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Schaller Acura
Manchester, CT
1,152 Reviews
Serving the Greater Hartford and Manchester area since 1986, Schaller Acura, located at 345 Center St. in Manchester, CT, is your premier retailer of new and Certified Pre-Owned Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,152 reviews
March 09, 2011
Schaller Acura provided me with a wonderful car buying experience. At 20 years of age at the time, it was the first time I was buying a vehicle from a dealership, although Schaller was not the first deale experience. At 20 years of age at the time, it was the first time I was buying a vehicle from a dealership, although Schaller was not the first dealership I had visited. Schaller was, on the other hand, the only dealership I dealt with that treated me like any other customer, as opposed to some 'kid on the lot.' Now, the car I was interested/in love with, a 2008 TL Type-S, practically sold itself, but Schaller's sales team definitely 'drove it home,' so to speak. Bob Kenton, more specifically, initially greeted me as if I were already a longstanding customer. I had visited the dealership multiple times before making my decision, and Bob was available every time. He provided me with his undivided attention and knowledge throughout the entire process, and added a personal spin while maintaining top-notch professionalism. And he continues to do so; every time I return for service he remembers me and my family and even touches base on topics of conversations we had months prior. But it doesn't stop there. Of course, after sales, comes service. I've been back for multiple oil changes, a battery replacement (covered by Schaller's limited warranty), and even Acura's Appreciation Days complimentary service. All interactions were handled quickly and professionally. I must also mention that I have purchased accessories and equipment from Schaller's Parts Department, and the members of staff I dealt with were beyond helpful and courteous. To provide some contrast, if anything, Schaller does have a rather limited inventory. But they had what I wanted, and that's all that matters. More
by tl_type_s_08
Employees Worked With
Bob Kenton
March 09, 2011
I have always had great experiences with Schaller. I have purchased several Acura's from this dealership. Teri was and still is always available to answer any questions I may have. Service has been nothing b purchased several Acura's from this dealership. Teri was and still is always available to answer any questions I may have. Service has been nothing but professional and on time! I highly recommend this dealership! More
by lsteullet
Employees Worked With
Teri Lupachino, Teri Lupacchino
March 06, 2011
I gave the rating above because I have been very impressed with the professionalism of Schaller Acura and Teri Lupacchino's knowledge of the 2008 Acura MDX we purchased 3 years ago. We would highly impressed with the professionalism of Schaller Acura and Teri Lupacchino's knowledge of the 2008 Acura MDX we purchased 3 years ago. We would highly recommend this dealership and salesperson to our family and friends in the future. More
by wl0724
Employees Worked With
Teri Lupacchino, Teri Lupacchino
March 05, 2011
My experience in purchasing my new TSX Acura at Schaller was excellent. Sales person Rob Horton does an excellent job and was extremely helpful in all aspects of the sale process. The color I preferred wa was excellent. Sales person Rob Horton does an excellent job and was extremely helpful in all aspects of the sale process. The color I preferred was not available and Rob did an extensive search and found the exact car I wanted. I'm very happy with my new Acura. More
by minniemouse
Employees Worked With
Rob Horton, Rob Horton
March 04, 2011
This is an efficient service crew working in a pristine and modern facility. Each time, my automobiles are returned in Bristol condition. An outstanding Dealership. I recommend Schaller to any associate i and modern facility. Each time, my automobiles are returned in Bristol condition. An outstanding Dealership. I recommend Schaller to any associate in the market for an automobile. I have a TL and an RDX. More
by pjuliak
March 03, 2011
Overall excellent, cusomer caring service. Straight Overall excellent, cusomer caring service. Straight forwqard and to the point. No hard salesmanship. Teri very accomodating and personable. It eou Overall excellent, cusomer caring service. Straight forwqard and to the point. No hard salesmanship. Teri very accomodating and personable. It eould be even better if she was able to negptiagte the sa;es p[rtice wiothout having to check with her boss every step of the way. More
by colletti4455
Employees Worked With
Teri Lupacchino, Teri Lupacchino
February 28, 2011
This was my second Acura lease through Schaller Acura and again, they did a great job. Rob Horton helped me seamlessly through the process of picking out my TSX and negotiating lease terms. From their Br again, they did a great job. Rob Horton helped me seamlessly through the process of picking out my TSX and negotiating lease terms. From their Brian Savo took over and made the paperwork process a breeze. At delivery Rob did a great job of showing me all of the technology upgrades from my old Acura to this one. Overall I have nothing but great things to say about the job that Rob did and the dealership as a whole! Joe C., Manchester, CT More
by Jofis13
Employees Worked With
Rob Horton, Rob Horton
February 07, 2011
The dealer was excellent from the showing of the car, negotiating to financing. The expierence was great. I met all management during the purchase which is very nice that they care. There was no press negotiating to financing. The expierence was great. I met all management during the purchase which is very nice that they care. There was no pressure what so ever. Brian Savo (finance) said he would attempt to secure financing. Within 30 minutes he called me to let me know we were all set. EXCELLENT!!!!!!!!!!!!!!!!!! More
by casey027
Employees Worked With
Teri, Brian, Peter, Teri Lupacchino
February 07, 2011
Terri was friendly, professional and created an atmosphere of trust and honesty. Terri took the time to provide me with answers to all of my questions and gave me details about the models I was i atmosphere of trust and honesty. Terri took the time to provide me with answers to all of my questions and gave me details about the models I was interested in looking at. I could have purchased this vehicle closer to my home, but I liked Terri's style. Also, the dealership was clean and comfortable. More
by thomasrickis
Employees Worked With
Terri Lupacchino, Teri Lupacchino
February 06, 2011
We have leased two TL's and an MDX from Schaller and were always impressed with the friendliness and the quality of the expertise with which Terry treated us. We never left the lot without Terry giving us a always impressed with the friendliness and the quality of the expertise with which Terry treated us. We never left the lot without Terry giving us a full demonstraton of the the car's features. The service department was equally friendly and always took care of our needs in a timely manner. We have always felt like our business was valued by this dealership. Many times once you complete the transaction of lease or purchase they forget about you, not at Schaller. Because of these qualities we decided to make our last transaction a purchase rather than a lease. I do compare other dealerships to Schaller and I have not been to one that can exceed them in salemanship or service. More
by nanmine
Employees Worked With
Other Employees :
Terry Luppachino(sales) Brian and George (service), Teri Lupacchino
