Scanlon Lexus of Fort Myers

The most rewarding experience of my 60 years of buying The most rewarding experience of my 60 years of buying cars. All of the above named people were extremely knowledgeable, helpful, patient, and courte The most rewarding experience of my 60 years of buying cars. All of the above named people were extremely knowledgeable, helpful, patient, and courtesy. Purchasing a car from Scalon Lexus was not in my plans when I went in with a friend but it soon became obvious that if I needed a car that was the place and theirs was the product to buy. After making the deal to buy, any and all minor issues were handled in a very professional manner. All questions and concerns were explained in detail and in a manner that inspired confidence in their integerty and desire to be of service. Ray Mathews was my primary contact and my wife and I could not have been more pleased with him and his efforts. Our involvement with Marc, Shoun, Glen and Susann was not as extensive as with Ray but all were eager to assist us in making our purchase as painless and meaningful as possible. We also had limited interaction with many others and to a person they all seemed to work as a well oiled team. It has been my experience that organizations take on the characteristics of senior management or owners and that speaks volumes for the ownership and management of Scalon Lexus. I shared my experience with a neighbor who is starting the process of buying a new car and he is going to start his search with Scalon. I look forward to a long and satisfying relationship with that firm. More

Ray Matthews sold me my new fabulous car! He was very patient with my indecision and helped me through to the end. He was excellent! Susann Nogales was very good at explaining everything very clearly a patient with my indecision and helped me through to the end. He was excellent! Susann Nogales was very good at explaining everything very clearly and very very pleasent! Very sweet. Darren Fordiani was extremely knowledgable and gets the job done. Three excellent employees you have there. thanks for everything Very happy would recommend everyone to your dealership. Tracy Sluck More

Fabulous to work with: friendly, responsive and professional. They genuinely want you to be happy with the car you are buying and your buying experience. The best experience I have had with an a professional. They genuinely want you to be happy with the car you are buying and your buying experience. The best experience I have had with an auto purchase! More

After not being able to get the LS 460 F Sport at my After not being able to get the LS 460 F Sport at my local dealers, I called Ft. Myers and got Doug Cahn at his house. He was recovering from a very After not being able to get the LS 460 F Sport at my local dealers, I called Ft. Myers and got Doug Cahn at his house. He was recovering from a very painful bout of two cracked ribs. He worked with me over the phone after letting me know that they had the car that I wanted in the show room. He was exceptionally on top of everything. We made the deal and he came to the dealership the next day with his painful cracked ribs to make sure that all went well with my picking up the car and accepting my trade in. What a pleasure working with this gentleman. I would recommend Doug and his dealership to anyone. They were truly professional from start to finish. As we left to drive the new car home, Doug thanked me on behalf of himself and the dealership. We couldn't have asked for a better experience. More

A very pleasant car buying experience. Everyone was professional, helpful and honest. Juliana was an absolute pleasure to buy a car from. She was very familiar with the features and benefits of the ca professional, helpful and honest. Juliana was an absolute pleasure to buy a car from. She was very familiar with the features and benefits of the car. We drove from another dealer to buy here - glad we did because they customer treatment was night and day. More

What does it require to create an excellent bying experience? First, it takes consumate professionals with knowledge, uncanny listening skills, determination to understand before being understo experience? First, it takes consumate professionals with knowledge, uncanny listening skills, determination to understand before being understood, a proactive anticipation of customer needs with a WIN/Win mentality, the backing and support of the highest quality product and a trustful team follow-up. Ray Mathews and Susann Nogales made our second Lexus purchase from Scanlon a pleasure from start to finish and even after the sale. In tandum, they are at the top of their vocation. We would be remiss to forget Rose, who greets us 52 times a year and lights up the day with warm, personal and sometimes hilarious stories. There is simply no reason to purchase anywhere else from anyone else. We are Lexus owners and delighted to endorse Scanlon Lexus, now and in the forseeable future. Skip & Jody Brown More

I was looking for a used Mustang for my daughters 16th Birthday. Her wishes were very specific and I found just what we were looking for on-line at Scanlon Lexlus in Ft. Myers. We worked with Doug Cahn a Birthday. Her wishes were very specific and I found just what we were looking for on-line at Scanlon Lexlus in Ft. Myers. We worked with Doug Cahn at the delership and bought the car with no haggling. Being located in Lakeland (110 Miles north of Ft. Myers) the deal was done over the phone and via FedEx. The only problems we encountered were with Fed Ex but Doug worked with us to make sure we had the car on time. Thank you Doug, you came through and made my little girl very happy. The car is all you said and more. More

My overall experience with Scanlon and my salesman Doug Cahn was excellent. Doug made the negotiations very straightforward and did't get into the dickering that I've experienced with car buying I've don Cahn was excellent. Doug made the negotiations very straightforward and did't get into the dickering that I've experienced with car buying I've done in the past. More

We've been shopping for a very specific 2010 Lexus RX350 and finally found one at Scanlon after spotting it in the newspaper and on your website. We had the pleasure of working with Ray Matthews to secure and finally found one at Scanlon after spotting it in the newspaper and on your website. We had the pleasure of working with Ray Matthews to secure the pruchase. Ray was excellent to do business with and he was knowledgeable and professional and very helpful in guiding us through the process. Ray was easy to work with and took care of all the little details with ease and made the car-buying experience a very pleasant one. We're delighted with the results. Customers for life! George and Sherrie K. More

THIS WAS A MOST UNUSUAL PLEASANT AND ENJOYABLE BUYING EXPERIENCE. BOTH SHAUN VOLKMANN AND DOUG CAHN WERE ABSOLUTELY FANTASTIC IN SHOWING ME THE RIGHT PRODUCT FOR MY NEEDS AND HELPING EXPLAIN ALL THE FEA EXPERIENCE. BOTH SHAUN VOLKMANN AND DOUG CAHN WERE ABSOLUTELY FANTASTIC IN SHOWING ME THE RIGHT PRODUCT FOR MY NEEDS AND HELPING EXPLAIN ALL THE FEATURES AND BENEFITS AFTER DELIVERY. THEY WERE COMPLETELY HONEST WITH ME AND THEY FOLLOWED UP AND DID WHAT THEY SAID THEY WOULD DO. I CERTAINLY CAN RECOMMEND THEM. More