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Scanlon Acura

Fort Myers, FL

4.8
348 Reviews

14270 South Tamiami Trail

Fort Myers, FL

33912

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Showing 348 reviews

August 20, 2020

One of the best experiences I’ve ever had at a dealership. The whole transaction was quick. My salesperson Mike M was exceptional and knowledgeable. They have just gained a life long customer. More

by paul.jackson32474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Messina, Carlos Mendez
Aug 25, 2020 -

Scanlon Acura responded

Nothing makes us appreciate about our job more than an excellent review. Thank you for letting us know your experience here was first class at Scanlon. We strive to be the best we can every day. Enjoy your new vehicle!

August 01, 2020

The finance and insurance staff provided clear, honest, exceptional assistance and service. In fact he spent the time and effort to compare and contrast my Credit Union offer and insurance with Acura. More

by William
Recommend Dealer
Yes
Employees Worked With
Jason Poulin - Finance and Insurance , Jesse Sellers, Ray Grybel, Clay Kvetko
Aug 18, 2020 -

Scanlon Acura responded

We let Jason and the team know you sent in this great review. Thank you for taking the time to review Scanlon Acura!

July 31, 2020

As always excellent Easy, on time and like always perfect. This my third Acura (Dallas, Boston and now Fort Myers). As always very happy with the car and the service. More

by mro518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Kvetko
Aug 12, 2020 -

Scanlon Acura responded

We are so happy the 3rd one is an additional charm, not just a charm. Thank you for the review of Scanlon Acura in Fort Myers.

July 31, 2020

Upper managers are nasty, rude and have little common sense I have had issues with the dealership management team and want to remind others to stay away from this dealership ... this is only my opinion. It is More

by vicsantucci
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Clifford, Robin Francis
Aug 12, 2020 -

Scanlon Acura responded

This was our response to your poor review on Jul 21st 2019 regarding not being able to use our complimentary carwash because you chose to buy a vehicle at another dealership (stating your salesman was on vacation), and this VIP amenity was offered to you in error by an associate who didn't realize your vehicle was not sold at our store: Hi Victor, we do appreciate your service business. We will address the service department to make sure our VIP Scanlon amenities (complimentary carwash) are not given out by mistake. To use them you must have purchased the vehicle from us. In today's marketplace, we can't afford to provide them with the market being so competitive. If your sales representative is out of town, they will still get credit for the sale. This is how we keep long term employees who generate repeat business (when asked for before a sale is made).

July 26, 2020

Exceptional Service It was an absolute pleasure to work with the team at Scanlon Acura on the purchase of my new automobile. The team made trading in and purchasing a ne More

by thensley70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Messina
Jul 30, 2020 -

Scanlon Acura responded

Thank you for telling us (and others) about the way your were treated at Scanlon Acura. We will pass this along to Mike and the rest of the staff.

July 20, 2020

Michael Messina From start to finish Michael was a pleasure to deal with. I am a no nonsense guy and Michael was as well. I communicated what I wanted and he explaine More

by deatonpfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Messina
Jul 23, 2020 -

Scanlon Acura responded

After being here in SW Florida for over forty years we know great service is what people desire. Thank you for sharing this on DealerRater and to others. We appreciate your business and will tell Mike you left this great review for him.

July 13, 2020

Service simplified. Customer gratified. I recently took my SUV into Scanlon Acura for service. Service & Parts Manager, Aaron Pless, listened to my description of the problem, a nagging, so More

by dibilnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pless, Clay Kvetko
Jul 23, 2020 -

Scanlon Acura responded

Bill, thank you for writing us a review. We shared this with the staff, and it makes us feel grateful to serve when we have someone who sends in a review like this. We hope to see you for only an oil change next time!

July 09, 2020

Awesome experience!!! This is one class "A" dealership. The service team is very professional and eager to be of service. They quickly understood the issues with the vehi More

by Gerryp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pless, Clay Kvetko
Jul 23, 2020 -

Scanlon Acura responded

Three greats and five stars means we succeeded in showing you exemplary Acura service! Thank you for the great review.

July 09, 2020

This was an amazing service. Professional, timely, and the staff was superb! I would highly recommend this dealer for sales and service. Thanks to all! More

by ca22ro
Recommend Dealer
Yes
Employees Worked With
Clay Kvetko
Jul 23, 2020 -

Scanlon Acura responded

We appreciate the recommendation! Thank you for being our customer.

July 01, 2020

They made the car buying process simple and painless. Felt like they worked with us and we resulted quickly got to a win-win deal More

by Kcucc
Recommend Dealer
Yes
Employees Worked With
Michael Messina
Jul 23, 2020 -

Scanlon Acura responded

We appreciate the 5 stars here on DealerRater. Thank you

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