
Schaller Acura
Manchester, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,148 reviews
I just leased my 3rd vehicle from Schaller Acura and the sales representative, Teri Luppachino, assisted me every step of the way. They could not have been more accomodating to finding me the Acura MDX in sales representative, Teri Luppachino, assisted me every step of the way. They could not have been more accomodating to finding me the Acura MDX in my color choice as well as with the package/ equipment I selected. The lease process was easy and detailed through out. Both the Manager and credit department were excellent to work with too. I would highly recommend this dealership to anyone interested in purchasing or leasing an Acura. Best Regards, K. Kearney More
This is my second purchase from this dealership and am very happy with the customer service of the sales staff as well as the service staff. Teri Lupacchino was very knowledgeable about the vehicle, foun very happy with the customer service of the sales staff as well as the service staff. Teri Lupacchino was very knowledgeable about the vehicle, found the car I was looking for, and was very good with follow-up. The service department is always so friendly. And, one of the nice features is that they wash and vacuum your car for you each time you bring in the car for service. This happens even if the service is as simple as an oil change and also if I have a coupon for a free oil change, they still offer to wash my car. More
Sadie Bride was very accommodating, explained the features of the MDX nicely and was able to close the deal within the day. I appreciated being able to drive off with my new car for the weekend and t features of the MDX nicely and was able to close the deal within the day. I appreciated being able to drive off with my new car for the weekend and they really pushed to accommodate my husbands schedule. She has been responsive to all my questions and I would recommend the Acura Dealership to all my friends. More
I have purchased my last two cars from Schaller thru Ms. Lupacchino. My experience has been such that I would recommend both Ms. lupacchino and Schaller to anyone interested in that class car (Acura). Plu Lupacchino. My experience has been such that I would recommend both Ms. lupacchino and Schaller to anyone interested in that class car (Acura). Plus the service is very good and conveniently scheduled. More
SINCE 1991 I HAVE BEEN A CUSTOMER OF SCHALLER ACURA. I JUST PICKED UP MY 8TH CAR FROM THIS DEALERSHIP. TERI LUPPACHINO WAS THE SALES PERSON IN JULY OF 1991 AND WAS THERE LAST SATURDAY SHOWING ME ALL THE N JUST PICKED UP MY 8TH CAR FROM THIS DEALERSHIP. TERI LUPPACHINO WAS THE SALES PERSON IN JULY OF 1991 AND WAS THERE LAST SATURDAY SHOWING ME ALL THE NEW GADGETS ON THE RL.THE SERVICE MANAGER (DAVE) AND THE LEAD SERVICE FOREMAN (BRIAN) HAVE BEEN THERE FOR THE SAME PERIOD OF TIME. TRY TO FIND THAT IN A DEALERSHIP ANYWHERE !!! iT'S COMFORTING DEALING WITH PEOPLE YOU KNOW AND TRUST FOR THE LAST 19 1/2 YEARS. More
My wife and I have purchased two cars from Terry Lupacchino. The first was in 2004 and the second in 2006. Although we do not have our cars serviced on a regular basis with Shaler, the sales experie Lupacchino. The first was in 2004 and the second in 2006. Although we do not have our cars serviced on a regular basis with Shaler, the sales experience with Terry far exceeds any we have had with other dealers. While Terry was directed, she was never pushy nor did she use sales tactics that made either of us feel uncomfortable. She has continued to keep in touch with us from time to time should we need any further assistance. The dealership is neat and clean and all the people there we have run into are very friendly. More
Teri Lupacchino was the perfect sales representative for us. She was efficient, professional and friendly and not at all pushy. She kept us informed on the status of the delivery of our TSX and made shoppin us. She was efficient, professional and friendly and not at all pushy. She kept us informed on the status of the delivery of our TSX and made shopping for a new car a truly wonderful experience! More
I have been buying cars from Schaller for 22 years and having them serviced there. I have made my last 5 purchases through Teri Lupacchino. Dave Wiltsie has been the services manager the entire time. Sinc having them serviced there. I have made my last 5 purchases through Teri Lupacchino. Dave Wiltsie has been the services manager the entire time. Since I am still with Schaller after 22 years, I am obviously well pleased with my purchasing and servicing experiences. mcg More
It was an absolute pleasure to work with Sadie Bride at Schaller Acura when purchasing my new TSX. Sadie was professional, resourceful, knowledgeable but also a lot of fun to work with! She understood my n Schaller Acura when purchasing my new TSX. Sadie was professional, resourceful, knowledgeable but also a lot of fun to work with! She understood my needs and worked hard to get the best possible deal for me. This was a low pressure, no hassle transaction...which probably can not be said for car buying experiences at other dealers. I would whole heatedly recommended Schaller Acura to my friends and family because my positive experience. I'll be back to purchase my next vehicle from them! More
I had my first Acura, a 1999 TL, which I had serviced at Schaller until I traded it in. The entire service team was phenomenal, especially Brian and Dave. They knew me and my car, and when I would think i Schaller until I traded it in. The entire service team was phenomenal, especially Brian and Dave. They knew me and my car, and when I would think it needed a certain repair, they would be honest enough to let me know it didn't need it or the repair was to a lesser degree than I anticipated. They provided me with a loaner car or shuttle service when needed, always free of charge (and they don't make you fill the gas tank for the fuel used!) It was because of my great experience with the vehicle and Schaller's service department, that I returned to Schaller when I was ready to make another Acura purchase. I bought a CPO MDX from Teri Lupacchino, who was very knowledgable about the brand. She never needed to refer to a manual and was able to answer all my questions. I had contemplated getting another Acura for several years before actually making my purchase, and she remembered me as if I had just introduced myself. It is refreshing to deal with a luxury car dealership that doesn't have an "attitude", is completely professional and makes you feel welcome. More