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Scanlon Lexus of Fort Myers

Ft Myers, FL

4.7
612 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 612 reviews

March 12, 2022

Adam and Kimberly was great. Fast and simple. Recommend them for any car buying experience. More

by Phuho902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
March 03, 2022

He was excellent. Very knowledgeable. And definitely recommend the French Meroni at Lexus. Best sales professional. Very polite and a true person with high sense of More

by Corliss1146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Volkmann, Chris Downing, William Smith, Chris Lilly, Paul Lombardo, Adam Latreche
March 03, 2022

Our salesman, Meroni, was fantastic. He was very knowledgeable. He was considerate and interested in our needs and wants. More

by Jonimnfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Downing, William Smith, Adam Latreche
March 03, 2022

We felt no pressure to buy anything and had a wonderful buying experience with Meroni! More

by Liggum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
March 03, 2022

We had a great experience and will definitely be back when we are ready to purchase again! More

by Jolene Apicella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
February 20, 2022

We were, lied to, deceived, and misled. No stars. Long story. Ok communication, but grossly inconvenienced. Their stories and explanations just kept changing More

by terboglp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Volkmann, Jacob Ellis, Troy Taylor
Feb 21, 2022 -

Scanlon Lexus of Fort Myers responded

Mr. Roberts, the story isn't very long. We had a one of a kind pre-owned ultra low mile 2015 RXh come in on trade. It was available to view when you visited but it was up on a lift getting serviced and it was late in the evening. We contacted you the very next day when it was finished being serviced and heading to be detailed. We asked you for an appointment to see it. You said you wanted to see it finished after it was detailed. It never got to be detailed, because someone else bought it due to how rare a car it was. We had a Manager call you directly to follow up with you to let you know the car was sold (Shaun). The story hasn't changed; sorry you missed out on the vehicle. We did promise to follow up if another unit comes in on trade that was similar.

December 30, 2021

Excellent service. Latreche was the best sales I meet on my life. 10 stars customer service and high level of professionalism. If you will need a Lexus ask for mister Latreche. More

by Raulalva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Volkmann, Chris Downing, William Smith, Chris Lilly, Paul Lombardo, Adam Latreche
Jan 04, 2022 -

Scanlon Lexus of Fort Myers responded

Our first ten star review! WOW thank you for sharing this with us. Enjoy the new Lexus

December 30, 2021

Merouani was very helpful and efficient. My new are is very luxurious and I love it. I’ll be back for more cars in the future More

by ssimm028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
December 02, 2021

Michael Diaz couldn’t have been a more knowledgeable, pleasant and caring salesperson. He made sure that we understood the electronics and was a great teacher. More

by port.janet
Recommend Dealer
Yes
Employees Worked With
Reilly Morris, Michael Diaz-Granados
Dec 12, 2021 -

Scanlon Lexus of Fort Myers responded

Thank you for sharing your thoughts with others here on DealerRater! We will share this with Mike. :-)

November 24, 2021

Very professional, no haggling which is very much appreciated. Will check with Scanlon before purchasing my next vehicle. More

by Dgab71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Behnken
Nov 29, 2021 -

Scanlon Lexus of Fort Myers responded

We look forward to helping you the next time the need arises. Thank you!

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