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Scanlon Lexus of Fort Myers
Ft Myers, FL
611 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 611 reviews
April 14, 2016
My Hybrid Lexus I went from a BMW to an Audi and then to a Hybrid Lexus. I absolutely love my Lexus and the great maintenance work I get from the service department a I went from a BMW to an Audi and then to a Hybrid Lexus. I absolutely love my Lexus and the great maintenance work I get from the service department at the dealership. Ray Matthews is my salesman at Scanlon Lexus and he is just brilliant. My Husband and Ray went to the same college in California. His honesty and integrity were what we wanted in someone selling us a car. That is why I will be purchasing my next car from Ray. More
by LyndaR
Employees Worked With
Ray Matthews
April 14, 2016
Another Great Experience This is the third Lexus I have purchased from Scanlon Lexus of Ft. Meyers with Ray Matthews, and once again it has been a very professional and positi This is the third Lexus I have purchased from Scanlon Lexus of Ft. Meyers with Ray Matthews, and once again it has been a very professional and positive experience. From past experience I know that the relationship will remain professional and positive as long as I own the car. More
by Rick's Ride
Employees Worked With
Ray Matthews
April 08, 2016
Scanlon Lexus stands out in our area We visited two dealerships and what a difference! Jim Renda the salesman at Scanlon in Ft. Myers, was no nonsense and overall super to deal with. We We visited two dealerships and what a difference! Jim Renda the salesman at Scanlon in Ft. Myers, was no nonsense and overall super to deal with. We knew what we wanted and we received the straight answers from him. He went our of his way to assist us in every way. There was no typical sales pitch that we got from others. We could not be happier with everyone we met there. We highly recommend Jim Renda as a salesman. We request that the General Manager be informed of this recommendation. More
by Parrot
Employees Worked With
Susann Nogales, Bill Myers, Jim Renda
April 08, 2016
Outstanding cutomer service. Purchased a new 2016 NX200t. Just love my new vehicle and Scanlon Lexus. What an absolute positive buying experience. Raymond was genuine, sincere Purchased a new 2016 NX200t. Just love my new vehicle and Scanlon Lexus. What an absolute positive buying experience. Raymond was genuine, sincere and a true professional. My rating is A++++ 100% More
by Lexusrob
Employees Worked With
Ray Matthews
April 01, 2016
used car Our vehicle was totaled in a rear end collison. We were devastated because it was a 2003 Lexus LS430 and ran like a charm! We stopped at Scanlon Lex Our vehicle was totaled in a rear end collison. We were devastated because it was a 2003 Lexus LS430 and ran like a charm! We stopped at Scanlon Lexus on a Sunday to look around at the used car inventory. To our surprise Ray Matthews came outside and said they were open because they would be closed the next Sunday which was Easter. Turned out they had a 2003 Lexus LS430 on the lot with less miles then our car had. It was love at first sight and Ray and the dealership were great in staying turn to their word and giving us a fair price. Yes I would diffidently return to this dealer. More
by andrhickm
Employees Worked With
Mike in service, Ray Matthews, Reilly Morris
March 30, 2016
Terrific experience!! We were told by a neighbor to use Scanlon and Ray Matthews the sales associate. We went and we're delighted with the attention and professionalism he We were told by a neighbor to use Scanlon and Ray Matthews the sales associate. We went and we're delighted with the attention and professionalism he showed. He listened to our needs and found us the perfect car!!at a great price?? it was a pleasant experience and we're happy to drive away with a beautiful Lexus . The business manager Susan Nogales took care of all the details and explained everything. Very efficient and friendly More
by Nancy46
Employees Worked With
Susann Nogales, Ray Matthews
March 25, 2016
SHODDY SERVICE THEY GET 1 STAR BECAUSE I GOT A NICE LOANER CAR. THEY FIRST TIME I TOOK MY LEXUS SC430 IN FOR SERVICE IT WAS FOR AN AIRBAG RECALL. AFTER GETTING BAC THEY GET 1 STAR BECAUSE I GOT A NICE LOANER CAR. THEY FIRST TIME I TOOK MY LEXUS SC430 IN FOR SERVICE IT WAS FOR AN AIRBAG RECALL. AFTER GETTING BACK HOME, I DISCOVERED THAT MY SEAT SETTINGS WOULD NOT SET AND MY MIRRORS DID NOT MOVE (THE MIRRORS ARE NOW OK). THEN WE FOUND A FUSE BOX COVER ON THE FLOOR UNDER THE PASSENGER SEAT, SOMETHING THAT WAS REMOVED AND NOT PUT BACK. WE TOOK THE CAR BACK FOR THE WATER PUMP REPLACEMENT, OIL CHANGE, ROUTINE SERVICE, ROTATING THE TIRES. THERE IS A BOLT MISSING FROM ONE OF THE TIRES AND WHEN WE QUESTIONED IT A COUPLE OF WEEKS LATER, THEY HAD THE NERVE TO SAY MAYBE IT WAS MISSING WHEN WE BROUGHT IT IN (WOULDN'T THEY HAVE REPLACED IT DURING THE ROTATION?). THEY SUGGESTED I DRIVE THERE-AT LEAST 1 HOUR ROUNS TRIP-TO GET A REPLACEMENT. I SUGGESTED THEY DELIVER OR MAIL ONE. ALL THIS FOR $1600+ IN SERVICE. OUTRAGEOUS!! More
by BFV
Employees Worked With
Alexander Scaduto
March 25, 2016
Best dealership i have ever dealt with. Ray Matthews is one of the best car salesman i have ever worked with,Both he and Susann Nogales are great people to work with. Ray Matthews is one of the best car salesman i have ever worked with,Both he and Susann Nogales are great people to work with. More
by snowbird
Employees Worked With
Susann Nogales, Ray Matthews
March 21, 2016
My experience with Sanlon Lexus My first Lexus ever. Ray Matthews was a great help in explaining the workings of my Lexus. He took the necessary time to explain so many details to My first Lexus ever. Ray Matthews was a great help in explaining the workings of my Lexus. He took the necessary time to explain so many details to me. I would seek Ray's help in making another purchase. More
by bill 1
Employees Worked With
Denny Koenig, Susann Nogales, Ray Matthews
March 13, 2016
good experience We came unsure about either a new car or pre-owned with dealer certified -- we are long term owners -- we were trading 2003 Towncar with 111,000 miles We came unsure about either a new car or pre-owned with dealer certified -- we are long term owners -- we were trading 2003 Towncar with 111,000 miles -- we were satisfied that the sales representative responded to us and did not push "either/or" -- further, trade in value marched CarMax -- we are aware of the subtleties of wholesale, retail, auction etc. More
by Lexus
Employees Worked With
Susann Nogales, Ray Matthews
