
Scanlon Lexus of Fort Myers
Ft Myers, FL
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I purchased a 2005 RX330 from this dealership earlier this year, Shaun Volkmann was the internet sales person I worked with. A completely painless experience using my own credit union for financing. My this year, Shaun Volkmann was the internet sales person I worked with. A completely painless experience using my own credit union for financing. My dealings with this dealership were superior, and I came back a second time this month. While walking the lot as my RX330 was being serviced - I noticed a 2006 LS430 in pretty nice condition. I spoke with Shaun and discovered he had been promoted - but offered to connect me with a sales person. I worked with Doug Cahn to purchase this vehicle - and again had exceptional service. As a special consideration on this deal, Doug was able to make the vehicle available to me on time Saturday, even though there were some outstanding items that management typically required to release the vehicle. Being a repeat customer, I can attest that I have had two solid and professional experiences with this dealership. Included in the package - a three year warrant on this particular vehicle, lifetime free oil changes, and pick-up/drop-off service to my doorstep with a loaner vehcile as required to support maintenance activities as long as I own this vehicle. Can't imagine it getting any better - but I look forward to my next purchase at Scanlon. More
Joe Blumenthal made shopping for and purchasing our new Joe Blumenthal made shopping for and purchasing our new 2013 ES350 a good experience. We've never dealt with a salesman who knew so much about hi Joe Blumenthal made shopping for and purchasing our new 2013 ES350 a good experience. We've never dealt with a salesman who knew so much about his product. We would certainly recommend Joe as outstanding in his field. Satisfied customers, Don and Carole Lachmann More
I live in Orlando and I was interested in a used Lexus at Scanlon Lexus Ft. Myers. Doug helped me evaluate the car from afar and provided great detail. I decided to visit the dealership to test drive the c Scanlon Lexus Ft. Myers. Doug helped me evaluate the car from afar and provided great detail. I decided to visit the dealership to test drive the car and ended up buying it. Car was exactly as advertised. Doug made the buying process simple and I purchased a great car at a competitive price. I never felt any unnecessary sales pressure, didn't push unnecessary options, and they even went the extra mile to ensure I got exactly what I wanted. Would definitely visit Scanlon again (and specifically Doug) to purchase another Lexus. More
I have bought 2 cars from this dealership Both experiences have been wonderful.I have 2 well kept preLOVED cars. The process of buying both cars was easy.The people in this dealership are very hel experiences have been wonderful.I have 2 well kept preLOVED cars. The process of buying both cars was easy.The people in this dealership are very helpful and friendly in every department. I will tell everybody I know about the dealership and the experience I have had More
I've purchased 4 or 5 vehicles from this dealership and it's a quality organization starting with the Scanlon family. Bill Smith, General Sales Manager is the most honest and capable professional in the b it's a quality organization starting with the Scanlon family. Bill Smith, General Sales Manager is the most honest and capable professional in the business, Kirsten Brancazio in sales follwed up perfectly, she was fabulous to work with and finally, Susann Nogales, Business Manager was simply put is the best business manager I've ever met. This comes from a guy who's purchased over 25 new cars and countless used vehicles at various dealerships throughout the country. I came out of a Mercedes to get back to the Scanlon family of dealerships again. Oh, and I can't wait to get to Scanlon Lexus' service department because as I remember it, I was always treated great when having my Lexus serviced. The new building on 41 is goning to be amazing and these people are all simply the best in the automotive business. More
I have worked with Denise for the last 5 years. I have always found her to be knowledgeable and very accomodating. I would definitely recommend her to anyone that is purchasing a car. She makes the car always found her to be knowledgeable and very accomodating. I would definitely recommend her to anyone that is purchasing a car. She makes the car buying experience much more tolerable. More
It was a pleasure to deal with Billy Dunn. He did everything possible to get to where we needed to be to buy our new Lexus!!! He is a down to earth guy with a great personality and a good sense of h everything possible to get to where we needed to be to buy our new Lexus!!! He is a down to earth guy with a great personality and a good sense of humor. He is an asset to the Scanlon dealer family and we would seek him out in the future and refer others to him. Karen & Ed S. More
Doug was awesome everyone I deal with at this location is always so friendly and easy to deal with. I love my new car and enjoy doing business at Scanlon Lexus. always so friendly and easy to deal with. I love my new car and enjoy doing business at Scanlon Lexus. More
***********Addendum to my previous Review: The General ***********Addendum to my previous Review: The General manager William Smith gave me a courtesy call to follow up on my experience with the dealershi ***********Addendum to my previous Review: The General manager William Smith gave me a courtesy call to follow up on my experience with the dealership. He was very nice and extremely professional. He expressed and apologized for the misunderstanding and expressed his willingness to correct the mistake. We actually had a nice long conversation. After that, I would actually consider buying a car from them again. He actually offered to give a great deal on one of their Luxurious Lexus. I have to admit, he was a very nice, courteous, honest person, not like your regular dealer sales manager and I would recommend anyone to deal with him. He would probably give you a fantastic deal on those nice cars. I wish they have another BMW 5 series that I like, I would buy it from this gentleman in heart beat. More
From the moment we walked in the door, we were greated and asked if we wanted to see anyone special. Several months ago we had stopped at Scanlon, just looking. Doug saw us and talked with us about the ne and asked if we wanted to see anyone special. Several months ago we had stopped at Scanlon, just looking. Doug saw us and talked with us about the new 2013 Lexus coming out soon. So when we were seriously thinking about one, we asked for Doug. He was busy so we waited and he came out to tell us he'd be with us shortly. We were given water and looked at other cars while waiting. We had a 2011 BMW with only 7600 miles on it that we'd be trading in. We went for a drive, all our questions were answered satisfactorly and we fell in love. The navigation, cooled seats ,comfort, and ease of driving sold us immediately. We wanted a trailor hitch added and chrome wheels and that was taken care of at a later date. Doug was very experienced and made the trade-in acceptable. I enjoy driving the Lexus as much as Roger and we could not be happiier or more satisfied with the vehicle or the friendly service at Scanlon. More