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Scanlon Lexus of Fort Myers

Ft Myers, FL

4.7
613 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 613 reviews

November 28, 2013

Ray did a great job without pressure. Met lots of friend while waiting who are pleased with scanlon Lexus. Lots to do in the waiting room. Had difficulty using this sight. Would type in sections but would More

by Mamie46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Matthews
Jan 10, 2014 -

Scanlon Lexus of Fort Myers responded

Sorry to hear that this site was frustrating for you. We are so very thankful that you were able to write a positive review about Scanlon Lexus of Fort Myers (amidst the frustration of using this site). Enjoy the new car!

November 14, 2013

Tim was great, he was very helpful and knowledgeable about Lexus as well as the vehicles. Tim made the process actually enjoyable and as quick as can be expected when purchasing a vehicle. Tim had More

by loriandtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 10, 2014 -

Scanlon Lexus of Fort Myers responded

We are very appreciative for the opportunity to serve your luxury needs. We will work hard to continue to provide exceptional service. Thank you for letting us know that Tim made you experience here enjoyable. We are glad he is a part of the team. Enjoy the new car!

November 09, 2013

Excellent customer service, beyond what was expected. Doug was available every step of the process. The rest of the staff likewise was very professional and helpful. More

by rschaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Cahn
Jan 10, 2014 -

Scanlon Lexus of Fort Myers responded

Wow, we don't hear we went beyond expectations often enough! What a great review of Scanlon Lexus of Fort Myers! We do strive to make all of our clients feel as if they are getting the very best service. Thank you for letting us know how your experience went here.

November 04, 2013

I bout a 2006 gs350 I was very very happy with the service from doug grollmus an dan Hoffman an glenn bischoff. an all of the lexus emplyees More

by cal234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman, Glenn Bischoff, Doug Grollmus
Jan 10, 2014 -

Scanlon Lexus of Fort Myers responded

You named three of our best Service Advisors. Thank you for the kind words about our dealership. We hope the GS350 serves you well!

November 02, 2013

Glen Bischoff made sure my previous Lexus was well cared for during the seven years I owned it. So, when I thought of replacing it Scanlon was the first placed I looked. AJ was gone but Ray was on the flo More

by Glazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Matthews, Glenn Bischoff
Nov 02, 2013 -

Scanlon Lexus of Fort Myers responded

We are thankful you took a moment to let others know about your experience here with Scanlon Lexus over the last seven years. We appreciate the feedback about both Ray and Glen. They have been with Scanlon for many years now, and we are so glad they are here to assist our guests. Here is to another seven years in your new Lexus!

November 01, 2013

A terrific service department. I needed emergency service on a trip. Everyone was professional, kind and honest! As it turned out the car was fine. My charge was minimal. Integrity is hard to find. It's at t More

by Anne Beddia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bischoff
Nov 01, 2013 -

Scanlon Lexus of Fort Myers responded

Thank you for letting others know how we operate here at Scanlon Lexus of Fort Myers. We do try our best to make customers for life! We hope the rest of your trip is stress free!

November 01, 2013

WE HAVE JUST PURCHASED OUR SECOND LEXUS WITH RAY MATTHEWS. RAY MAKES BUYING A CAR A PURE PLEASURE.HE GOES BEYOND THE CALL OF SALESMANSHIP TO ANSWER ALL OUR QUESTIONS AND MAKE MY WIFE AND I FEEL LIKE More

by pareti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Matthews
Nov 02, 2013 -

Scanlon Lexus of Fort Myers responded

WOW, we love to hear "The best place to buy a Lexus" from our customers. Thank you for the repeat business, and for the kind words. We do value our customers, and are thankful when they tell others about us. Congratulations on your new vehicle!

October 31, 2013

The salesman was very informative and was able to put together a package that appealed to us. The whole staff was very accommodating and made our decision very easy. More

by WESSIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAYMOND MATTHEWS III, Ray Matthews
Nov 01, 2013 -

Scanlon Lexus of Fort Myers responded

Buying a car is not always an easy decision. We are very happy that your purchase experience here was easy. We hope to serve you the next time a need arises. Enjoy the new vehicle!

October 20, 2013

Ray, Ken and Susann were very friendly and helpful in my car buying experience. From the moment I walked in the door, I was greeted graciously and all of my questions were answered promptly from a knowledg More

by hahndo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susann Nogales, Ray Matthews, Ken Lucas
Oct 21, 2013 -

Scanlon Lexus of Fort Myers responded

Thank you for the great review of Scanlon Lexus of Fort Myers. We try very hard to offer a different experience to our clients. We are so glad that you thought our staff was friendly and knowledgeable. We look forward to seeing you here for service!

October 16, 2013

I just picked up my fourth Lexus, an ES300h (RX350, I just picked up my fourth Lexus, an ES300h (RX350, GS300, HS250h) and third from Scanlon Lexus in Fort Myers. I have never written a review before More

by JaxCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susann Nogales, Ray Matthews
Oct 21, 2013 -

Scanlon Lexus of Fort Myers responded

WOW! We love to hear from loyal Lexus customers like yourself. Thank you for taking a moment to make your first review for Scanlon Lexus of Fort Myers such a good one. Reading about your experience here makes us feel proud. We can make a difference in the process of buying an automobile, and we will continue to strive to improve further to keep you with Scanlon for your fourth Lexus here. Enjoy your new ES300h!

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