Schaller Acura
Manchester, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bought a new 2012 MDX. Sales staff was great GM Peter Reeve,Sales manager Brian Shepard are a pleasure to deal with. They worked with me to get exactly what I wanted. And the sales consultant Rob Horto Reeve,Sales manager Brian Shepard are a pleasure to deal with. They worked with me to get exactly what I wanted. And the sales consultant Rob Horton explained everything about the car and made delivery a breeze. Highly recommend the dealership, sales and service staff. More
With this being my first dealership purchase, I was somewhat nervous about the whole stereyotype of the pushy car salesman. When I arrived at Schaller Acura, I realized I had nothing at all to worry ab somewhat nervous about the whole stereyotype of the pushy car salesman. When I arrived at Schaller Acura, I realized I had nothing at all to worry about. Being a younger (25 year old) man, I was afraid I might not be taken as seriously as someone more mature, but this also was untrue. I talked with Teri for a few minutes about the car before we headed out for the test drive. Once in the car, she was extremely knowledgable about all of the features, and answered all of the questions I had, and her directions around town were ten times better than any GPS. once back at the dealership, we started the negotiation process. Another aspect I was somewhat hesitant about, but again I was pleasantly surprised at how smooth everything went. At first I thought she was being so nice just because I was making such a big purchase, but I noticed one of the other sales women spent a good amount of time talking with my friend about his rsx type-s, and he was just my ride. Everyone there made sure we were comfortable and well taken care of. Overall, the experience of buying a car from Schaller Acura was fantastic, and I hope to sdo business with them again. More
Teri was never pushy in the whole car shopping experience. It was a pleasure dealing with her again. She has extensive knowledge of the vehicles and was able to get me the price I wanted. In all, experience. It was a pleasure dealing with her again. She has extensive knowledge of the vehicles and was able to get me the price I wanted. In all, a very satisfying experience. More
Teri Lupacchino was pleasant and professional to work with, and tried hard to be competitive compared to other CT Acura dealers. She was factual in what she felt she could do, got back to me each time I with, and tried hard to be competitive compared to other CT Acura dealers. She was factual in what she felt she could do, got back to me each time I had questions, was accessible via cell, office phone, even texting, and always professional and not bothered by the interruptions. She and Brian, the business manager, remained professional and handled all the facets of the trade in and new car pick up. More
Have bought a lot of new cars in my day and dealing with Rob was my best experience yet. He knew the MDX thoroughly and really took the time to make sure I did as well. Lots of technology with this vehicle Rob was my best experience yet. He knew the MDX thoroughly and really took the time to make sure I did as well. Lots of technology with this vehicle and he made it easy to understand. I would highly recommend this dealership as well as this vehicle. I love it. Thanks Rob ! More
Purchased our second car from Teri. She is extremely knowledgable, professional, efficient and deals honestly and with integrity. Highly reccomend her for a smooth, easy and enjoyable buying experience. knowledgable, professional, efficient and deals honestly and with integrity. Highly reccomend her for a smooth, easy and enjoyable buying experience. Support from Brian Savo on the financing and paperwork end was terrific and we can't say enough good things about David and Brian in their service department. More
Teri was great to work with,very responsive and knowledgable and always pleasant to deal with. Brian, who did the paper work was also excellent. knowledgable and always pleasant to deal with. Brian, who did the paper work was also excellent. More
Rob did a fantastic job getting us the vehicle we wanted, when we wanted it, at a price that was agreeable to both parties. We had a short window to work with and Rob made everything work perfectly. He was t when we wanted it, at a price that was agreeable to both parties. We had a short window to work with and Rob made everything work perfectly. He was thorough, 100% competent, diligent in returning calls/emails, and very honest. We would definitely buy another car from Rob and would recommend that anyone looking to purchase a new Acura contact Rob directly at Schaller before going anywhere else. More
I gave the rating that I did because Rob was very professional, not pushy at all, answered all my questions and seemed genuinely interested in helping me meet my goals in terms of the vehicle I wante professional, not pushy at all, answered all my questions and seemed genuinely interested in helping me meet my goals in terms of the vehicle I wanted to purchase. If he wasn't as pleasant as he was I would not have purchased the suv. More
Teri was great! She was patient and professional. She was very knowledgable about the vehicles and explained options in user friendly language. She did not use high pressure tactics. Instead she methodically very knowledgable about the vehicles and explained options in user friendly language. She did not use high pressure tactics. Instead she methodically walked me through the options avaliable and asked me if I wanted to move forward. When I went to pick up the car, she showed me how everything worked, asked if I had any further questions and said she would follow up with me in about a week. Overall great experience! Great car too! More