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Schaller Acura
Manchester, CT
1,144 Reviews
Serving the Greater Hartford and Manchester area since 1986, Schaller Acura, located at 345 Center St. in Manchester, CT, is your premier retailer of new and Certified Pre-Owned Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,144 reviews
September 29, 2009
Recently I test drove and made an offer on an Acura MDX. The sales manager and I went back and forth about the price before finally agreeing to one. On the day that we agreed, I spoke to the sales manager The sales manager and I went back and forth about the price before finally agreeing to one. On the day that we agreed, I spoke to the sales manager and told him I was "very interested" and would be coming to the dealership that evening. I then called back and got his voicemail where I left a message asking if he wanted my credit card number to hold the car. I never got a call back. I arrived at the dealership (after driving over an hour) to pay for the car only to find that he was in the process of selling it to someone else for more money. The dealership gave no courtesy call even though they knew I was traveling far and we had AGREED on a price. They even tried to sell me an almost identical car for $800 more. This was a very unprofessional and sneaky/shady thing to do. More
by Dial
Employees Worked With
Brian Shepard
February 03, 2009
We have always used Schaller for purchase and service. They have exceptional sales and service over the years. However, this past year they have failed to fix things indicated, David was rude (the so- They have exceptional sales and service over the years. However, this past year they have failed to fix things indicated, David was rude (the so- called service manager), and the problem is still unresolved on a new 2008 tls which is a surprise from a car company with the price structure associated with these cars.I hope this is not the direction this company is turning. More
by sparkle
Employees Worked With
David Wiltsi
January 25, 2008
Very low pressure dealership. I went on a test drive and didn't get beat up. I explained that I was putting the TSX on the short list. I haven't bought the car yet, but will probably buy here. It's also an didn't get beat up. I explained that I was putting the TSX on the short list. I haven't bought the car yet, but will probably buy here. It's also an hour away from home but I like this dealer far better than the one in Milford, CT (pricing is way too high!) More
by family guy
Employees Worked With
Rob Horton, Rob Horton
September 06, 2007
me and my wife walked in looking at an rdx, the sales person we dealt with was Rob Horton very pleasen experience, i told him im not ready to by now but 2mnth later, he offered us a test drive and gave m person we dealt with was Rob Horton very pleasen experience, i told him im not ready to by now but 2mnth later, he offered us a test drive and gave me a very good price withoute me negotiating and him runing back and forth to his mngr, the price was so good i went online to get the lowest qote nobody came close. over all very happy def recomend to everybody. More
by vadimbelyshev
Employees Worked With
rob, Rob Horton
