Scanlon Lexus of Fort Myers

very pleasant car buying experience. My sales associate was Doug Cahn, Very professional and friendly to work with. Makes every effort to make sure your taken care of throughout the en My sales associate was Doug Cahn, Very professional and friendly to work with. Makes every effort to make sure your taken care of throughout the entire process. More

Amazing I found myself in immediate car buying market. I knew I wanted a Lexus but I also knew I had a budget to stick with. I saw a few quality certified pr I found myself in immediate car buying market. I knew I wanted a Lexus but I also knew I had a budget to stick with. I saw a few quality certified pre-owned ES 350 online and I sent an inquiry. I was immediately contacted my a very nice person named Doug Cahn through my preferred contact method of email. He wasn't pushy and he was extremely patient with me throughput the entire process including picking a lexus model, I never considered, financing through my credit union out of state (alot of patience with me on that 1), a trade I didn't even consider and finally outstanding customer service. It was a process but Doug was first class sales man ever step of the way! I'm thankful to have met him and to be apart of the Lexus Family!!! More

First Time This was my first experience with a Lexus dealer. I expected the level of service to be aboye average, but Scanlon Motors surpassed my expectations, This was my first experience with a Lexus dealer. I expected the level of service to be aboye average, but Scanlon Motors surpassed my expectations, Ray Matthews was very patient with us. We test drove an ES350 and liked it very much. Then we saw the ES300h and loved it. Ray helped us with any issue we might have about our first hybrid. Shaun helped explain a few things as well. When we said we would like to take some time to consider it, he did not push us. He came in the next day (his day off) to finish up the deal. William Dunn took over for the financial end and was also terrific, He explained the extended coverage in a way that allowed is to make informed decisions to protect our investment in this car, More

Truly a Lexus Experience Lexus is quality and that was how the experience of working with Doug Cahn was for us! Attention to all details excellent. Doug is not just selling Lexus is quality and that was how the experience of working with Doug Cahn was for us! Attention to all details excellent. Doug is not just selling but a genuine Customer Service Provider. Great experience! More

My experience in Scanlon Lexus I had a wonderful experience at Scanlon Lexus thanks to the professionalism and urgency the two associates I interacted with displayed. Paul Melendez I had a wonderful experience at Scanlon Lexus thanks to the professionalism and urgency the two associates I interacted with displayed. Paul Melendez made my purchase easy, fun and enttertaining. Paul always kept me informed throughout every step of the sales process, I always knew exactly how close I was to closing on the purchase. Since I work over 50 hours per week paul was very patient and never rushed me or pushed the sale, he trusted that i wanted the car and just went to work on the numbers I desired to deal with. When financing time came, Susann Nogales was exceptionally caring about every detailed and every question I had. Although it was late Susann made me fill as if she had just started her day and for that reason I felt at home. Wouldn't of done it anywhere else, I would definitely recommend Scanlon Lexus to anyone looking to be treated with white gloves service, even the general manager Bill made time to say hello and introduce himself! More

Buying a Certified Pre Owned GS I had been looking for a car with certain criteria. After making contact with Doug Cahn and letting him know what I was looking for, he was able to l I had been looking for a car with certain criteria. After making contact with Doug Cahn and letting him know what I was looking for, he was able to let me know when cars came in that fit my criteria. We found the right car for the right price, and the service was excellent. Scanlon gave me a good price for my trade in, and the whole transaction went very smoothly. I would recommend Scanlon and Doug Cahn to anyone wanting to buy a new car. More

Best Lexus Dealership If you want a new Lexus you must see Doug Cahn. He is the best salesman at Lexus period. Knowledgable, a great people person!!! Simple the BEST!!! If you want a new Lexus you must see Doug Cahn. He is the best salesman at Lexus period. Knowledgable, a great people person!!! Simple the BEST!!! More

Get it done! I met Doug on the internet, when I made an inquire about what I was specifically looking for. He responded immediately, with a couple of options. We h I met Doug on the internet, when I made an inquire about what I was specifically looking for. He responded immediately, with a couple of options. We had an additional E-Mail conversation, on the phone that led me to drive further than I wanted - to Ft Meyers. My wife and I met Doug, talked in straight forward terms, negotiated for a few minutes and we bought our car. Doug took care of all the Admin. so we could go back to our quite Island, and he delivered the car to us several days later, where we signed the papers. Easy, to the point, no muss, no fuss just results. Now we are having fun again. More