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Scanlon Lexus of Fort Myers

Ft Myers, FL

4.6
613 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 613 reviews

October 11, 2022

I have had the worst experience here with this dealership. I drove 45 mins on a donut told I would have certain tires replaced and a loaner vehicle. Then was given the run around trying to do a More

by Hockeymom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Hoffman, Glenn Bischoff, Glen Conway, Robert Bush, Brianne MacConnell, Luis Ferrer, Keith Ullberg, Jacob Ellis, Aaron Pless, Erik Hillestad
Oct 12, 2022 -

Scanlon Lexus of Fort Myers responded

You are very right, communication is key. We can't loan out vehicles when stoplights are out and roads are still not clear after hurricane Ian. We did express this to you when confirming your appointment. We were to install tires you purchased. The tires you brought in were winter tires, so we suggested a set of Pirellis that were more suited for the vehicle. We are a family-based dealership. There is no bait and switch here.

June 02, 2022

My buying experience at Scanlon Lexus Very Smooth! Thanks to my Salesperson Gary Behnken. Andy Lewis and Susan Nogales took excellent care of me in the Finance Dept. Making sure I will have a worry More

by bighands2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susann Nogales, Gary Behnken, Andrew Lewis
Jun 10, 2022 -

Scanlon Lexus of Fort Myers responded

Wow! It takes a team to make things smooth sometimes. Thank you for sharing your experience here with others on DealerRater. We will let Gary, Andy, Susann and mark know you sent this in. Thank you

Jun 10, 2022 -

bighands2000 responded

Great! Thank You

April 07, 2022

Great service, Adam came in on his day off due to my busy schedule and was able to assist in making the process seamlessly. More

by Mrsangelaprescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
April 06, 2022

We are very satisfied with our experience. Adam was awesome! He is very knowledgeable. He was very helpful and friendly. He helped us find the perfect car! Lori, at the snack bar was very More

by Reginal615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori, Adam Latreche
April 06, 2022

Fantastic! Adam from sales and Lori from the snack bar were great They were both friendly and accommodating. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori, Adam Latreche
April 06, 2022

Exellent sẻvice and sales ễpriance ưith my favorite Sales specialist Adam, the french bét cả sales person i know at Lexus. Ask for Adam the best one. More

by Benrivera2512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
March 31, 2022

If I could give zero stars I would. We purchased a 2020 Jeep Rubicon a couple of months ago. Paid $63,000. My son took it to numerous car shows and it was discovered the vehicle was More

by Wendy17
Recommend Dealer
No
Employees Worked With
Troy Taylor
Mar 31, 2022 -

Scanlon Lexus of Fort Myers responded

Hi Wendy, We are completely transparent with our vehicles, we present a Carfax with every unit sold and take great pride in our forty year history here in Fort Myers. The claim that we sell rusted out vehicles is false: the Jeep dealer validated that. Our first note from this is almost two months after the sale. Had your dissatisfaction been brought to our attention right away we could have just refunded your money and taken the Jeep back. We don't understand why are we getting a one star review for the vehicle YOU bought, that didn't meet YOUR expectations?

March 30, 2022

Adam was great. He’s very sweet and awesome! Wonder salesman. Very great experience ;) and happy More

by Xuannguyennn786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
Mar 30, 2022 -

Scanlon Lexus of Fort Myers responded

Thank you for the great review! Adam is a great associate here; we are glad you had a good experience here with him.

March 23, 2022

Very good will come back in the future and finance department very professional and courteous More

by Dennisreddish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
March 23, 2022

Meroni (Adam) was outstanding throughout our buying experience. Adam was always professional with customer first attitude. He spent a lot of time with us and wanted to make sure that all of our questio More

by victor_tu2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Volkmann, Chris Downing, William Smith, Chris Lilly, Paul Lombardo, Adam Latreche
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