Back

Scanlon Lexus of Fort Myers

Ft Myers, FL

4.7
612 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

Directions

By Type

Showing 612 reviews

August 24, 2021

The service department and technical staff at Scanlon Lexus are excellent, and begins with our excellent service advisor, Glen Conway, We have serviced our RC 350 F Sport and our RX 350 F Sport at Scanlo More

by RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Conway, Wagner Brenes
Aug 31, 2021 -

Scanlon Lexus of Fort Myers responded

Thank you RL for the great review of Scanlon and your many years of business with us! We are pleased to hear you have been satisfied with all who you deal with here. We will pass this along to both Glen and Wagner.

July 31, 2021

Service was excellent and the service advisor was very helpful the service was done on time and was advised of recall on fuel pump and it was taking care of More

by vitopetrielli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bush
July 20, 2021

Great service and staff. Quick processing and completion of service. Great location and easy to find. As always, Dan Hoffman was super. Would highly recommend Scanlon Lexus. More

by jabrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
July 14, 2021

Steve was great. I did not get an email of the work that was done on 7/14, 2021. Barbara E. Taylor, 3311 Wood Thrush Dr. #114, Punta Gorda, Fl. 33950 More

by bebblanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Voris
July 05, 2021

Had my 40K warranty and complementary recall and multi-point service check last July 2, 2021. The Service Associate (Bob Busch) was so courteous and very professional. He will give you all the satis More

by nap407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bush, Christopher Beckett
June 30, 2021

Scanlon Lexus continues to provide excellent maintenance service at each scheduled maintenance period. I attribute this to our excellent service advisor and to the technical staff that performs the actual m More

by RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Conway
June 24, 2021

Great experience here from start to finish. Keith was professional, friendly and knowledgeable. More

by Dorfils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Ullberg
June 17, 2021

Mr Bush was professional, courtous ,efficient and it was a wonderful experience! There should be more like him . Very pleased with my experience. thank you ! More

by Lily2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bush
June 15, 2021

What terrible customer service sales reps!! They seem very confused and lost! Would never purchase a car from here any expect any anything from them. More

by Geoffreypfowler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Smith
Jul 07, 2021 -

Scanlon Lexus of Fort Myers responded

Hello, we are sorry to hear your experience was less than perfect here. We would like to rectify this. If you give us a chance we can have you work directly with a Sales Manager. We assure you that you will get the Lexus experience you deserve. Shoot us an email with your contact info (as you are not in the CRM) so we can set something up if you will let us try! lexuslistens@scanlonauto.com

June 08, 2021

Service was as always: prompt, professional , courtous, efficient, and friendly! A brand new loaner was provided and the entire experience was a pleasure. I appreiated the deluxe car wash! More

by sanibel88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Hartman
...
9
...