Schaller Acura

The friendliness and customer service at Schaller Acura are the best I've ever encountered at any facility I've ever been to for any reason. Our sales experiences with Teri Lupacchino and all of our servi are the best I've ever encountered at any facility I've ever been to for any reason. Our sales experiences with Teri Lupacchino and all of our service visits have been nothing short of spectacular and I will NEVER go to any other dealer. I tell my friends and co-workers about Schaller all the time and will continue to do so. Schaller is one of those treasures that come along very infrequently these days. We've bought five cars at Schaller and we don't plan to buy a car anywhere else but Schaller. Every time we go in there, we are warmly greeted buy any employee we see, and we almost feel like they're family. I can't say enough about our wonderful experiences there. More

I have purchased numerous vehicles at Schaler Acura over the years and have always come away feeling that I have been treated fairly and honestly. Teri Lupacchino would go the extra mile to ensure that my the years and have always come away feeling that I have been treated fairly and honestly. Teri Lupacchino would go the extra mile to ensure that my questions, etc. were handled efficiently and resolved satisfactorily. Even though I moved further away and had other Acura dealers closer to home, I still felt more comfortable dealing with the people at Schaler Acura which I had come to know, trust and respect. This even included ongoing service for my vehicles. More

Had an overall positive experience. Sales man didn't know a few things such as do both or one of the side mirrors adjust, how to adjust lumbar in drivers seat so as to eliminate it, etc. When we purchased a few things such as do both or one of the side mirrors adjust, how to adjust lumbar in drivers seat so as to eliminate it, etc. When we purchased the car we had asked for some add ons such as floor mats, splash guards and side rails. When we picked up the car the floor mats were black, not beige and the side rails hadn't been installed as they didn't have white in stock. Someone was asleep at the switch. We made another appointment and the add ons were completed. More

I just leased my 3rd vehicle from Schaller Acura and the sales representative, Teri Luppachino, assisted me every step of the way. They could not have been more accomodating to finding me the Acura MDX in sales representative, Teri Luppachino, assisted me every step of the way. They could not have been more accomodating to finding me the Acura MDX in my color choice as well as with the package/ equipment I selected. The lease process was easy and detailed through out. Both the Manager and credit department were excellent to work with too. I would highly recommend this dealership to anyone interested in purchasing or leasing an Acura. Best Regards, K. Kearney More

This is my second purchase from this dealership and am very happy with the customer service of the sales staff as well as the service staff. Teri Lupacchino was very knowledgeable about the vehicle, foun very happy with the customer service of the sales staff as well as the service staff. Teri Lupacchino was very knowledgeable about the vehicle, found the car I was looking for, and was very good with follow-up. The service department is always so friendly. And, one of the nice features is that they wash and vacuum your car for you each time you bring in the car for service. This happens even if the service is as simple as an oil change and also if I have a coupon for a free oil change, they still offer to wash my car. More

Sadie Bride was very accommodating, explained the features of the MDX nicely and was able to close the deal within the day. I appreciated being able to drive off with my new car for the weekend and t features of the MDX nicely and was able to close the deal within the day. I appreciated being able to drive off with my new car for the weekend and they really pushed to accommodate my husbands schedule. She has been responsive to all my questions and I would recommend the Acura Dealership to all my friends. More

I have purchased my last two cars from Schaller thru Ms. Lupacchino. My experience has been such that I would recommend both Ms. lupacchino and Schaller to anyone interested in that class car (Acura). Plu Lupacchino. My experience has been such that I would recommend both Ms. lupacchino and Schaller to anyone interested in that class car (Acura). Plus the service is very good and conveniently scheduled. More

SINCE 1991 I HAVE BEEN A CUSTOMER OF SCHALLER ACURA. I JUST PICKED UP MY 8TH CAR FROM THIS DEALERSHIP. TERI LUPPACHINO WAS THE SALES PERSON IN JULY OF 1991 AND WAS THERE LAST SATURDAY SHOWING ME ALL THE N JUST PICKED UP MY 8TH CAR FROM THIS DEALERSHIP. TERI LUPPACHINO WAS THE SALES PERSON IN JULY OF 1991 AND WAS THERE LAST SATURDAY SHOWING ME ALL THE NEW GADGETS ON THE RL.THE SERVICE MANAGER (DAVE) AND THE LEAD SERVICE FOREMAN (BRIAN) HAVE BEEN THERE FOR THE SAME PERIOD OF TIME. TRY TO FIND THAT IN A DEALERSHIP ANYWHERE !!! iT'S COMFORTING DEALING WITH PEOPLE YOU KNOW AND TRUST FOR THE LAST 19 1/2 YEARS. More

My wife and I have purchased two cars from Terry Lupacchino. The first was in 2004 and the second in 2006. Although we do not have our cars serviced on a regular basis with Shaler, the sales experie Lupacchino. The first was in 2004 and the second in 2006. Although we do not have our cars serviced on a regular basis with Shaler, the sales experience with Terry far exceeds any we have had with other dealers. While Terry was directed, she was never pushy nor did she use sales tactics that made either of us feel uncomfortable. She has continued to keep in touch with us from time to time should we need any further assistance. The dealership is neat and clean and all the people there we have run into are very friendly. More

It was an absolute pleasure to work with Sadie Bride at Schaller Acura when purchasing my new TSX. Sadie was professional, resourceful, knowledgeable but also a lot of fun to work with! She understood my n Schaller Acura when purchasing my new TSX. Sadie was professional, resourceful, knowledgeable but also a lot of fun to work with! She understood my needs and worked hard to get the best possible deal for me. This was a low pressure, no hassle transaction...which probably can not be said for car buying experiences at other dealers. I would whole heatedly recommended Schaller Acura to my friends and family because my positive experience. I'll be back to purchase my next vehicle from them! More