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Schaller Acura
Manchester, CT
1,141 Reviews
Serving the Greater Hartford and Manchester area since 1986, Schaller Acura, located at 345 Center St. in Manchester, CT, is your premier retailer of new and Certified Pre-Owned Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,141 reviews
December 04, 2018
Returning Customer After leasing many different brands of cars over the least 14 years ,it was a pleasure to return to Schaller Acura and learn that the the same friend After leasing many different brands of cars over the least 14 years ,it was a pleasure to return to Schaller Acura and learn that the the same friendly & very competent people were still there. Terry Lupacchino was a pleasure to work again. Her knowledge of both leasing options and the Acura product line made this an excellent experience for me. More
by Rich R
Employees Worked With
Other Employees :
David Wiltse, Teri Lupacchino, Joe Greenberg
November 30, 2018
Amazing Experience As Always Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, a Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they’re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I’d be remiss if I didn’t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller’s doors 4 years ago. Truly amazing man! I can honestly say, I don’t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I’m in for the long haul! Megan H. More
by MegHopper
Employees Worked With
Other Employees :
Katherine (parts sales), David Wiltse, James Merrill, Jeff Norwood
November 30, 2018
Excellent experience I was expecting the dreaded car buying routine but instead I was very impressed with the Shaller Acura team, Mitch and Joe were very easy to work with I was expecting the dreaded car buying routine but instead I was very impressed with the Shaller Acura team, Mitch and Joe were very easy to work with, knew their stuff and made the entire experience awesome. Great job Mitch and Joe! More
by JD25
November 26, 2018
As always, Schaller delivers! No need to deal w/another dealership after working w/Schaller Acura. 2 lease vehicles and 1 purchase - Teri Lupacchino is amazing to work with! No need to deal w/another dealership after working w/Schaller Acura. 2 lease vehicles and 1 purchase - Teri Lupacchino is amazing to work with! More
by plschauster
Employees Worked With
Brian Savo, Teri Lupacchino
November 17, 2018
The best I just purchased my third vehicle from this dealership. They had a wide selection of vehicles to choose from and the staff was extremely helpful and I just purchased my third vehicle from this dealership. They had a wide selection of vehicles to choose from and the staff was extremely helpful and professional. More
by Cindy C
November 17, 2018
Great sales team! Mitch, Brian and all were amazing! Thanks for helping me buy the car I wanted in such a smooth transaction! Would highly recommend to anyone looking t Mitch, Brian and all were amazing! Thanks for helping me buy the car I wanted in such a smooth transaction! Would highly recommend to anyone looking to buy an Acura. Knowledgeable, helpful and patient people. More
by Jacqui
November 13, 2018
Terrific Experience Friendly sales staff, no pressure atmosphere. Willing to spend time with you to make sure you have a positive experience! Repeat Customer! Love my A Friendly sales staff, no pressure atmosphere. Willing to spend time with you to make sure you have a positive experience! Repeat Customer! Love my Acura! More
by Trish
November 10, 2018
Always amazing service We just completed the purchase of our fifth Acura from Schaller Acura over the past 10 years. We continue to come back due to the amazing sales staff We just completed the purchase of our fifth Acura from Schaller Acura over the past 10 years. We continue to come back due to the amazing sales staff and the amazing service department. Teri is always fantastic to work with and the entire team make the purchasing process easy and they always treat us fair when it comes to price. There is never a doubt in my mind of where to purchase or service an Acura vehicle, no one around can touch the level of service that you get a Schaller Acura. More
by rrcarib
November 08, 2018
helpful and straight forward Had a nice, no pressure experience. Fair price compared locally and fair trade in value as well. Finance process was streamlined. this reviewed appare Had a nice, no pressure experience. Fair price compared locally and fair trade in value as well. Finance process was streamlined. this reviewed apparently requires more words More
by ks2018
November 07, 2018
Fair and simple. Dealer was responsive and accommodating of our needs and expectations. Buying a new vehicle can be stressful and cumbersome but folks at Schaller made Dealer was responsive and accommodating of our needs and expectations. Buying a new vehicle can be stressful and cumbersome but folks at Schaller made it easy and seamless. We love our new Acura vehicle. More
by MDX
Employees Worked With
Jeff Norwood
