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Scanlon Lexus of Fort Myers

Ft Myers, FL

4.7
611 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 611 reviews

March 24, 2020

Client service I am a Canadian and have been getting my vehicle service at this dealership for the past 5 years and has been extremely satisfied with the service. M More

by Ndwhyte
Recommend Dealer
Yes
Employees Worked With
Doug Grollmus, Glen Conway
March 13, 2020

Our RX 350 F Sport felt like we had a tire problem and sure enough we had a nail in the left front tire. Glen Conway was our service advisor and he gave us a loaner for the duration of the tire inspection More

by RL
Recommend Dealer
Yes
Employees Worked With
Glen Conway
Mar 23, 2020 -

Scanlon Lexus of Fort Myers responded

We agree with you! Glen is a fantastic Service Advisor, and we are so grateful he is here to support our guests. Thank you for the review.

March 12, 2020

Service at Scanlon Lexus A pleasant experience. My car was serviced quickly and efficiently. When Jules pulled my car up after service it was all shined up and ready to go. More

by Wyndee Goodwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jules Poteau , Robert Bush
Mar 23, 2020 -

Scanlon Lexus of Fort Myers responded

Thank you, Wyndee! We try hard everyday to make car servicing a little better than other options out there. We hope to see you in another 5,000 miles.

March 11, 2020

Outstanding Customer Service I recently scheduled a service fir my 2017 RX-350. In addition to a regular 30K mile service I had a couple of other issues. Wow, they picked up my More

by Brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Conway
Mar 23, 2020 -

Scanlon Lexus of Fort Myers responded

Brent, thank you for the review! We will let Glen know you appreciated his services.

March 09, 2020

We stopped in today to explore the possible options for replacing a 2007 Lexus RX with a new or nearly new model. We were blessed to be greeted by Jessie Robinson. Jessie took the time to walk us through More

by DaveinPhilly
Recommend Dealer
Yes
Employees Worked With
Jessie Robinson
Mar 23, 2020 -

Scanlon Lexus of Fort Myers responded

WOW! We appreciate you spending some time to detail your experience here at Scanlon Lexus. We will let Jessie know you wrote this, which helps to spread the good word about his level of service. We hope you and your Mother enjoy the RX350.

March 06, 2020

Lexus Standard of Excellence Glen Conway has been our Service Advisor for our RX and RC vehicles for the past several years. He is very courteous and knowledgeable about our vehic More

by RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Conway
Mar 23, 2020 -

Scanlon Lexus of Fort Myers responded

Thank you, RL. Being called the "Standard of Excellence" for a company is quite the compliment! Thank you for the great review; we will share this with Glen.

March 02, 2020

Excellent Service Routine service done in quickly and correctly. Every visit has been enjoyable, loaner car when needed and comfortable waiting area. Staff is friendly More

by whvwhv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Gonnelli
Mar 23, 2020 -

Scanlon Lexus of Fort Myers responded

Simple and sweet review! Thank you

March 02, 2020

Great Customer-Experience Keith Ullberg at Scanlan Lexus made this service-event another pleasant experience. We bought this new 2019 Lexus because of a previous excellent ex More

by scottyneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Ullberg
Mar 23, 2020 -

Scanlon Lexus of Fort Myers responded

Scotty, we appreciate the review! We hope this next vehicle will serve you well for many years. Keith will be here to take care of you and the RX.

February 10, 2020

Absolutely Great!! I only take my SUV to Scanlon, they have great customer service and take care of everything!! They let me know what type of work will be needed coming More

by sbourdodpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bush
Feb 18, 2020 -

Scanlon Lexus of Fort Myers responded

Thanks for the review and for trusting Scanlon for your servicing needs!

February 07, 2020

From the checking process to the service department manager everything was very professional and laid out and true. My vehicle was promptly serviced and delivered to me in an expeditious manner More

by Rzwit
Recommend Dealer
Yes
Employees Worked With
Keith Ullberg
Feb 10, 2020 -

Scanlon Lexus of Fort Myers responded

Thanks for the review!

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