
Schaller Acura
Manchester, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,148 reviews
This is an efficient service crew working in a pristine and modern facility. Each time, my automobiles are returned in Bristol condition. An outstanding Dealership. I recommend Schaller to any associate i and modern facility. Each time, my automobiles are returned in Bristol condition. An outstanding Dealership. I recommend Schaller to any associate in the market for an automobile. I have a TL and an RDX. More
Overall excellent, cusomer caring service. Straight Overall excellent, cusomer caring service. Straight forwqard and to the point. No hard salesmanship. Teri very accomodating and personable. It eou Overall excellent, cusomer caring service. Straight forwqard and to the point. No hard salesmanship. Teri very accomodating and personable. It eould be even better if she was able to negptiagte the sa;es p[rtice wiothout having to check with her boss every step of the way. More
This was my second Acura lease through Schaller Acura and again, they did a great job. Rob Horton helped me seamlessly through the process of picking out my TSX and negotiating lease terms. From their Br again, they did a great job. Rob Horton helped me seamlessly through the process of picking out my TSX and negotiating lease terms. From their Brian Savo took over and made the paperwork process a breeze. At delivery Rob did a great job of showing me all of the technology upgrades from my old Acura to this one. Overall I have nothing but great things to say about the job that Rob did and the dealership as a whole! Joe C., Manchester, CT More
The dealer was excellent from the showing of the car, negotiating to financing. The expierence was great. I met all management during the purchase which is very nice that they care. There was no press negotiating to financing. The expierence was great. I met all management during the purchase which is very nice that they care. There was no pressure what so ever. Brian Savo (finance) said he would attempt to secure financing. Within 30 minutes he called me to let me know we were all set. EXCELLENT!!!!!!!!!!!!!!!!!! More
Terri was friendly, professional and created an atmosphere of trust and honesty. Terri took the time to provide me with answers to all of my questions and gave me details about the models I was i atmosphere of trust and honesty. Terri took the time to provide me with answers to all of my questions and gave me details about the models I was interested in looking at. I could have purchased this vehicle closer to my home, but I liked Terri's style. Also, the dealership was clean and comfortable. More
We have leased two TL's and an MDX from Schaller and were always impressed with the friendliness and the quality of the expertise with which Terry treated us. We never left the lot without Terry giving us a always impressed with the friendliness and the quality of the expertise with which Terry treated us. We never left the lot without Terry giving us a full demonstraton of the the car's features. The service department was equally friendly and always took care of our needs in a timely manner. We have always felt like our business was valued by this dealership. Many times once you complete the transaction of lease or purchase they forget about you, not at Schaller. Because of these qualities we decided to make our last transaction a purchase rather than a lease. I do compare other dealerships to Schaller and I have not been to one that can exceed them in salemanship or service. More
The friendliness and customer service at Schaller Acura are the best I've ever encountered at any facility I've ever been to for any reason. Our sales experiences with Teri Lupacchino and all of our servi are the best I've ever encountered at any facility I've ever been to for any reason. Our sales experiences with Teri Lupacchino and all of our service visits have been nothing short of spectacular and I will NEVER go to any other dealer. I tell my friends and co-workers about Schaller all the time and will continue to do so. Schaller is one of those treasures that come along very infrequently these days. We've bought five cars at Schaller and we don't plan to buy a car anywhere else but Schaller. Every time we go in there, we are warmly greeted buy any employee we see, and we almost feel like they're family. I can't say enough about our wonderful experiences there. More
I have purchased numerous vehicles at Schaler Acura over the years and have always come away feeling that I have been treated fairly and honestly. Teri Lupacchino would go the extra mile to ensure that my the years and have always come away feeling that I have been treated fairly and honestly. Teri Lupacchino would go the extra mile to ensure that my questions, etc. were handled efficiently and resolved satisfactorily. Even though I moved further away and had other Acura dealers closer to home, I still felt more comfortable dealing with the people at Schaler Acura which I had come to know, trust and respect. This even included ongoing service for my vehicles. More
My overall experience was fantastic. I went into the dealership with a specific price in mind. Teri Lupacchino worked with me and made sure that they were able to get to my price. There's no run around dealership with a specific price in mind. Teri Lupacchino worked with me and made sure that they were able to get to my price. There's no run around here that you find at other dealerships. I was able to walk in and walk out the same evening with my new Acura TL. The employees couldn't have been friendlier. I will ALWAYS go back to Schaller Acura when it comes time to purchase a new vehicle. My family has purchased five vehicles from Schaller Auto Stores within the past five years do the incredible service you always receive at their dealerships! More
Had an overall positive experience. Sales man didn't know a few things such as do both or one of the side mirrors adjust, how to adjust lumbar in drivers seat so as to eliminate it, etc. When we purchased a few things such as do both or one of the side mirrors adjust, how to adjust lumbar in drivers seat so as to eliminate it, etc. When we purchased the car we had asked for some add ons such as floor mats, splash guards and side rails. When we picked up the car the floor mats were black, not beige and the side rails hadn't been installed as they didn't have white in stock. Someone was asleep at the switch. We made another appointment and the add ons were completed. More