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Scanlon Lexus of Fort Myers
Ft Myers, FL
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 612 reviews
July 18, 2020
Great car for a great price Overall, Frank Smith made the buying experience a pleasurable one. The only problem I have is that the detail shop used by the dealer tried covering Overall, Frank Smith made the buying experience a pleasurable one. The only problem I have is that the detail shop used by the dealer tried covering up water damage to the headlights. Although, Bill and Frank Smith couldn't remedy the situation they at least tried. In the end, I brought it to an independent company to have the headlights refinished, and they are about 85% perfect More
by digregorioj
Employees Worked With
Shaun Volkmann, William Smith, Frank Smith
July 17, 2020
Great Service at Scanlon Lexus Efficiency and courtesy are the hallmark of excellent dealership. We gave been servicing our 2 Lexus at Scanlon since 2015 and the service department Efficiency and courtesy are the hallmark of excellent dealership. We gave been servicing our 2 Lexus at Scanlon since 2015 and the service department has always been excellent. We have been using the same service advisor since we purchased our vehicles and I attribute part of our excellent service experience to our service advisor. More
by RL
Employees Worked With
Glen Conway
July 13, 2020
Gary Behnken was wonderful. Answered all our questions. Knew all about the car and then some. Loved Gary. He did everything he could to make us feel welcome an was wonderful. Answered all our questions. Knew all about the car and then some. Loved Gary. He did everything he could to make us feel welcome and know what we wanted to know about the car. Thank you Gary More
by SAME-7
Employees Worked With
Gary Behnken
July 07, 2020
Our service representative Doug is top notch.He takes Our service representative Doug is top notch. He takes extremely good care of us and we would never think if going any where else. Dont mess with oe Our service representative Doug is top notch. He takes extremely good care of us and we would never think if going any where else. Dont mess with oerfect ! More
by caharwood
Employees Worked With
Doug Grollmus
July 06, 2020
We had been looking for a vehicle for a while and finally decided to come here. The service was amazing from the moment you enter the dealer to even after you buy the vehicle. Our first Lexus and defietely n decided to come here. The service was amazing from the moment you enter the dealer to even after you buy the vehicle. Our first Lexus and defietely not the last! Thank you guys! More
by Jasmine
Employees Worked With
Andrew the tech guy-wonderful and patient!, Drew Williams, Michael Lawson
July 04, 2020
DOUG MADE IT EASY! Serious issue with air conditioning...Doug made the process of getting it repaired/replacing parts easy! Loaner was great!!! Once again I'm happy to Serious issue with air conditioning...Doug made the process of getting it repaired/replacing parts easy! Loaner was great!!! Once again I'm happy to have my air conditioning working properly...afterall, the temperature's been in the high 90s for the last 2 weeks. Thank you, Doug! More
by marjpach
Employees Worked With
Doug Grollmus
July 01, 2020
Gary Behnken did such a great job helping me find a new car. I’ve been going here for years. Excellent service! You won’t be disappointed. car. I’ve been going here for years. Excellent service! You won’t be disappointed. More
by K628cook
Employees Worked With
Susann Nogales, Gary Behnken, Doug Grollmus, Paul Lombardo, Luis Ferrer
June 30, 2020
I just purchased a new NX300 from Heather Cotorakas.She I just purchased a new NX300 from Heather Cotorakas. She was such a wonderful lady to work with. She was so knowledgeable about the car, and got the I just purchased a new NX300 from Heather Cotorakas. She was such a wonderful lady to work with. She was so knowledgeable about the car, and got the color I wanted in just 2 days! I have been a Lexus customer at this dealership for over 20 years. They have always been a pleasure to work with. More
by cinmels
Employees Worked With
Heather Cotorakas
June 29, 2020
Very personable staff, everyone was ready to help direct me in right direction. Gary Behnken was first class every step of the way. He knows the product inside and out. Also Michael Lawson in Finanial was v me in right direction. Gary Behnken was first class every step of the way. He knows the product inside and out. Also Michael Lawson in Finanial was very helpful. More
by newton.deborah94
Employees Worked With
Gary Behnken, Michael Lawson
June 28, 2020
Terrific buying experience with Gary Behnken and closing experience with Michael Lawson. Everyone was very supportive, patient, helpful and made the entire experience easy and low pressure--not to mention experience with Michael Lawson. Everyone was very supportive, patient, helpful and made the entire experience easy and low pressure--not to mention that they guided me towards the perfect car and close for me. Very highly recommended. More
by ryan m
Employees Worked With
Gary Behnken, Michael Lawson
