Schaller Acura

Teri was great! She was patient and professional. She was very knowledgable about the vehicles and explained options in user friendly language. She did not use high pressure tactics. Instead she methodically very knowledgable about the vehicles and explained options in user friendly language. She did not use high pressure tactics. Instead she methodically walked me through the options avaliable and asked me if I wanted to move forward. When I went to pick up the car, she showed me how everything worked, asked if I had any further questions and said she would follow up with me in about a week. Overall great experience! Great car too! More

Excellent dealer and sales rep. Teri found me the limited availability vehicle I was looking for and contacted me several weeks after my initial inquiry. She is very knowledgeable about the vehicle limited availability vehicle I was looking for and contacted me several weeks after my initial inquiry. She is very knowledgeable about the vehicle and got me great prices on new and trade in vehicles. They spent a lot of time setting up new car and educating me on all the features and electronics. More

In May 2002, I purchased a 2003 TL from Amy Cromack, at Schaller. Several months ago, I knew it was time to think about my next car, as my 2003 had 300,000+ miles. I visited several different car deal Schaller. Several months ago, I knew it was time to think about my next car, as my 2003 had 300,000+ miles. I visited several different car dealers in Western Mass and each time left feeling dissatisfied and discouraged. I heard that Amy was back at Schaller, so I came in looking for my next car. I wasn't sure which model or whether I wanted a new or used car. I started out thinking that I was going to buy a new RDX. After a couple of visits, phone calls and emails, I finally settled on a 2008 TL. I never felt rushed. Amy took the time to understand my concerns. Rather than tell me what I should do, she listened to me and helped me get to the right decision. Amy also very efficiently facilitated the sale and transfer of registration. I hardly had to do anything other than show up and sign my name. Thanks to all at Schaller Acura for making my purchase of a 2008 TL a pleasant experience. In particular, I want to thank Amy Cromack. More

Teri Lupacchino and Peter Reeves were outstanding in every way from start to finish. In all my auto purchases over the last 30 years I have never been taken care of like Schaller Acura and their highly every way from start to finish. In all my auto purchases over the last 30 years I have never been taken care of like Schaller Acura and their highly professional way of doing business. i would reccomend Schaller Acura to anyone and assure they would enjoy the experience as I did. Neil T Daley More

Teri was very responsive to our needs, listening and working with us to get the best car and best value possible on a great certified used MDX, she was patient and her follow-through was excellent! working with us to get the best car and best value possible on a great certified used MDX, she was patient and her follow-through was excellent! More

My wife and I have bought five cars from Teri Lupacchino at Schaller Acura over the last 10 years or so. Teri is very knowledgeable of the cars she sells and can even compare them to the competition. Purc at Schaller Acura over the last 10 years or so. Teri is very knowledgeable of the cars she sells and can even compare them to the competition. Purchases have been quick and easy. Teri truly aims to please her customers. We both have 2009 TLs and are very happy with the cars and the service. It just didn't end at the sale. More

Shopped at several Dealerships for a certified pre-owned car before going to Schaller Acura. Met Amy Cromack in Sales who was extremely attentive, knowledgeable,and helpful. She cared more about making the car before going to Schaller Acura. Met Amy Cromack in Sales who was extremely attentive, knowledgeable,and helpful. She cared more about making the right car fit than just making a sale. Took the time to test drive several cars and helped in the evaluation. The whole process from beginning to our purchase was more enjoyable than stressful. Based on this experience we plan to service our car at Schaller Acura. We highly recommend Schaller Acura and Amy Cromack for your next car purchase. More

Friendly, knowledgeable and courteous salesperson. Appropriate during test drive and after (not pushy trying to make a sale). Followed up after sale and available if any questions. Appropriate during test drive and after (not pushy trying to make a sale). Followed up after sale and available if any questions. More

I've never been treated so well by a car dealership! I brought my '08 RDX to Schaller for some items that were covered under my warranty. I did not buy my car from Schaller but I was treated like I've be brought my '08 RDX to Schaller for some items that were covered under my warranty. I did not buy my car from Schaller but I was treated like I've been their customer for years! Joe and the other guys in service were so friendly and really went out of their way to make me feel comfortable. They called me with updates promptly and Joe explained everything so thoroughly each and every time I spoke with him. He also made time for me to ask any questions I might have. They let me use their courtesy vehicle which was immaculate! They needed to keep my RDX over night while they waited on one part. I received a call at 7:35 the next morning saying my vehicle was ready! Apparently the part came overnight and when the service guys got in at 7am, they put the part in and called me right away- talk about quick service! I have stayed at 4-5 star hotels that have not treated me as well as I was treated by Joe and the crew at Schaller. I highly recommend them for their service! (I've never dealt w/their sales.) I will definitely be back! Thank you Joe! More

Three reasons for my staying with Acura: First: The Three reasons for my staying with Acura: First: The car. The best and I was a BMW lover before I purchased my first Acura. I have only had great e Three reasons for my staying with Acura: First: The car. The best and I was a BMW lover before I purchased my first Acura. I have only had great experieince with my Acura. Second: The service guys at Schaller. I told them that they are half the reason I came to Shaller to buy another Acura. Third: The service itself. In the past 8 years I have never, never been surprised by the results of my service. They tell me up front what will be done and the bill ahs never ever been outrageous. The combination of these three reasons will keep me coming bact to an Acura car and to Schaller's Thanks, Fred Pariseau More