Scanlon Lexus of Fort Myers

My husband was adamant about finding me a Lexus RX, preferably white with tan interior. Scanlon Lexus had the perfect car! Our experience with Doug Cahn was outstanding. On a scale of 1-10, we would ra preferably white with tan interior. Scanlon Lexus had the perfect car! Our experience with Doug Cahn was outstanding. On a scale of 1-10, we would rate him a 20. Doug did an amazing job. He took time to show us every component of our new car and exceeded every conceivable expectation we could dream of while buying a car. We highly recommend contacting Doug for an excellent car buying experience!! More

I found Doug Cahn's name on the internet, while looking for a used Acura MDX. Doug had other great ratings on the internet which made me contact him. Doug made the car buying process extremely easy, we n for a used Acura MDX. Doug had other great ratings on the internet which made me contact him. Doug made the car buying process extremely easy, we negotiated some options to have installed on the car and they were all completed exactly when Doug said they would be done. The entire car buying process was handled over the phone and the car was detailed, with a full tank of gas and ready for me when we arrived in town. I will consult with Doug Cahn for other future car needs. More

Doug Cahn did an outstanding job showing us the vehicle that we were interested in which was the 2013 Lexus RX 350 and explaining its various functions. He was very attentive to our needs and did an excel that we were interested in which was the 2013 Lexus RX 350 and explaining its various functions. He was very attentive to our needs and did an excellent job in answering all of our questions. I know that in the future -- if I do need any assistance -- Doug will be there to assist. He truly knows about customer service from all aspects and I highly recommend him to anyone looking for a car with Scanlon Lexus. In addition, Susann Nogales was outstanding in explaining all of the paper work that is necessary with the purchase of a new car. She is one exceptional employee -- very positive and very helpful. More

This is the fourth Lexus my husband and I have purchased. Because it is considered somewhat of a luxury vehicle, some dealers seem to try to present an exclusive environment. We found Scanlon to purchased. Because it is considered somewhat of a luxury vehicle, some dealers seem to try to present an exclusive environment. We found Scanlon to be well-organized and hospitable but also friendly and approachable. Scott Purgaric was our sales person, and he obviously loves cars and shows enthusiasm in getting his customers connected with the one they want. Although he expressed opinions, he was not at all pushy about which options we chose. He is very experienced and handled everything very smoothly - even getting the insurance switched before their office 5:00 PM deadline. Another talented employee is Susann Nogales who handled all the paperwork. I have never watched anyone more organized, pleasant, and informative in getting about 20 pieces of paper signed in short order. We drove away having a very good grasp of all the features of the new car and feeling comfortable that our future service experiences will be similarly well handled. Although it was a bit more of a drive for us, we're happy we made this choice. More

We called Scott Purgaric from Minnesota prior to our arrival in Florida. He had options ready for us and was wonderful to work with. Everyone in the dealership was friendly and ready to assist us. We arrival in Florida. He had options ready for us and was wonderful to work with. Everyone in the dealership was friendly and ready to assist us. We love our new 2013 Lexus. Scott was patient and spent all time necessary to teach us about using the new options and navigation system. Even programed our car in advance to automatically open the garage door. We are very happy with our purchase and the customer service we received! More

We are new snowbirds to Florida and wanted to get a convertible sports car to keep down here and be able to enjoy the great sunny weather. This is not what we find in Michigan during the winter months convertible sports car to keep down here and be able to enjoy the great sunny weather. This is not what we find in Michigan during the winter months. I had done a lot of research on 2-seater sports cars on the internet and was down to the Crossfire, Sky and Solstice. The Crossfire at Scanlon was found on Cars.com but had no detailed information on it but I wanted to see the car anyway. When we stopped at Scanlon, we were greeted by Ray Matthews who showed us the inventory of cars that they had that met our criteria. The Crossfire that was on the website was not yet being shown because it had not yet gone through the service department or had been detailed for showing. Ray still let us look at the car and sit in it and review the various features. We could not drive it because it had yet to be checked for any possible safety defects. Ray was very professional and helpful as we tried to decide if this was the vehicle for us. He helped us write a sales agreement that was contingent on our approval once we could drive the vehicle. Ray was very attentive to our questions and talked both to me and to my wife even though this was a car for me. What a great Christmas gift from my wife. We have nothing, but great feedback on our experience with Scanlon and Ray Matthews. When we need another car or would like to do a trade in, we will definitely work with Scanlon because they make you feel special and their prices are very competitive. David and Judy Busack More

All personnel that I met were exceptionally helpful and very informative. Doug Cahn was outstanding as he led the way as my principal contact resulting from my internet request for info. Doug and I did a t very informative. Doug Cahn was outstanding as he led the way as my principal contact resulting from my internet request for info. Doug and I did a test drive and he went over several features. When we agreed to a deal, it was a deal. No surprizes at check out- just great and fiendly service from Suzann Nogales who was also outstanding. More

My boyfriend has purchased and leased 5 cars from Scanlon Lexus over the years and has always commented on how great he has been treated and how professional the staff is. My lease was almost up on my Toyot Lexus over the years and has always commented on how great he has been treated and how professional the staff is. My lease was almost up on my Toyota and I wanted to give Scanlon Lexus a try. My experience was the easiest and most enjoyable in leasing a car. The professional and friendly staff got me into my new vehicle in a very timely manner and I love my new IS 250. I will definitely recommend Scanlon Lexus to my family and friends. More

I have bought a lot of cars in my lifetime and I don't think I have ever had a Sales-Lady. I must say, probably the best sales person I have ever had. She was very plesant, knowledgeable and professiona think I have ever had a Sales-Lady. I must say, probably the best sales person I have ever had. She was very plesant, knowledgeable and professional. I came in on Friday and didn't buy that day but, called her on Saturday afternoon to tell her I wanted the car. She was not working that day but, dropped what she was doing and came in to wrap up the deal and I left with the car that day. She also called me on Monday to make sure everything was okay. Scanlon, you should be proud. Thank you Heather. Dennis Fairchild Punta Gorda, Florida More

My wife and I bought our second Lexus in the last year from Scanlon and Scott Purgaric yesterday, 11-19-2012. From the initial phone call to the end of the purchase it was a completely perfect experience from Scanlon and Scott Purgaric yesterday, 11-19-2012. From the initial phone call to the end of the purchase it was a completely perfect experience. Scott is the consummate sales representative. He took care of every detail as we went thorough the selection and purchase process and made the whole experience painless. After having dealt with three other dealerships locally (Mercedes, Ford, Jeep), I can say without hesitation, that being in the Lexus fold is the best experience you can have with buying and service of a new car. When it came time to 'check-out' our closing agent was Susann Nogales and she was so nice and a real pleasure to work with on all the paperwork. Both Susann and Scott are the people we will work with the next time we buy or trade. Dr. Michael Echols Ft. Myers, Florida More