Schaller Acura

Teri was very easy to work with. She was very knowledgable about the product. All of our questions were answered. All calls were returned promptly if she wasnt available at the time. Car was deli knowledgable about the product. All of our questions were answered. All calls were returned promptly if she wasnt available at the time. Car was delivered on time with all dealer installed options and prep work done. We would buy another Acura from her if we need one even though other Acura dealers are closer to us. More

I have been a customer of Schaller Acura since the year 2000, I have bought/leased 3 vehicles during this time and every time I have done so the experience has been as pleasant, comfortable and friendly as 2000, I have bought/leased 3 vehicles during this time and every time I have done so the experience has been as pleasant, comfortable and friendly as the first day I visited them. I purchased my last two cars from Teri Lupacchino who gets to know you well, allows you to take your time and best of all - and very rare to find nowadays - she worked out various financial scenarios for me and thoroughly explained them to me. She appeared to have my best interests at heart. - In addition, I think the Service Dept. is AWESOME. Brian Coughlin has been there for me since I started to visit Schaller, he and all the guys and gals who work there go out of their way to service me. In conclusion, since I LOVE Acura vehicles (have been purchasing them for the past 18 years)I would not think of going anywhere else to service my RDX or purchase my next vehicle than to Schaller Acura. Mariela VERY Satisfied Schaller Acura customer More

I have leased two cars from Teri because her customer service is beyond compare. She is knowledgable, professional, curteous, responsive and has a great sense of humor. Teri took the time to bring a car service is beyond compare. She is knowledgable, professional, curteous, responsive and has a great sense of humor. Teri took the time to bring a car to my work place so I could test drive it. She responded to all my questions and when she didn't know the answer she told me so and then got back to me the next day. There was no pressure from Teri to buy. She reviewed all available options with me and helped me decide the best vehicle for me. The Acura's are great cars. They are very attractive, rich in amenities, good gas mileage, lots of room for the family, and plenty of zip to make the car a lot of fun to drive. The service managers are terrific too (even at 6:45 in the morning). They service my vehicle, usually in less than an hour, and get me back to work. The car is washed and vacuumed too. It has been a terrific experience all the way around. I will be back. More

Have dealt with Schaller Honda (New Britain) and Schaller Acura (Manchester) since mid-1980's. Have never been unhappy with sales teams or service teams/quality. Sales team at Acura is very knowledgable, low Acura (Manchester) since mid-1980's. Have never been unhappy with sales teams or service teams/quality. Sales team at Acura is very knowledgable, low key and a pleasure to work (negotiate) with. The service teams are also very easy to work with and generally give the right answers. I have been completely satisfied with the entire experience working with Schaller and plan to continue to do so for may years to come. More

This is the third Acura I have purchased from this dealership. There are two reason why I would recommend this dealer. First the sales staff is professional and courteous. They have a nice balance dealership. There are two reason why I would recommend this dealer. First the sales staff is professional and courteous. They have a nice balance between wanting to sell you a car and letting you do it on your terms. But the service at this dealership is second to none. Brian and his team always go the extra mile. Examples, I asked to have a major service and have the tires rotated. They called and said the wear was even on the tires and it wasn't necessary. They have changed fuses on the spot without an appointment and honored other dealership coupons. I have all my cars serviced there even the non-Acura models. I would recommend them without hesitation. More

Schaller Acura is one of the premier luxury car dealers in the area and they live up to their "luxury service" reputation each and every time I visit the dealership to have my car serviced. From the sales in the area and they live up to their "luxury service" reputation each and every time I visit the dealership to have my car serviced. From the sales process with Teri, to my 2-3 times a year visits with Brian and staff in Service, the folks at Schaller are friendly, informative, and always go the extra mile to be sure I remain happy and satisfied with my purchase and ongoing service. I highly recommend this dealership. More

Teri Lupacchino was a dream to work with. I never felt pressured when I bought my car. She explained everything in detail. Since I bought my car at the end of the model year, she even went as far as to t pressured when I bought my car. She explained everything in detail. Since I bought my car at the end of the model year, she even went as far as to tell me the differences between the newer model year and the one I bought. She even moved the delivery of my new car up for my convenience on short notice. Since purchasing the car, when I am in for services we still talk and to me, it seems like I am speaking with a friend, not a sales person. These are the reasons I have rated Teri with the highest ratings possible. She deserves them! More