Scanlon Lexus of Fort Myers
Ft Myers, FL
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Very pleasant car buying experience. Our salesman Marcus was very professional and courteous. He was very knowledgeable and helpful in explaining all of the options on the vehicle we pu Our salesman Marcus was very professional and courteous. He was very knowledgeable and helpful in explaining all of the options on the vehicle we purchased. More
Purchase I had a great experience during my purchase. In fact it was the best I ever had when buying a car. Marcus was not too pushy but provided me with the I had a great experience during my purchase. In fact it was the best I ever had when buying a car. Marcus was not too pushy but provided me with the knowledge I needed to make the buying decision. More
Service Center Your service department is sad. Bunch of old men that don't know what their doing. You need to kick it up several notches. Love the cars. Had to deal Your service department is sad. Bunch of old men that don't know what their doing. You need to kick it up several notches. Love the cars. Had to deal with four of your staff to make a warranty claim. More
Ray the great!!!! Thankful- that's how I feel right now. Ray was beyond helpful, courteous, respectful and patient. He took time to listen to my needs and help me purc Thankful- that's how I feel right now. Ray was beyond helpful, courteous, respectful and patient. He took time to listen to my needs and help me purchase my first car out of college. He made it easy and less stressful for me which usually it would have been somewhere else! He took his time with me, made sure I was comfortable, he even stayed late past closing hours to help me and had my car all ready to go with a ribbon on top. I am beyond lucky to have had Ray as my salesman. I would not go to anyone else! I am beyond happy with my decision all thanks to Ray! Go to him... you will be glad you did! More
Ray Matthews was a delight! Recently contacted Ray Matthews, salesman for Example Lexus and he was a real delight. Personable, efficient and a true professional in every way. Hig Recently contacted Ray Matthews, salesman for Example Lexus and he was a real delight. Personable, efficient and a true professional in every way. Highly recommend that you ask for Ray when you first step in the door. You won't be disappointed! Very refreshing to be treated like someone important. The dealership overall was well designed and a pleasurable experience. Nice lounge with lots of amenities and snacks. More
Seamless, non stressful, Lexus purchase. Purchased a new Lexus, IS 350. Very pleased with the team at the dealership. Ray Matthews in sales was knowledgeable, patient and had my best interest Purchased a new Lexus, IS 350. Very pleased with the team at the dealership. Ray Matthews in sales was knowledgeable, patient and had my best interest in mind. He spent a number of hours with me in a very busy dealership, end of month activity.Ray helped me secure a price for the vehicle that I was comfortable with. I have purchased many new vehicles in my lifetime but found the process, for the most part simplified and direct. I recommend Ray when dealing with the dealership to act as your ally in securing a favorable deal. The only aspect of the process that was unpleasant was the wait associated with finalizing the deal. Perhaps, the last day of a major promotion, but from agreement to finalization took far more time then I have ever experienced. The time spent waiting to complete the transaction diminished the excitement and pleasure of buying a new car. It, for me, has remained one of the buying experiences that still make me feel like a 17 year old. To lose that sensation due to excessive wait to pay was a disappointment. This should be addressed by the management of the dealership. More
Excellence in Purchasing a Vehichle!!!!! I have purchased a lot of cars from Scanlon Lexus. From the moment you walk in the door you are greeted by someone always there to help and answer any I have purchased a lot of cars from Scanlon Lexus. From the moment you walk in the door you are greeted by someone always there to help and answer any questions you may have. I have been working with Ray Matthews for years, he is always very welcoming and ready to help. I purchase two vehicles every couple of years and Ray is very helpful with what is available in colors and options. Finance department is always very helpful in coming up with payment options that work for you. Then there is the service department, I have been working with Dan Hoffman for years. I put on a lot of miles on so I seem to be there quite often. Dan is always there to help with whatever it may be. Then you may go and relax in there lounge area for a cappuccino and a snack if you would like. Always a pleasure, More
A smooth way to purchase a Lexus They were great people to work with. Drew did everything requested and there was no issues whatever with the purchase.. Being a repeat customer I alwa They were great people to work with. Drew did everything requested and there was no issues whatever with the purchase.. Being a repeat customer I always appreciate the professionalism of everyone who works there. They do not make excuses. They deliver and make your life easy. More
GREAT TEAM -GREAT EXPERIENCES This has been the fourth time we have returned to Scanlon/Lexus to purchase/lease our vehicles. Ray Matthews in sales, Susan Nogales in finance and Gl This has been the fourth time we have returned to Scanlon/Lexus to purchase/lease our vehicles. Ray Matthews in sales, Susan Nogales in finance and Glenn Conway in service are the reasons we keep coming back. GREAT TEAM-GREAT DEALERSHIP. More
TOP NOTCH WRITING TO COMMEND THE SERVICE AT SCANLON LEXUS. I HAVE PURCHASED MY LAST FOUR LEXUS'S THERE AND HAVE ALWAYS BEEN SO PLEASED WITH PROFESSIONAL SERVIC WRITING TO COMMEND THE SERVICE AT SCANLON LEXUS. I HAVE PURCHASED MY LAST FOUR LEXUS'S THERE AND HAVE ALWAYS BEEN SO PLEASED WITH PROFESSIONAL SERVICE AND STAFF IN SALES AND FINANCE. RAY MATTHEWS AND SUSAN NOGALES HAVE BEEN THROUGH EACH AND EVERY TRANSACTION WITH ME. I'VE NEVER BEEN DISAPPOINTED AND ALWAYS EXTREMELY SATISFIED . HATS OFF TO BOTH OF YOU.KEEP UP THE GOOD WORK More