Back

Scanlon Lexus of Fort Myers

Ft Myers, FL

4.7
614 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

Directions

By Type

Showing 614 reviews

June 15, 2021

What terrible customer service sales reps!! They seem very confused and lost! Would never purchase a car from here any expect any anything from them. More

by Geoffreypfowler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Smith
Jul 07, 2021 -

Scanlon Lexus of Fort Myers responded

Hello, we are sorry to hear your experience was less than perfect here. We would like to rectify this. If you give us a chance we can have you work directly with a Sales Manager. We assure you that you will get the Lexus experience you deserve. Shoot us an email with your contact info (as you are not in the CRM) so we can set something up if you will let us try! lexuslistens@scanlonauto.com

June 08, 2021

Service was as always: prompt, professional , courtous, efficient, and friendly! A brand new loaner was provided and the entire experience was a pleasure. I appreiated the deluxe car wash! More

by sanibel88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Hartman
May 28, 2021

Michael Diaz made buying our RX350 an easy wonderful experience. Thank you Michael and Scanlon Lexus for a 100% satisfaction experience. ONLY complaint is your choice of TV stations in your waiting ar More

by k.horton.nh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bush, Michael Diaz-Granados, Jerod Kessler
May 28, 2021

Great dealership .From sales to service to car washes would recommend Scanlon Lexus for both sales and service.Finance department explain all well. New vehicle will be fromScanlon More

by barbarawinters1354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bush, Robert Bush, Christopher Popp
May 25, 2021

Sam Vince was very responsive to my inquiry about a car. He sent me the, specs, photos, & vehicle information immediately. He worked with me on the price to make it fit the budget and was great to work wi More

by dzaenglein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vince
May 13, 2021

I can't say enough about the quality of this dealership and even more the quality of service provided by salesman Jessie Robinson. He treated me very well and is thoroughly versed in the product knowledge More

by John A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Robinson
May 05, 2021

Having bought my Lexus at Scanlon, I know what a quality operation they have. Michael Peterson was terrific when I brought my car in for service. It is first class in every department. Thank you! More

by Wbaumga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peterson—5 stars!
April 20, 2021

Made same day appointment and they fit me in and completed all service timely. The service was done and a heavy rainstorm ensued. They pulled my vehicle into the service bay waiting area and let me More

by Hideout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
April 05, 2021

Great service experience as always at Scanlon Lexus. Bob took care of my IS300 and got it ready from a recall in less than 4 hours. He offered me a loaner and I went out from the dealership until my car was More

by Lanes family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bush
April 02, 2021

Everyone at Scanlon Lexus was wonderful and polite - couldn’t ask for better service. We would definitely use this dealer when in Fla again next year. More

by dwalters66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike from service - great guy. , Aaron Pless
...
10
...