Scanlon Lexus of Fort Myers
Ft Myers, FL
Filter Reviews by Keyword
By Type
Showing 611 reviews
Overall experience Our car buying experience with Paul Melendez was the best we ever experienced. He is lovely to work with, enthusiastic about Lexus, knows the product Our car buying experience with Paul Melendez was the best we ever experienced. He is lovely to work with, enthusiastic about Lexus, knows the product details, and immediately puts the customer first. He seemed willing to do whatever it took to see that we were happy customers! I have previously owned 3 Mercedes, but am now a Lexus convert. In addition, Robin Francis was also very professional and pleasant when it came to the tedious task of completing the necessary paperwork. Since we live 100 miles away, we both feel it was worth the drive to deal with Scanlon Lexus even though we are only 30 miles from Tampa. Beverly Lowman Lakeland, FL More
Great experience Great overall experience at Scanlon lexus in fort myers. I came into the dealership at 4 pm and left with the vehicle that I wanted at 5:50 pm out the Great overall experience at Scanlon lexus in fort myers. I came into the dealership at 4 pm and left with the vehicle that I wanted at 5:50 pm out the door. Paul and robin made this process extremely easy and convenient and not to mention a great price. I will be coming back to purchase a car for my wife. More
Best car seller We had a great experience with Paul, he is excellent, customer oriented.We were not sure to buy Lexus and he convinced us. We are very happy he is the We had a great experience with Paul, he is excellent, customer oriented.We were not sure to buy Lexus and he convinced us. We are very happy he is the best car seller we ever had. More
High Five to Scanlon Lexus Ray Matthews has been our salesman for at least three of our Lexus over the years. Very attentive, listens well and represents the dealership as the Ray Matthews has been our salesman for at least three of our Lexus over the years. Very attentive, listens well and represents the dealership as the best. Compliments the "Scanlon team" as top notch. Everything and more that you would expect from a luxury dealership. We went to the dealership to check the new 2015 RX350 out and walked out four hours later with a brand new, beautiful vehicle. Good salesman, good environment--great experience at every level. Very happy Lexus owner, Gay Trippe More
Great Experience We had the best experience with Raymond Matthews. He was the best car salesman we have ever encountered, even coming in on his day off to help us clo We had the best experience with Raymond Matthews. He was the best car salesman we have ever encountered, even coming in on his day off to help us close the deal.. He is certainly the best. Susan Nogales also was right on point with financial help. Explaining all extras fully and pointing us in the right direction for us to go. Awesome experience. More
Best Experience, Thank You! I went to Scanlon Lexus to look at a pre-owned car for my daughter. I had researched the car online ahead of time, so we only went there to see this p I went to Scanlon Lexus to look at a pre-owned car for my daughter. I had researched the car online ahead of time, so we only went there to see this particular vehicle. I couldn't have asked for a better experience. Ken Lucas handled our unique situation with care and attention, and he's just an all-around great guy. I highly recommend him and this dealership, and I hope to do business there again in the future. Thank you! More
Great service, great cars What you would expect from a luxury dealership. Great cars, great service, beautiful building. Just make sure you budget time for the buying process. What you would expect from a luxury dealership. Great cars, great service, beautiful building. Just make sure you budget time for the buying process. It took me six hours from the time I arrived until I drove away. But quality takes time! More
Thank you! I just wanted to say a big "Thank You!" to Paul Melendez and Susan Nogales. Paul stuck in there to help me get the deal I wanted, I'm new to this are I just wanted to say a big "Thank You!" to Paul Melendez and Susan Nogales. Paul stuck in there to help me get the deal I wanted, I'm new to this area, and Paul has become a friend to my family. Susan stayed late helped me make the best financial decision and got all the paper work done so I could drive the new car home late that evening. Again, Thank You! Respectfully, Mark Showers More
My second Lexus Grateful to have Doug Cahn be my dealer as I searched to trade my 2011 Lexus RX. Doug is a personable, experienced dealer who knows the Lexus brand. A Grateful to have Doug Cahn be my dealer as I searched to trade my 2011 Lexus RX. Doug is a personable, experienced dealer who knows the Lexus brand. A true Asset to Lexus! Thank you Doug for taking care of me and taking your time to answer all my questions. Truly Love my new IS 250!! Thank You Doug for your time and support!! Doug you are Awesome! More
Exceptional Experience This was our 3rd Lexus car purchase and our 2nd at this dealership in less than 2 years and we were again extremely satisfied with the level of profes This was our 3rd Lexus car purchase and our 2nd at this dealership in less than 2 years and we were again extremely satisfied with the level of professionalism and customer service of the dealership but we particularly want to recognize Ray Matthews. He is great to work with and we felt he was working for us, finding the perfect car to meet our needs. He is exceptional to work with and we highly recommend him for his knowledge and attention to detail. Susann Nogales was an absolute delight and she made the document process a breeze. We loved her. We also wanted to recognize Glen Conway our service department representative, who happened to see us in the showroom and made a point of coming over and visiting with us just to be friendly. We had the opportunity to negotiate with Denny Koenig and he was great to work with and we truly have nothing but praise for the above mentioned team and the overall customer service and physical structure of this beautiful dealership. More