Schaller Acura

Friendly helpful staff Both Mike and James were very knowledgable about the inventory and helpful considering options. Despite purchasing elsewhere I will return the next t Both Mike and James were very knowledgable about the inventory and helpful considering options. Despite purchasing elsewhere I will return the next time I'm in the market for a car. The time it takes to run the financials could be better (felt like a lot of sitting around for things I can calculate on line in under 2 minutes). More

2 new acuras My wife and purchased 2 new acuras from Schaller. Our sales consultant, Rob Horton, was exceptional. He was very knowledgeable about the product and My wife and purchased 2 new acuras from Schaller. Our sales consultant, Rob Horton, was exceptional. He was very knowledgeable about the product and was very attentive to what we were looking for in a car. He was not in a rush or pressuring us for a sale. I would highly recommend Rob and Schaller Acura. We had a very pleasant experience and look forward to continue the relationship with Schaller's service department. MFall More

Great Sales Experience! I just purchased a brand new vehicle from Schaller Acura in Manchester. James Merrill was an excellent sales consultant. James knows "everything Acu I just purchased a brand new vehicle from Schaller Acura in Manchester. James Merrill was an excellent sales consultant. James knows "everything Acura". He was very professional, knowledgeable and ensured I drove off with a good understanding of all the features my new vehicle had. There was no high pressure sales tactics, just good solid knowledge of the vehicles Schaller Acura sells. A great experience. I would highly recommend both Schaller and James Merrill. More

Professional Sales and negotiations with Sales Manager After a number cars researched and Dealership interactions, Schaller Acura recognized the opportunity to make a sale and did not use high pressure sal After a number cars researched and Dealership interactions, Schaller Acura recognized the opportunity to make a sale and did not use high pressure sales methods to get the sale. Instead they asked what were my concerns were and how can they put me in the car. They also understood that there were other dealers trying to make a deal, they offered very completive financing to attract my business and explained their auto service process to access me when servicing the car. The Sales person was very knowledgeable about the cars features and was very interested in explaining these to make sure they were understood. They understood the closing of the purchase needed to be quick and without confrontation with additional post sales car and dealership features to be purchased. The feeling of a clean purchase was very nice. The closing occurred 24 hours after the agreement. Thank you More

Great experience, helpful and professional We worked with Mike Uhlman who did a fantastic job from the minute we walked into Acura. He came right over to help us and we explained to him exact We worked with Mike Uhlman who did a fantastic job from the minute we walked into Acura. He came right over to help us and we explained to him exactly what we were looking for and he gave us honest and accurate information throughout the process. While on the test drive he spoke to us the entire ride explaining every feature the car had to offer. He was very knowledgeable about the business. When trying to find the color we wanted he did everything to get us the exact vehicle in a timely manner and was always available for any questions. When picking up the vehicle he went thru every feature and said to call with any further questions and also said he would meet with us again if we would like to go over anything that he missed. Mike has great work ethic and is an asset to Schaller Acura! More

Excellent Michael was very knowledgeable, personable and helpful. Michael was very thorough and explained all of the options on the vehicle. He made the exper Michael was very knowledgeable, personable and helpful. Michael was very thorough and explained all of the options on the vehicle. He made the experience very pleasant! More

Friendly and professional Everyone at the dealership was friendly and professional. James was very upfront with all the information I asked for, and more. He even called me on Everyone at the dealership was friendly and professional. James was very upfront with all the information I asked for, and more. He even called me on his day off to help me out! He then took the time to go through all of the options in the car until I was comfortable with them all before driving off. This was a great buying experience for me. More

Great buying experience The buying experience was great. Mike Uhlman came in on his day off to meet me for the test drive and was very knowledgeable on all aspects of the ca The buying experience was great. Mike Uhlman came in on his day off to meet me for the test drive and was very knowledgeable on all aspects of the car. Very easy to work with and extremely patient. I would recommend Mike and the Schaller dealership. More

Knowledgeable, thorough, friendly We took delivery of a 2017 Acura MDX yesterday. The experience was fast and easy. Mike made us aware of all possible choices and found a vehicle that We took delivery of a 2017 Acura MDX yesterday. The experience was fast and easy. Mike made us aware of all possible choices and found a vehicle that met our needs perfectly. We became well-acqainted with most of the vehicle's features during the test drive. He later assisted us with customization such as iPhone synchronization. Overall, it was a fast and efficient process. More

Buying a 2016 TLX From the time we walked in and met with Jeff Norwood till we drove off in our new car our experience could not have been better. Jeff Norwood and Bria From the time we walked in and met with Jeff Norwood till we drove off in our new car our experience could not have been better. Jeff Norwood and Brian Shepard did everything possible to make certain we got the exact model and color we wanted. The financial transaction went went very smoothly and Brian took his time going over the paperwork. Jeff went over all the features of the TLX when we picked it up and answered all of our questions. He also made it clear that we can contact him at any time for further help. This is the second time we have used Schaller Acura for the purchase of a new car. Besides the sales/finance department,we would like to give praise to their great service department especiallyJoe DeLaCruz. We believe this is an excellent dealership that really cares about satisfying the needs of their clients. More