Scanlon Lexus of Fort Myers
Ft Myers, FL
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It was a great experience getting a new car from lexus Paul Melendez was a great sales person he really did help us get a new car at our price range and a very honest person Paul Melendez was a great sales person he really did help us get a new car at our price range and a very honest person More
Scanlon Lexus is simply the best for sales and service! My husband and I have purchased four new Lexuses and leased one over the last 7 years, and each time we have worked with Ray Matthews to close the dea My husband and I have purchased four new Lexuses and leased one over the last 7 years, and each time we have worked with Ray Matthews to close the deals. "Number crunchers" Marc Wozny and Denny Koenig were also instrumental in putting the deals together. Doug Grollmus and Glen Conway have always been our respective service managers. It has been so nice to have the consistency of working with the same people each time we go to Scanlon Lexus. Our experience there has always been positive, and personally I can't imagine buying or leasing a car anywhere else. More
Doug Cahn Was Amazing! My sales professional, Doug, was such a pleasure to work with. He is hones, professional, friendly, caring and instantly felt like family. He worked My sales professional, Doug, was such a pleasure to work with. He is hones, professional, friendly, caring and instantly felt like family. He worked amazingly hard to meet my demands and made the process a breeze. I told him that he needed to be included in the purchase as an added option. I am looking forward to staying in contact with him during my ownership with my fabulous new car and going to him for all of my future purchases. More
Tribute to a salesman Ray Matthews answered all concerns for both our purchases. He made us feel like part of the Lexus family. When called away for a family emergency, an Ray Matthews answered all concerns for both our purchases. He made us feel like part of the Lexus family. When called away for a family emergency, another salesman referred to him as "the salt of the earth". Nice tribute. Can't say when we will be back because for three years there was nothing ever wrong with the ES350. More
If you want to buy a Lexus, come to Scanlon...f This is the 3rd Lexus we have purchased. Scanlon is a top notch dealership. We are very pleased with how we are treated. We were fortunate to have This is the 3rd Lexus we have purchased. Scanlon is a top notch dealership. We are very pleased with how we are treated. We were fortunate to have Ray Matthews as our sales person for our initial transaction & all of our subsequent purchases. Ray is knowledgeable & a low pressure sales person. He has an eye for detail. Marc, the manager, is great too. The whole experience is pleasant & they make you feel important as a customer. Even the finance person, Billy, was wonderful. You cannot go wrong buying a vehicle from Scanlon. Seek out Ray as he is the best! More
Purchase of Pre-Owned Lexus It was a pleasure working with Paul Melendez. He is friendly and personable. We are pleased with the purchase of our pre-owned CT200. When we pur It was a pleasure working with Paul Melendez. He is friendly and personable. We are pleased with the purchase of our pre-owned CT200. When we purchased the car, however, there was a small dent in one of the doors the dealership agreed to repair. When we returned to have the work done, we waited over 30 minutes before we were informed body work of this nature would be conducted on certain days between 9 and noon. When we returned on the designated day and time, there was confusion as to whom was to do the work. It was uncomfortable for us, the customers, as the dealership seemed to struggle with the cost of the repair and who was to accomplish the job. Although we enjoyed working with Paul, we hope our experience when we return to the dealership for repairs, oil changes, or car washes is more pleasant than the initial service. More
Perfect transaction in new car lease It was an absolute pleasure working with the staff of Scanlon Lexus of Ft Myers when I recently leased my RX450h. Kindness, friendliness, laughter--al It was an absolute pleasure working with the staff of Scanlon Lexus of Ft Myers when I recently leased my RX450h. Kindness, friendliness, laughter--all were part of our transaction, but they never forgot I was the customer and took very good care of me. I will definitely recommend and do business with the again! More
Got It Done! Paul Melendez was very enthusiastic and helpful. Paul said he would meet my budget needs and I had my doubts. However, he managed it and I couldn't Paul Melendez was very enthusiastic and helpful. Paul said he would meet my budget needs and I had my doubts. However, he managed it and I couldn't have been more pleased. I would definitely recommend this dealership to others who may be looking for a vehicle. More
Great Buying Experience Paul Melendez was very patient and extremely helpful in making our recent ES350 purchase. While not pushing us toward any one car, Paul spent the tim Paul Melendez was very patient and extremely helpful in making our recent ES350 purchase. While not pushing us toward any one car, Paul spent the time to point out any advantages that one deal might have over another. He is exceptionally knowledgeable about each of the models and the various features and took all the time we needed to fully understand some of the technology we were not familiar with. Paul has a great personality and warm sense of humor that puts the customer at ease. Buying a new car can often be a trying experience, but Paul Melendez made our time at the dealership pleasant and ultimately rewarding. We love our new ES350! Also Susann Nogales was exceptionally helpful getting through the paperwork. She was able to answer all our questions and make suggestions that were most beneficial. We enjoyed our time with Susann! More
Simply the best The entire buying experience was exceptional at Scanlon Lexus. I received great value on my trade and aggressive numbers for a least on my favorite The entire buying experience was exceptional at Scanlon Lexus. I received great value on my trade and aggressive numbers for a least on my favorite car available on the lot. I've leased Lexus cars with other dealers out of the state but never had such a great experience as this. Kirsten and Bill Smith were great to work with...you will not be disappointed. More