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Schaller Acura

Manchester, CT

4.9
1,141 Reviews
Serving the Greater Hartford and Manchester area since 1986, Schaller Acura, located at 345 Center St. in Manchester, CT, is your premier retailer of new and Certified Pre-Owned Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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345 Center St

Manchester, CT

06040

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Showing 1,141 reviews

December 03, 2021

Our car buying experience at Schaller Acura was enjoyable from start to finish. Mitch, our sales representative, was attentive and very knowledgeable. He was able to provide us with information that helped u More

by janine.pilney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

The whole buying process from start to finish was enjoyable. Mitch was very knowledgeable and attentive and made our decision very easy. All around wonderful experience! Thank you! More

by janine.pilney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Schaller Acura responded

We're thrilled that your experience was enjoyable and wonderful! Your feedback is much appreciated and congratulations on your new car!!

November 19, 2021

Overall experience was average at best. The salesman did not communicate updates with the vehicle in a timely manner. Salesman was difficult to get ahold of. More

by 95Hockanum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Schaller Acura responded

Hi! We appreciate your business and value your feedback. We take pride in giving outstanding service and we’re saddened to see we missed the mark. Your detailed review will make us better. Thanks for sharing your experience with us.

November 17, 2021

Very accommodating, professional, and most importantly honest. Mitch was very helpful and has great customer relations. We enjoyed working with him. More

by Roneill1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Schaller Acura responded

Hi Roneill1960! Our team always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

November 11, 2021

Mitch took great care of me and I love my MDX! As usual Schaller Acura has amazing customer service and I highly recommend to anyone looking to buy a new or pre certified vehicle. More

by Powerhouse_lv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bansak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Schaller Acura responded

Hi Powerhouse_lv! Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

October 29, 2021

Professional , friendly sales staff no high pressure tactics very easy buying experience would recommend highly More

by Richmckee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

I have used the dealership for service for the last 4 years. I just recently purchased a 2019 used MDX and the process was very smooth and allowed me to work at my own pace. I found the inventory on More

by thedenvers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Uhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Schaller Acura responded

Hi! Thank you for your loyalty and taking the time to share your experience with us! We are happy to hear you purchasing experience was smooth! We look forward to seeing you in service

October 17, 2021

This is my second lease from Schaller Acura, working with Mike Uhlman. Mike is the reason I came back to Schaller. He is extremely knowledgeable, patient, courteous and attentive. It is an absolute pleasure More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Uhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Merrill
Oct 19, 2021 -

Schaller Acura responded

Mr Hetzel, Thank you for the great review and allowing us to assist you again with your automotive needs! We greatly appreciate your loyalty. Mike Uhlman is definitely an asset to the Schaller Acura Team. We are so happy to hear you feel welcomed and part of our Acura family. Congratulations on your new car! -Schaller Acura Team

September 12, 2021

I have to say this was my best experience ever purchasing a car! From the beginning to end I received nothing but the best customer service. I emailed inquiring about the newest TLX and Rachel contacted me b More

by Dotski1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Uhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
Sep 13, 2021 -

Schaller Acura responded

Hi Dotski1983! Thank you for taking the time to leave us such an awesome review! We are so happy to hear this was your best experience ever! Thank you again and Congratulations on your new TLX!!

September 02, 2021

This was my second purchase from this dealership. My first purchase was eleven years ago. This go around Mike Uhlman was my sales person and he was knowledgeable, professional and went out of his way to More

by Susan OKeefe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Uhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There is a fellow in the service department who has been there for many years (unfortunately I don't remember his name) who does and excellent job of follow through and explaining and concerns.
Sep 13, 2021 -

Schaller Acura responded

Hi Susan! Thank you for allowing us to assist you with your automotive needs not once but twice! Mike has been with us for a long time and knows his stuff. I'm happy he was able to accommodate you and you were able to get your new vehicle in time. Congratulations and thank you again!

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