Schaller Acura

These guys have it right. They made me very comfortable from the first visit. They did not apply any hard pressure they just were very friendly and easy to deal with. Amy was like a friend from the get g from the first visit. They did not apply any hard pressure they just were very friendly and easy to deal with. Amy was like a friend from the get go. She was very knowledgable about the products yet she listened to me as well. To be honest the experience was fun! I was a loyal customer at another Acura dealer and happened to wind up at Schaller because they had the TL I was shopping for in the trim I was looking at when my dealer did not. They blew me and my wife away. I could not walk away and not take the deal they gave me because it was right where I needed to be after countless research. These guys treated me fair, like they wanted my business and like we were friends/family from the get go. Like I said, these guys have it right. More

After storming out of Acura Of Avon, I contacted Schaller. Not only did they get the bitter taste out of my mouth, I was completely satisfied with the transaction. The paperwork was done quickly, a Schaller. Not only did they get the bitter taste out of my mouth, I was completely satisfied with the transaction. The paperwork was done quickly, and accurately. I didnt feel pressured, and was treated with respect. I felt my business was valued, and it was not just about price, or under cutting other dealers. They offered me a good value, that I felt I could work with. Don't be fooled by other dealers that try to undercut the market, but treat you like garbage, its not worth the couple hundred dollars. Save yourself some time, and self worth and go to a reputable dealer like Schaller Acura. Rob Horton was great, easy going, takes as much or as little time as needed to explain the benefits of the vehicle. Brian Shepard is quick and efficient, without making you feel pressured on uncomfortable about the numbers. Great Job all around, Highly Recommended! More

Overall it was a good experience buying a new Acura from this dealer. I will plan to bring the car there for service, and I would recommend that others use this dealer for purchasing an Acura. Rob and B this dealer. I will plan to bring the car there for service, and I would recommend that others use this dealer for purchasing an Acura. Rob and Bob are great: very friendly, helpful, and proactive. While the overall experience was good, I was frustrated with the negotiations. It wasn't as transparent as I would prefer, and there were surprise "fees" that appeared in the paperwork after we agreed on a price. It was a good learning experience for me, and I will be VERY CLEAR with all salesmen when I purchase cars in the future to avoid this from happening again. That being said, I would buy from them again. More

Bob was very knowledgeable about the Acura products, and was a pleasure to deal with. I was able to take two extended test drives in the new TSX, which allowed me to evaluate the standard transmission and was a pleasure to deal with. I was able to take two extended test drives in the new TSX, which allowed me to evaluate the standard transmission and the automatic. I'd been to 7 car dealers that week, because I needed to purchase a car, and Bob was the best sales person I dealt with by far. Schaller gave me the trade in I needed on my 07 Acura TL, and I am now driving the TSX. This team really helped make my new car purchase a pleasant experience! More

They value relationship. As I typically do for any car purchase I did some comparison shopping. Schaller understood this process and wanted my business because this is my 3rd Acura. They recognized that purchase I did some comparison shopping. Schaller understood this process and wanted my business because this is my 3rd Acura. They recognized that my family will be servicing our cars here way beyond the new car purchase. All were extremely professional and accommodative. Teri was very thorough in answering all our questions and will make herself available as we learn about the car. Thank you. More

Rob was great to work with. Will be back with my grandfather to help him buy a car very soon. Schaller is the best place to buy a car and our family tells everyone about them all the time. grandfather to help him buy a car very soon. Schaller is the best place to buy a car and our family tells everyone about them all the time. More

I rated it good because Amy was very nice and not pushy. She was helpful, she answered all of our questions best to her abilitiy. She was helpful, she answered all of our questions best to her abilitiy. More

Great sales experience, followed up with great customer service from the service department! Everyone is always friendly, neat and I am treated very well. Always leave feeling like they all really understa service from the service department! Everyone is always friendly, neat and I am treated very well. Always leave feeling like they all really understand the importance of having customers come through their door everyday and want to be sure I choose them the next time. Great car too! More

Very courteous and knowledgeable about the car they were selling. Bob was not your typical salesperson he was not pushy or short with us. It was a total joy to buy our car through Bob selling. Bob was not your typical salesperson he was not pushy or short with us. It was a total joy to buy our car through Bob More

This is the 2nd vehicle that I have purchased from Schaller Acura. I had my first car serviced at this dealer as well and they always did an excellent job. That was also a reason for selecting this de Schaller Acura. I had my first car serviced at this dealer as well and they always did an excellent job. That was also a reason for selecting this dealership to purchase my 2012 MDX. I had such good luck with the dealership the first time, I looked forward to purchasing again from them. This is a very friendly environment - there is NO high-pressure sales tactics employed. Teri Lupacchino knew every detail about the MDX which really impressed me as this vehicle is very technologically advanced. I hope that she is still there in 7 years when I go to buy my 3rd MDX! More