key conduit, we came to an agreement that was mutually beneficial to both sides. Although Rob was not a decision maker on either end, he was the one driving the negotiation that lead to a win for both parties, the buyer and seller. Great guy, friendly, and genuinely concerned for your satisfaction. More

I couldn't be happier with the service I received when I purchased my new Acura RDX, from start to finish they were wonderful, I highly recommend them to anyone who is thinking of purchasing A new ca when I purchased my new Acura RDX, from start to finish they were wonderful, I highly recommend them to anyone who is thinking of purchasing A new car. More

This the third Acura that we have purchased at this dealership. Working with James Merrill was easy and amicable. The cost negotiation was open and quick, and the trade-in allowance was fair. James was dealership. Working with James Merrill was easy and amicable. The cost negotiation was open and quick, and the trade-in allowance was fair. James was very helpful, knowledgeable, and polite. The sales staff went out of their way to get me the exact car and color I wanted. On the day of pick-up, all the paperwork was ready and everything went smoothly. I would recommend Schaller Acura to a friend. More

From the moment I called to make the service appointment, till I drove my car home I have only high praise for the service department especially Joe DelaCruz. I called to reschedule my appointment two hours till I drove my car home I have only high praise for the service department especially Joe DelaCruz. I called to reschedule my appointment two hours before I was due and there was no hassle and a new appointment was giving to me two days later. Joe greeted my husband and I when we arrived and was very professional and courteous. He even remembered the circumstance from a year ago that led us to purchase our 2012 TSX. Joe's personal attention to us makes bringing our car in for service a very satisfying experience. When leaving the service center I feel confident my car has been thoroughly checked out and any problems have been noted and corrected. This reinforces the our great satisfaction in owing an Acura. More

Jeff and Brian were outstanding through the entire process. They went above and beyond, exactly what we've come to expect from Acura Dealers. We just purchased our 6th Acura. We have purchased from process. They went above and beyond, exactly what we've come to expect from Acura Dealers. We just purchased our 6th Acura. We have purchased from 4 different dealers in 3 different states. Jeff, Brian and the entire Schaller Acura crew exemplify the service and experience you expect from Acura. I would not hesitate to recommend Jeff, Brian and the team at Schaller to anyone looking for a car regardless of make. More

I had the best experience buying a car from Schaller Acura. Rob Horton went above and beyond my expectations! The entire process was quick and painless! I would recommend Rob and the Schaller Acura team Acura. Rob Horton went above and beyond my expectations! The entire process was quick and painless! I would recommend Rob and the Schaller Acura team to anyone who wants a professional non-pushy car buying experience. I will definitely do business here again. More

Initially we went just to look and test drive a new MDX and ended up inking a deal. Sales people were great and they had plenty of inventory. We are an hour away from the dealership, however they make it p and ended up inking a deal. Sales people were great and they had plenty of inventory. We are an hour away from the dealership, however they make it pretty easy by picking up and leaving you with a loaner when service is needed. Prior to owning an Acura we were Lexus fans. It will be interesting to compare over time because our GS-350 was a very comfortable ride. More