Scanlon Lexus of Fort Myers
Ft Myers, FL
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First Time This was my first experience with a Lexus dealer. I expected the level of service to be aboye average, but Scanlon Motors surpassed my expectations, This was my first experience with a Lexus dealer. I expected the level of service to be aboye average, but Scanlon Motors surpassed my expectations, Ray Matthews was very patient with us. We test drove an ES350 and liked it very much. Then we saw the ES300h and loved it. Ray helped us with any issue we might have about our first hybrid. Shaun helped explain a few things as well. When we said we would like to take some time to consider it, he did not push us. He came in the next day (his day off) to finish up the deal. William Dunn took over for the financial end and was also terrific, He explained the extended coverage in a way that allowed is to make informed decisions to protect our investment in this car, More
Truly a Lexus Experience Lexus is quality and that was how the experience of working with Doug Cahn was for us! Attention to all details excellent. Doug is not just selling Lexus is quality and that was how the experience of working with Doug Cahn was for us! Attention to all details excellent. Doug is not just selling but a genuine Customer Service Provider. Great experience! More
You Made it so Easy! I must say..after dealing with other dealers in the area, it was refreshing to walk into your dealership and meet Paul Melendez. He greeted us like o I must say..after dealing with other dealers in the area, it was refreshing to walk into your dealership and meet Paul Melendez. He greeted us like old friends and let us take our time as we checked out ALOT of your used cars. There was no pressure to buy. Paul just provided us with straight forward information. When we made our choice, Paul made the process quick and easy. We drove away feeling as if we both made a good deal. Thank you Paul. We love our Lexus! Joe and Judy More
My experience in Scanlon Lexus I had a wonderful experience at Scanlon Lexus thanks to the professionalism and urgency the two associates I interacted with displayed. Paul Melendez I had a wonderful experience at Scanlon Lexus thanks to the professionalism and urgency the two associates I interacted with displayed. Paul Melendez made my purchase easy, fun and enttertaining. Paul always kept me informed throughout every step of the sales process, I always knew exactly how close I was to closing on the purchase. Since I work over 50 hours per week paul was very patient and never rushed me or pushed the sale, he trusted that i wanted the car and just went to work on the numbers I desired to deal with. When financing time came, Susann Nogales was exceptionally caring about every detailed and every question I had. Although it was late Susann made me fill as if she had just started her day and for that reason I felt at home. Wouldn't of done it anywhere else, I would definitely recommend Scanlon Lexus to anyone looking to be treated with white gloves service, even the general manager Bill made time to say hello and introduce himself! More
Great Service-Staff We had an excellent experience with the Company when buying a replacement car for our college age daughter. All of the staff were very accommodating We had an excellent experience with the Company when buying a replacement car for our college age daughter. All of the staff were very accommodating and helpful and particularly courteous to our daughter. The car we selected, a pre-owned 2009 ES350, was a good value and drives and handles like a new car. This is our second purchase from Scanlon even though we live out of the area but the drive and extra effort are definitely worth the effort. Our particular thanks go to Ms. Annette Keohane and Bill Smith and Ms. Susann Nogales who worked on her day-off to help us. More
Buying a Certified Pre Owned GS I had been looking for a car with certain criteria. After making contact with Doug Cahn and letting him know what I was looking for, he was able to l I had been looking for a car with certain criteria. After making contact with Doug Cahn and letting him know what I was looking for, he was able to let me know when cars came in that fit my criteria. We found the right car for the right price, and the service was excellent. Scanlon gave me a good price for my trade in, and the whole transaction went very smoothly. I would recommend Scanlon and Doug Cahn to anyone wanting to buy a new car. More
Best Lexus Dealership If you want a new Lexus you must see Doug Cahn. He is the best salesman at Lexus period. Knowledgable, a great people person!!! Simple the BEST!!! If you want a new Lexus you must see Doug Cahn. He is the best salesman at Lexus period. Knowledgable, a great people person!!! Simple the BEST!!! More
Get it done! I met Doug on the internet, when I made an inquire about what I was specifically looking for. He responded immediately, with a couple of options. We h I met Doug on the internet, when I made an inquire about what I was specifically looking for. He responded immediately, with a couple of options. We had an additional E-Mail conversation, on the phone that led me to drive further than I wanted - to Ft Meyers. My wife and I met Doug, talked in straight forward terms, negotiated for a few minutes and we bought our car. Doug took care of all the Admin. so we could go back to our quite Island, and he delivered the car to us several days later, where we signed the papers. Easy, to the point, no muss, no fuss just results. Now we are having fun again. More
Truck purchase Doug Cahn is an exceptional salesman who delivered everything I asked for in my vehicle purchase. The whole process was quick and painless. I would de Doug Cahn is an exceptional salesman who delivered everything I asked for in my vehicle purchase. The whole process was quick and painless. I would definitely recommend him to a friend or family if they're looking to purchase a new vehicle. The dealership made my purchase about as easy as can be, and went to great lengths to make sure I was satisfied. Definitely a very good experience. More
Quick and painless We called and expressed what we wanted to do on a lease. Within an hour (by phone) we had an offer and an appointment the next morning. The offer wa We called and expressed what we wanted to do on a lease. Within an hour (by phone) we had an offer and an appointment the next morning. The offer was better than we had hoped. Deal was literally done in a total of 3 hours. Quick and painless! And a great deal! More