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Scanlon Lexus of Fort Myers

Ft Myers, FL

4.7
612 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 612 reviews

March 19, 2021

Called Mike Lawson four times today and never got a call back. I have been a customer there since 2002. I will never do business at Scanlon again. More

by RG00714
Customer Service
Recommend Dealer
No
Employees Worked With
Susann Nogales, Michael Lawson
Apr 01, 2021 -

Scanlon Lexus of Fort Myers responded

RG, please send an email to: lexuslistens@scanlonauto.com so we can help resolve the issue. Mike Lawson is no longer with the company, this is probably why your call was not returned.

March 16, 2021

Glen is always very helpful . He fits us right in when we have a problem. Ask if we what to wait or get a loaner car. Highly recommended him to everyone. More

by Gracie2258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Conway
March 10, 2021

Service is the hallmark of an excellent dealership and Scanlon Lexus provides excellent service. The key to excellent service begins with the service advisor and our service advisor, Glen Conway, has alwa More

by RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Conway, Wagner Brenes
March 10, 2021

The service department is efficient and helpful. Bob Bush always attends to my car issues and has been my service representative for my last 2 cars. He is very professional and calls me immediately wh More

by cheryldaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bush
March 02, 2021

Customer service is always great Everyone is nice and Customer service is always great Everyone is nice and friendly the place is clean from the entrance to restroom -no wait time with appointment l More

by Damarial78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bush, Jessie Robinson
February 27, 2021

I never had a better experience buying a car. Michael Parkinson was honest and great to work with. He was very helpful. I would recommend Scanlon dealership and Michael to anyone who is buying a car More

by Dar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Parkinson
February 18, 2021

I had the pleasure of working with sales representative Joel Ortiz. He was extremely professional and made me feel satisfied leasing a new Lexus. OUTSTANDING!!!!! More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Smith, Reilly Morris, Robert Bush, Joel Ortiz
Mar 08, 2021 -

Scanlon Lexus of Fort Myers responded

Thank you, KJ! We will let Joel know you sent this in.

January 30, 2021

My Service Advisor, Michael Peterson, was outstanding! He was flexible, very accommodating and provided great customer service. I would highly recommend Scanlon Lexus of Fort Meyers. More

by Bob Bonisolli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peterson
Feb 01, 2021 -

Scanlon Lexus of Fort Myers responded

Thank you for sharing this recommendation about Scanlon Lexus!

January 27, 2021

I always have the best experience at Scanlon Lexus - Glen Conway in the service department is always so helpful and goes out of his way to make sure all of my questions are answered and taken care of. I've More

by rosedakos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Conway
Feb 01, 2021 -

Scanlon Lexus of Fort Myers responded

Thank you for sharing your thoughts about Glen here at Lexus! We see Glen always going above and beyond in the service drive to help. We are very happy he has been a part of our team all these years.

December 28, 2020

Wonderful experience! Thank God for Bill Smith ❤, Bob Bush, Keith, the black guy in the service department, and everyone else who has treated me in a professional manner 🧡 Happy Holidays and than More

by Hevin Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Smith, Robert Bush, Keith Ullberg
Jan 04, 2021 -

Scanlon Lexus of Fort Myers responded

We are happy your experience here was a pleasant one. Thank you for the kind words about all of our staff. Have a fantastic New Year!

Jan 05, 2021 -

Hevin Amber responded

Keep up the good work guys!

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