Scanlon Lexus of Fort Myers
Ft Myers, FL
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We have been looking for a good used car for several weeks and spent time in about 6 or 7 large well known local dealerships. When we walked into this one 3 or 4 well dressed and well groomed people gr weeks and spent time in about 6 or 7 large well known local dealerships. When we walked into this one 3 or 4 well dressed and well groomed people greeted us with smiles and were very friendly and attentive--even to our little dog. We soon realized that we were in the wrong place but they were all very helpful with directions, etc. As we were leaving, they very nicely invited us to look at THEIR cars. So we said "Why not?". Ray Mathews was the one who showed us around. He was very knowledgeable and didn't waste time. He showed us cars that we were interested in and were within our price range. We were surprised at their large inventory. All the while, Ray was extremely pleasant and professional--a real gentleman. He was the nicest salesperson we had met in our recent car shopping experiences. Another surprise was the low prices! We found a nice Toyota Sienna at the lowest price and with the lowest mileage we had come across. Our search was over. Another plus for this dealer is the well appointed lounge room with coffee, snacks, TVs, computers, etc. and the beautiful rest rooms. More
I purchased my new Lexus 350 in April 2012 from Scanlon Lexus in Fort Myers,Florida. My Salesperson was Denise Ware .My Service Consultant was Bruce Hartman. From my very first visit to Scanlon through Lexus in Fort Myers,Florida. My Salesperson was Denise Ware .My Service Consultant was Bruce Hartman. From my very first visit to Scanlon through my first service having attained 5,000 miles on my vehicle, my purchase of the Lexus through Scanlon is best described as an outstanding experience. The courtesy,care and professionalism displayed by Ms.Ware from day one was superb. She is a great representative for Scanlon and for Lexus. As indicated I had occasion to have my vehicle serviced for the first time recently . I arrived without an appointment and was greeted by Mr. Hartman who extended every possible courtesy to me in the processing of the service to the vehicle.He directed me to Scanlon"s well appointed waiting room while the necessary service was performed promptly and efficiently. My car was delivered to me in pristine condition. In conclusion,It should be evident to the reader that I am greatly impressed by association to date with Scanlon Lexus. With such dedicated employees as Ms.Ware and Mr.Hartman it is obvious that Scanlon takes pride in a quality organization. More
I would have to say that buying a car from Scott Purgaric at Scanlon Lexus was one of the best car buying experiences that I have ever had. I was greeted promptly and with great warmth. Scott was very patien at Scanlon Lexus was one of the best car buying experiences that I have ever had. I was greeted promptly and with great warmth. Scott was very patient and listen very intently to what my family and I needed. He presented various options and gave his opinion on what he believe to be the best fit all the while letting my wife and I be in complete control of our decision. Thanks to Scott, we now have a car that we really love after the initial new car excitement passed. After Scott helped us with our choice, Susann Nogales shined. Her overall knowledge and courteous way proves that she is an asset to the dealer. Susan got through the paperwork thoroughly and as quickly as possible knowing that we did not want to spend all day buying a car. When buying a Lexus, there is only one place to go and one professional to see. Scanlon Lexus and ask for Scott. More
This was one of the best car buying experiences we have ever had. We arrived close to closing on a Saturday and yet were given time, information and great service. Scott was very friendly and knowledgable ever had. We arrived close to closing on a Saturday and yet were given time, information and great service. Scott was very friendly and knowledgable on stock and price. he listened and was informative, giving pros and cons to each car. He discussed quality and value and made it easy to make a choice for purchase without pressure or blowing smoke. On pickup day , Denise who we were referred to see originally, was very friendly and thorough, she clearly explained all the cars books and features. It was reassuring that it was important from both that they shared the sale- this discussion made it clear they were more concerned with us, as the customer over credit for sales. The final stage of purchase with Susan and the contract was equally informative and friendly. she made sure all options and forms were clearly explained. This was my first experience with Scanlon, but this level of service and customer focus will lead me to return and refer to others. More
This is my second Lexus I either purchased or leased.. As always I am usually quite enamored at the majority of the Scanlon Lexus employees who do exceed expectations!!!! Doug Cahn was a remarkable, frien always I am usually quite enamored at the majority of the Scanlon Lexus employees who do exceed expectations!!!! Doug Cahn was a remarkable, friendly and courteous associate and I really enjoyed working with him. His thoroughness and follow-up was extraordinary. Cudos to all the personnel I checked above for their assistance-those 5 associates are the very best of Scanlon Lexus-and I mean that!!!!! More
Scott was FAR AND AWAY the best car salesman we have ever worked with. We were within seconds of purchasing a car at Germain Lexus down the street. We decided to check out the competition in Ft. Myers. Th worked with. We were within seconds of purchasing a car at Germain Lexus down the street. We decided to check out the competition in Ft. Myers. This dealership was so welcoming and pleasant and accommodating. I highly recommend Scott and Scanlon! thanks, Judy and Brian Williams More
Wagner was a pleasure to work with and very professional. He wasn't the typical 'pushy' car salesman and encouraged us to take our time until we found the perfect car! Billy made the whole finance aspect as He wasn't the typical 'pushy' car salesman and encouraged us to take our time until we found the perfect car! Billy made the whole finance aspect as easy and painless as possible. :) He had a great sense of humor and made us laugh too. Thank you Scanlon Lexus for our beautiful new IS 250. We will definitely encourage others to shop there and we will be back! More
Doug was great to work with. Doug was straight to the point and earned my business with a great price. As my purchase was sight unseen, over the internet, Doug provided an excellent description of the v point and earned my business with a great price. As my purchase was sight unseen, over the internet, Doug provided an excellent description of the vehicle I found for sale on an internet auto sales web page. Doug went the extra mile by taking additional pictures for me and confirming the interior did not smell from smoke. Doug held my hand as we went through the sales process, organizing all the paperwork and organizing the hiring to transport the car to my front door. Yes, I'd purchase another vehicle like this, but only through a reputable dealership like Scanlon Lexus with an honest and professional sales person like Doug Cahn. More
Scanlon Lexus is the first dealership I have dealt with that went above and beyond to truely exceed my expectations. The word excellent describes our purchase from the initial telephone call to driving ho that went above and beyond to truely exceed my expectations. The word excellent describes our purchase from the initial telephone call to driving home to Naples in our certified Lexus 450h. Kirsten Brancazio, our sales consultant, was knowledgeable, honest and ethical, and a true professional in every facet of the transaction. I would be remiss if I did not mention Kirsten's General Sales Manager, William Smith. He is a manager that supports his sales consultant's and allows them to put together deals in a straight forward, no nonsense approach. William Smith is a credit to Scanlon Lexus and a credit to his profession. I have already reccommed Kirsten and Scanlon Lexus to two friends, and will continue to do so in the future. New, certified or used, I would make Scanlon Lexus and Kirsten my go to team for any automotive sales or service need. Though this may seem odd to say, Billy Dunn, the Finance Manager made completeing our transaction a no stress process. He explained all options of finance (and Lexus does have great financing rates) to warranties and additional packages. He answered every question we had and did not give us the bum's rush. I have never taked the time to write a review like this because as a past owner of mercedes benz, bmw and other luxury brands I want the general public to know that Scanlon Lexus, Kirsten, William, and Billy should be your first and/or last stop. I know you will be blown away by the honest, ethical, professional way you will be treated. YOU DESERVE THE BEST WITH NO NONSENSE AND SCANLON LEXUS WILL DELIVER, THEY DID FOR MY WIFE AND ME. More
Ray Matthews was recommended to us and we cannot say enough abut the professional (and friendly) job he did for us. We purchased a new Lexus and could not be happier with our purchase. Also, the Scanlon enough abut the professional (and friendly) job he did for us. We purchased a new Lexus and could not be happier with our purchase. Also, the Scanlon dealership "extra" services is another reason we purchased a Lexus and from this dealership. All around an excellent job by everyone we dealt with and again, we canot commend Ray enough for the excellent job he did for us. Jerry Leary More