Scanlon Lexus of Fort Myers
Ft Myers, FL
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Client service I am a Canadian and have been getting my vehicle service at this dealership for the past 5 years and has been extremely satisfied with the service. M I am a Canadian and have been getting my vehicle service at this dealership for the past 5 years and has been extremely satisfied with the service. My advisor Glen Conway is knowledgeable and and very client focused, which is what I needed. Thanks Glen. More
Our RX 350 F Sport felt like we had a tire problem and sure enough we had a nail in the left front tire. Glen Conway was our service advisor and he gave us a loaner for the duration of the tire inspection sure enough we had a nail in the left front tire. Glen Conway was our service advisor and he gave us a loaner for the duration of the tire inspection. He gave us a complimentary tire patch due to the nai, checked out the fluids and had our car washed. Glen is is extremely courteous and very efficient and has been our service technician on both of our lexus vehicles. In summary, he is one of the main reasons we purchase a Lexus. More
Service at Scanlon Lexus A pleasant experience. My car was serviced quickly and efficiently. When Jules pulled my car up after service it was all shined up and ready to go. A pleasant experience. My car was serviced quickly and efficiently. When Jules pulled my car up after service it was all shined up and ready to go. The staff was a polite breath of fresh air. More
Outstanding Customer Service I recently scheduled a service fir my 2017 RX-350. In addition to a regular 30K mile service I had a couple of other issues. Wow, they picked up my I recently scheduled a service fir my 2017 RX-350. In addition to a regular 30K mile service I had a couple of other issues. Wow, they picked up my vehicle, completed all of the service issues and returned the car washed that same afternoon. Glen was outstanding to work with. More
We stopped in today to explore the possible options for replacing a 2007 Lexus RX with a new or nearly new model. We were blessed to be greeted by Jessie Robinson. Jessie took the time to walk us through replacing a 2007 Lexus RX with a new or nearly new model. We were blessed to be greeted by Jessie Robinson. Jessie took the time to walk us through the numerous features and benefits of the new RX-350. Prior to commencing a test drive, he coached my Mom, the prospective buyer, through each and every function on the car. Jessie proved knowledgeable about the brand and model, intuitive in his ability to connect with the client and supremely professional at every moment of our visit. I can honestly say, I’m decades of vehicle purchasing experiences, we have never experienced such a positive experience with a sales professional. If your considering a new or pre-owned vehicle, please give Jessie a try. He will impress you and serve you without pressure. More
Lexus Standard of Excellence Glen Conway has been our Service Advisor for our RX and RC vehicles for the past several years. He is very courteous and knowledgeable about our vehic Glen Conway has been our Service Advisor for our RX and RC vehicles for the past several years. He is very courteous and knowledgeable about our vehicles, and his handling of our appointments and scheduling requests has been extremely efficient. The service department and the general reliability of Lexus are the primary reasons that we have purchased Lexus and will continue to purchase Lexus from Scanlon Lexus.. More
Excellent Service Routine service done in quickly and correctly. Every visit has been enjoyable, loaner car when needed and comfortable waiting area. Staff is friendly Routine service done in quickly and correctly. Every visit has been enjoyable, loaner car when needed and comfortable waiting area. Staff is friendly and courteous. More
Great Customer-Experience Keith Ullberg at Scanlan Lexus made this service-event another pleasant experience. We bought this new 2019 Lexus because of a previous excellent ex Keith Ullberg at Scanlan Lexus made this service-event another pleasant experience. We bought this new 2019 Lexus because of a previous excellent experience history with Keith. I strongly recommend Scanlan Lexus (and Keith) to anyone interested in buying a new car! More
Absolutely Great!! I only take my SUV to Scanlon, they have great customer service and take care of everything!! They let me know what type of work will be needed coming I only take my SUV to Scanlon, they have great customer service and take care of everything!! They let me know what type of work will be needed coming up so I can plan for it. Always friendly and knowledgeable! More
From the checking process to the service department manager everything was very professional and laid out and true. My vehicle was promptly serviced and delivered to me in an expeditious manner manager everything was very professional and laid out and true. My vehicle was promptly serviced and delivered to me in an expeditious manner More