Scanlon Lexus of Fort Myers
Ft Myers, FL
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Paul did a fantastic job working with us. He was very friendly and willing to find answers to all of our questions. This is our family's fourth Lexus and third RX. When we need another Lexus, we will b friendly and willing to find answers to all of our questions. This is our family's fourth Lexus and third RX. When we need another Lexus, we will be back. More
State of the art service and beautiful building and interior. This was our third Lexus from this dealer and always the beast deal and service. Personal service-PERFECT. interior. This was our third Lexus from this dealer and always the beast deal and service. Personal service-PERFECT. More
I am a professional who lives in Austin, Texas and recently bought a used Lexus sight unseen from Scanlon Lexus and a salesman named Wagner. As you can imagine I was very anxious about the purchase. recently bought a used Lexus sight unseen from Scanlon Lexus and a salesman named Wagner. As you can imagine I was very anxious about the purchase. The transaction was complicated since I had to wire money and title documents had to be overnighted back and forth and the car had to be shipped 1260 miles. When the car arrived it was beautifully detailed. But this model Lexus has many intricate systems and one of the adjustments worked in one direction, but not another. Though not legally obligated to do so Scanlon managed even this small problem professionally and promptly. They were tested and passed with flying colors. My experience with this dealership was unquestionably five stars. I will buy from them again and that transaction will probably be sight unseen again. What better recommendation could there be that that? More
From start to finish, the experience was great. I would definitely recommend the dealer and the salesman, Ray Matthews. We received the exact car that we wanted and are very happy with it. This is our seco definitely recommend the dealer and the salesman, Ray Matthews. We received the exact car that we wanted and are very happy with it. This is our second car purchased from this dealer. More
Doug Cahn impressed me with his efficient, professional manner - an approach that not only inspired confidence, but generated the results I was looking for. I needed an effective decision on a selective y manner - an approach that not only inspired confidence, but generated the results I was looking for. I needed an effective decision on a selective year/price on the suv Lexus I was looking to buy. By partnering with Dough Cahn at Scanlon Lexus, I have been able to consistently succeed on the purchase on my automobile. I will recommended at any time to a prospect buyers to visit Scanlon Lexus and ask for Mr. Cahn; I am promise you will be completely satisfied when you leave the dealership. Sincerely, Mery E. Lombana. More
I had a Fabulous experience here at scanlon Lexus, as a young adult going to a dealership for my first time was a little bit scary but Ray Matthews provided great customer service and answered all my quest young adult going to a dealership for my first time was a little bit scary but Ray Matthews provided great customer service and answered all my questions. He was so passionate at making my first experience as comfortable as possible and he did so. thank you Ray Matthews. More
Paul Melendez did an excellent job working with us on our new Lexus. He knew it was a surprise Christmas "December to Remember" gift and he went above and beyond to ensure a smooth sale, delivery and total e new Lexus. He knew it was a surprise Christmas "December to Remember" gift and he went above and beyond to ensure a smooth sale, delivery and total experience. Paul couldn't have been a kinder person to deal with. He admitted if he was unsure of something and didn't try pretend to know to finish the sale. We would definitely see Paul Melendez again for another vehicle as we now feel we are part if an extended "Lexus" family. Thank you for making my December definitely one to remember! We absolutely love our new Lexus and thank you for being so easy to deal with. We would highly recommend Paul Melendez and Scanlon to anyone looking for a new car. - The Goracke's More
Paul Melendez created an amazing experience for my first visit to Scanlon Lexus! Although I was purchasing a used lower priced car, I felt that Paul went above and beyond my expectations, and I was treated visit to Scanlon Lexus! Although I was purchasing a used lower priced car, I felt that Paul went above and beyond my expectations, and I was treated with kind respect. I was extremely impressed with his attitude, approach, and attention to my specific details/needs. I felt at ease and comfortable with my decision to purchase my car. It is clear that Paul thrives on Customer Service. Also, Paul made sure that I had the very best partners to work with when I had questions/concerns. I had an equally unique experience with Susan Nogales, who took extra time to answer all of my questions. She is an expert. Once again I felt at ease and very comfortable. In finishing, I worked with Billy Dunn who was quick and efficient to ensure that I left eagerly with my new purchase. Overall, I will be back to Scanlon Lexus! More
We just leased our new 2014 Lexus RX 350, the third Lexus we have purchased/leased from Scanlon Lexus in Fort Myers, FL. Our salesman, Ray Matthews, took care of us for each of these sales, including the mo we have purchased/leased from Scanlon Lexus in Fort Myers, FL. Our salesman, Ray Matthews, took care of us for each of these sales, including the most recent. Ray is a pleasure to work with. His demeanor is low key and very professional. He truly goes out of his way to make sure the customer is happy with every aspect of the transaction. Ray is an asset to the Scanlon organization. Susann Nogales, Business Manager at Scanlon Lexus, made completing the transaction easy and pleasant. She handled all of the paperwork details in an efficient and professional manner. She was able to answer all of our questions, and was also a pleasure to work with. Doug Grollmus has been our Lexus service advisor since 2005. Doug has always given us the very best of advice to keep our Lexus vehicles in top operating condition. His extensive expertise gives us total confidence when we take our Lexus vehicles to Scanlon Lexus for service. In summary, we have used several different Lexus dealerships in various parts of the country, both for vehicle purchase and vehicle service. No other Lexus dealership has given us the outstanding and personal sales and service that we have received at Scanlon Lexus in Fort Myers, FL. More